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Chantilly Air Manassas, Virginia:<BR />The Flight Operations Scheduler is a concierge, a logistics expert, an educator, a sales professional, a communications expert, and a myriad of other specialized jobs all rolled into one. ESSENTIAL DUTIES & RESPONSIBILITIES Schedule in-fleet and sub-out aircraft owner and charter flights utilizing a combination of our flight operations scheduling platform, aircraft sourcing platforms, and individual broker client platforms.Coordinate airline flights, rental cars, chauffeured ground transportation, lodging, and in-flight catering, for passengers and crew as applicable, utilizing various online reservations platforms and manually through direct vendor contact.Effectively utilize Microsoft Teams and other technology based communication tools.Download TSA lists and run name checks per security manual guidelines.Attend daily MS Teams meeting to facilitate aircraft fleet arrivals and departures.Import contract fuel vendors’ spreadsheets into the flight operations software as received.Timely respond to client inquiries.Create and provide customers’ accurate aircraft charter quotes.Analyze aircraft fleet and pilot utilization to best serve client and company needs.Ensure all trip logistics are completed in a timely manner and reconfirm each detail prior to the aircraft’s departure.Coordinate with the DOM and the CP to ensure each flight is operated within governmental and company policies.Review each client’s general preferences, agreements in place, and specific trip requests and ensure compliance prior to releasing each flight.Effectively communicate with team members, customers, and vendors to ensure all expectations are properly conveyed and delivered.Provide trip preflight briefings to each crewmember assigned 24-48 hours prior to initial departure, or as soon as possible, following manual guidelines.Create and send accurate charter invoices.Consistently monitor NBAA air traffic email alerts and share any relevant details with team.Add NOTAM details, TFR details, and other pertinent airport restrictive information to the airport’s data within the flight scheduling software.Respond to air charter broker’s vendor documentation and insurance certificate requests.Review Wyvern Wingman status online weekly and coordinate the completion of any needed revisions or updates.Maintain the TSA-DHS Master Crew List.Request new and renewal International Overflight Exemptions.Verify aircraft flight logs and crewmembers’ flight times.Prepare and provide domestic and international documentation necessary for flight release.Coordinate international handling, US & Non-US Customs, safety, health, and regulatory requirements as applicable.Flight follow with crew per manual guidelines and update flight status with clients as applicable.Maintain pilot records per chief pilot’s instructions.Maintain aircraft documentation per chief pilot’s instructions.Prepare various aircraft, crew, and trip monthly reports.Maintain and continually improve company databases and manuals.Perform various clerical duties in support of the department.Create and assist with miscellaneous projects and presentations.Other duties as assigned.
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