SlumTodd_Millionaire
Most Hated Member
I read that he made it to the cockpit and the captain (basically said no). The crew has no control over the seats in the back, so either the commuter was confused or the plane was full.
The Captain has control over every square inch of his airplane.
It really disturbs me that managements are becoming very effective at training the newer guys to believe that you have no authority, when in reality, you have a lot. Don't cede your authority to flight attendants and gate agents.