Delta and Northwest will launch their integrated travel program on June 23, 2009.
Annual Activation Fee
In order to utilize your pass travel privileges, you must pay an Annual Activation Fee. A single $50 fee covers you and your eligible pass riders (Employee, Spouse, Domestic Partner & Dependents).
The annual activation fee is paid by credit or debit card on-line via Delta’s TravelNet program. (Instructions for TravelNet are explained later under Using Your Travel.)
The activation fee is paid annually based on the employee’s anniversary date with Pinnacle Airlines. Example: You have a hire date of March 1, 2009. You would like to travel after June 23, 2009 therefore you would pay your activation fee on or after June 23. After your anniversary date next year, March 1, 2010, you will be required to pay the activation fee again to continue pass travel privilege. The activation fee will not be prorated.
The activation fee is nonrefundable, even if the Primary Pass Rider loses eligibility before non-revenue leisure travel has been used.
The activation fee is not required for company business travel
Jump-seating - The Delta system will require you to pay the activation fee to flow back to a cabin seat. If you are seated in the cockpit, you will not be required to pay the activation fee. If you are seated in a cabin seat, normal non-revenue policy will apply. This includes jump-seat travel on Northwest, Delta and all connection carriers.
Eligible Pass Riders
As an active Pinnacle employee, you are considered the Primary Pass Rider for pass travel privileges. You will have a Primary Pass Rider (PPR) number assigned to you. The PPR number is a 9 digit number that will start with 3500 then your 5 digit Pinnacle employee number. If your Pinnacle employee number only has 4 digits, add a leading zero. If your Pinnacle employee number has only 3 digits add 2 leading zeros. You will need the PPR number to list on any flight within the Delta or Northwest system and to access Delta’s TravelNet self-service application. Instructions for TravelNet are explained later under the Using Your Travel section. The new travel program will offer travel to certain members of your family after paying a $50 activation fee. These family members include:
Spouse
Domestic Partner (Same or opposite gender). The domestic partner will be required to pay a yield fare to travel. (Explained later under domestic partner)
Minor dependent children under age 19
Dependent children age 19 up to age 23 are eligible if they have never been married and are full time students. Once a dependent turns 23, the dependent will no longer be eligible for pass travel as a dependent. Dependents that are currently 23 years of age will no longer have travel privileges effective June 23. This includes all travel within NWA and Delta systems.
Domestic travel for Employee/Spouse/Dependent
The employee, spouse and dependents will be allowed unlimited free travel in coach, first, or business class on all domestic flights regardless of job classification. The first and business class service charges charged by NWA will be eliminated.
International travel for Employee/Spouse/Dependent
Each eligible traveler (employee, spouse, and dependent) will be allowed 3 International flight days. International taxes apply and will be payroll deducted. One flight day is a calendar day on which a pass rider has traveled on a flight scheduled to depart on that calendar day. Regardless of the number of departures on a calendar day, as long as all flights flown are scheduled to depart on the same calendar day, the allotment will be decremented by only one flight day. For flight day purposes, the date of departure is determined by the scheduled (not actual) departure time.
Example 1: Tina departs ATL for CDG on July 5 Atlanta time. The flight arrives CDG on July 6 however this only deducts one international flight day because the flight departed on July 5. Arrival time/date does not affect international flight days. Tina returns to ATL on July 10. She arrives and departs in the same day. Another day is deducted for an international flight day. The round trip took 2 international flight days.
An International Fees Chart is located on the TravelNet home page under Resources > International Taxes and Fees. Use this chart to determine the approximate amount of international taxes for an international flight. After travel is complete, the international taxes can be viewed on TravelNet under “My Account” then click on Pass Charges.
After the allotted 3 international flight days are used, eligible travelers may continue to travel on international flights by purchasing ZED fare tickets. Travel to Asia, Europe, Africa, Australia, Central and South America will deduct against your International travel days. Unlimited travel is allowed to the Caribbean, Canada, and Mexico; however international taxes apply. Pass allotments can be found on TravelNet. When a day has been used, it will be reflected under “My Account” in TravelNet. If an eligible traveler uses more than their 3 international flight days, then the employee will be subject to a service charge by Delta and disciplinary action. The service charge will be determined by Delta and will be payroll deducted. The pass bureau will not have the ability to determine the service charge assessed by Delta. It is the employee’s responsibility to keep track of their international flight days for each of their eligible travelers.
Domestic Partner
Delta will allow opposite and same gender domestic partner travel starting June 23. The domestic partner’s dependent children will also be eligible. The domestic partner and domestic partner’s dependent children will be charged the yield fare rate. Yield fares must be purchased by credit or debit card through TravelNet prior to traveling. The yield fare averages from $0.02 to $0.04 per mile plus applicable taxes. To calculate the cost of a yield fare, the employee will need to list through TravelNet. The pass bureau will not have the ability to calculate yield fare rates. Fares must be obtained through TravelNet. The domestic partner is allowed unlimited travel on domestic flights at the yield fare rate. The domestic partner is allowed 3 international flight days at the yield fare rate. After the 3rd international flight day has been used, the domestic partner will need to purchase a ZED fare for international travel.
If listings are made through the toll free listing numbers then the payment process will vary. If you list for a Delta flight via the Delta toll free number, you will be prompted to pay for the ticket at the ticket counter prior to traveling. If you list for a NWA flight via the NWA toll free number, the fare will be payroll deducted after you travel. Toll free listing numbers can be found in the Q & A section.
Parents
Parent travel will now be at the ZED high rate for travel on all NWA and Delta flights beginning June 23.
Parents will no longer be in the NWA travel system effective June 23.
Parents will not be listed in Delta’s TravelNet program.
All ZED fare ticketing shells will be created by the Pinnacle Pass Bureau. Once a ticketing shell is created by the pass bureau, the parent can purchase the ticket at the NWA ticket counter. Tickets can not be purchased at the Delta ticket counter.
Parents will be required to purchase ZED fares for travel on Pinnacle, Northwest, Mesaba, Compass, Delta, Comair, ASA, Skywest, Chautauqua, Freedom, & Shuttle America flights.
ZED fares for travel on Delta and Northwest will be in economy coach class. First or Business class will not be allowed. If the flight is full in economy it will be the gate agent’s discretion to allow first or business class.
ZED fares are valid for 90 days
All unused ZED fare tickets should be sent to NWA to process a refund.