Wow, there must be pretty low moral at other companies. Our Brasilias get weight restricted all the time, even if we have all the revenue pax on, we'll always work until the door closes putting carry-ons in empty seats and what not trying to get all the non-revs on. Whereas I've seen mainline agents at SFO let a flight go with seats on it and not bother to put the non-revs on because by the time they realize it, they'd get a delay putting them on. Mr. Gulley would know all about that.
As far as sending non-revs down at the last minute. I had a flight to SLC about to push 10 early with 20 open seats when 3 non revs ran up off a late flight about to be stuck for the night. The door was about the close, and the jetway was pulled but i told them to follow me, told the ramp the new count over the radio, and brought them downstairs to the ramp and got them on. Flight still got out 6 minutes early. Not the first time thats happened.
I'm sorry, but all this whining that gate agents don't look out for non-revs, maybe you had a few bad experiences, but Skywest's SFO operation is pretty big and hectic, we're usually understaffed and overwhelmed with quickturns, and we still manage to look out for employees, and usually treat them great. And saying we're the only ones who do that is ridiculous. Sure there are a few bad apples in any operation, we have them too, but I travel a lot and the majority of the time I get help if I ask for it.
