Was it ever determined how, when Dao was removed from the flight, how he managed to reappear onboard, incoherent and bloodied? Was he removed to the terminal outside the jetway, and somehow wandered back on?
FWIW, every time I fly, when meeting the crew up front while boarding, I make it a point to thank them for the ride; as well as when deplaning, thanking at least someone from the flight or cabin crew again, even though I'm flying as a revenue pax. It's just a nice thing to do
I try to provide people with a good experience. I will try hard and get people to where they want to go. Unfortunately people are never happy. Maybe its because you havent flown 121 pax, but its very easy to get discouraged. Every day I get discouraged. Nobody is appreciative of the work you put in, nobody understands that a lot of what happens comes based on decisions from above, etc. No matter what happens, the crew gets blamed. I see it from a daily basis from almost every passenger. It is very easy to want to tell people to sit down, shut up, and hold on. But we dont. We really try hard to give people what they want. I go out of my way to give better views of Crater Lake as we fly by, or point out Mt. Shasta. Nobody ever says thank you for the little stuff..
FWIW, every time I fly, when meeting the crew up front while boarding, I make it a point to thank them for the ride; as well as when deplaning, thanking at least someone from the flight or cabin crew again, even though I'm flying as a revenue pax. It's just a nice thing to do