Do yourself a favor and get the Clarity Aloft! The Clarity link with Bluetooth is pretty good
I have been a Clarity user. I ordered a Halo to use in a different airplane because it was cheaper. I sent it right back. Looked like a 2 year old threw it together. It was not worth my time to even try it.
The Clarity is a nice built headset.
How long have you had it? I've sent mine back twice. The first time he fixed it for free and the second time just sent me a brand new one free of charge as it was having the same issue. Both were within 12 months of purchase though.Has anyone ever sent the Halo back for repairs? My right side has been intermittently cutting out. Want to send it back but he wants me to include a check for $100?! Is that legit?
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Just sent mine back a week or so ago because I got the box caught in the seat frame of the CRJ and slid the seat back which ripped the wires out of the box. Completely my fault.
Fixed it for free and sent it back.
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Company doesn't require it, nobody's ever complained about it.Mostly off topic, but I've been dying to know for a long time. I know a few guys that use/keep using a Clarity Aloft when they go to the regionals, but I think they all had the expensive TSO version. I have yet to hear of or see anyone using QTs on the flight deck. I really want to because I don't want to drop a lot of money on a new headset when I eventually go, and ever since I ditched the clamps I don't know if I can go back... So in short, does your airline have more lax rules in regards to TSO'd headsets? Or do they technically require it but no one cares and just uses whatever? You can PM if it's more appropriate to discuss in a less-public space, but I figured I'd post a reply in case anyone else ever had a similar question down the road.
Company doesn't require it, nobody's ever complained about it.
Some places might require it.
I think it's hilarious that you can get the uflymike TSOd. I hate flying next to people with them, there's always ridiculous background noise every time they talk that they can't hear.
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Hey has anyone had any problems with Quiet Technologies servicing the headset? I corresponded with Phil via email about a microphone issue and a speaker cutting out. He said send it in. I sent it via FedEx so I know he received it.
I’ve tried several times to email him to check on the status or at least find out if he has it in his possession and he is working on it. No response whatsoever.
Now I’m concerned that I might not see the headset again and wondering what legal avenue I might be forced to take in order to recoup my investment? Looking for others who might have had similar experiences.
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He's not so good at email, in my experience. Call him.
Solid suggestion. Called him. He seemed extremely pissed off that I was harassing him. Says he shipped them back to me yesterday.
Really weird customer service.
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Yeah tech is definitely not his thing, at least not email. Does he still have the recording about not having a voicemail and just keep calling until someone answers? When I got mine a few years back, it just happened to be right after Oshkosh or Sun n fun or something, and he was backordered for weeks and I couldn't get him via email or phone. Seems to be patience and dumb luck gets him on the phone.
I agree but I LOVE the sound tubes vs the wires going to speakers. I wish Clarity Aloft would switch to that model. Way fewer shorts.
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