You have to watch to the end. He takes away any doubt when he mentions his special someone.
He's not wrong about the hotel iron. I always test it on a towel like he does. I learned the hard way with a uniform shirt way back when some previous guest's melted polyester garment bonded with my shirt, ruining it. I've also had nasty hard water deposits come out of the iron, as well as mildew-stank water. You need to test it.
I don't feel the need to bring my own shampoo + conditioner, but it's not a bad idea to have an extra bottle of what you need in your kit. 45 minutes before van time is a bad time to find out that housekeeping stocked your room with three bottles of lotion and zero bottles of shampoo or body wash.