Delta Airlines allows customers to cancel travel plans to the Dominican Republic

Oxman

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Delta's new motto. We'll take you there. Coming back is not guaranteed.


Delta Airlines is now allowing customers to cancel their plans to travel to the Dominican Republic, after the recent reports of mysterious illnesses and deaths of tourists. The latest American to die in the Dominican Republic was Vittorio Caruso, 56, who passed away on June 17 from “respiratory and heart failure,” the Daily News reported.

Delta’s advisories page under “Punta Cana Travel” says that due to recent events in Punta Cana, travel “may be impacted to/from/through” Punta Cana and Punta Cana International Airport (PUJ).

Delta’s advisory comes amid reports of nearly a dozen U.S tourists who have died in the countryin the past 18 months. There has already been a frequency of flight cancellations throughout June, with 45 more cancellations between June 1 and June 17, according to the Washington Post.

The airlines provides three options for passengers traveling to the Dominican Republic through Aug. 15: Remain on the flight, change the flight dates, or cancel the plans all together without any additional fees.

To be eligible, the passengers must have booked travel to PUJ prior to June 21 to be eligible and those who are wishing to change dates can rebook through Nov. 20. For cancelled trips, Delta is issuing credit for use up to one year after the booking dates.

Other airlines are working with customers on a case by case basis and responding to Tweets concerning changing tickets to the Dominican Republic.
Southwest has a standing policy that customers can cancel any travel plans up to an hour before the scheduled flight for “full store credit,” regardless of advisories.
 
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