chrisdahut1
Well-Known Member
Well, I got denied a jumpseat today. I was trying to Jumpseat on an ASA flight from CVG to YUL (Montreal). I've done this multiple times in the last 6 months (always from CVG non-stop to YUL and back) to visit my girlfriend there and never had a problem. Well, today, the Comair gate agents decided to make one.
I listed at the Delta check-in counter 2 and a half hours prior, as always. No problems there (as always). I presented myself at the gate and immediately I was asked by the gate agent when I listed. I told him about 2 hours ago, and he said "You can't ride". I asked why and he said that I must be listed at least 24 hours ahead of time as an OAL jumpseater on an international flight. I told him that I always listed at check in 2 hours prior, have done this multiple times in the last few months and never had a problem. He wouldn't budge, but contacted a supervisor, who confirmed what he said.
Before I left, he re-iterated the 24 hour rule, but this time said "To occupy the cockpit jumpseat". I told him that I wasn't looking to occupy the cockpit jumpseat, but a seat in the back (there were 35 open on a 50 seater). He again called some supervisor, and said that the answer again was no. The supervisor said that since I'm listed as a jumpseater, regardless if there's a seat in the back, the same rule still applies.
Here's the real kick in the nuts: After realizing I wouldn't get on, I asked the gate agent to then list me for the same flight the next day. When the agent tried to make the jumpseat listing, the computer wouldn't allow it, and gave an error message saying "Jumpseaters cannot be listed more then 6 hours ahead of scheduled departure time". I told them "Well, I guess I just can't jumpseat internationally then?" and her response was a confused "I guess not".
Well, I decided to go back to the check in counter. I talked to a Delta agent there and explained what had happened. The Delta agent told me that there is no 24 hour listing rule. She even printed me the procedure for listing all jumpseaters on international flights, which clearly stated that I could list up to 70 minutes ahead of time. By this time the last flight had left and I drove 95 miles home to have an, ahem, somewhat more lonely night then I thought I would have.
If there's any Delta or Comair guys here, I'd appreciate it if you could let me know the following:
1) Are the gate agents BSing me, or do you have to list 24 hours prior to an international jumpseat flight?
2) If so, how do you list? The Comair agents told me I had to call Delta dispatch, but didn't give me a number. I have a feeling that if I were to call, they'd think I'm nuts....
Sorry for the long post, but this is highly frustrating. Like I mentioned before, I've already jumpseated on this route multiple times recently. However, the agents and their supervisor were insistent that I had to list 24 hours prior (even though that doesn't appear to actually be possible), and also convinced that everyone before them had screwed up by letting me board.
Thanks for any replies!
I listed at the Delta check-in counter 2 and a half hours prior, as always. No problems there (as always). I presented myself at the gate and immediately I was asked by the gate agent when I listed. I told him about 2 hours ago, and he said "You can't ride". I asked why and he said that I must be listed at least 24 hours ahead of time as an OAL jumpseater on an international flight. I told him that I always listed at check in 2 hours prior, have done this multiple times in the last few months and never had a problem. He wouldn't budge, but contacted a supervisor, who confirmed what he said.
Before I left, he re-iterated the 24 hour rule, but this time said "To occupy the cockpit jumpseat". I told him that I wasn't looking to occupy the cockpit jumpseat, but a seat in the back (there were 35 open on a 50 seater). He again called some supervisor, and said that the answer again was no. The supervisor said that since I'm listed as a jumpseater, regardless if there's a seat in the back, the same rule still applies.
Here's the real kick in the nuts: After realizing I wouldn't get on, I asked the gate agent to then list me for the same flight the next day. When the agent tried to make the jumpseat listing, the computer wouldn't allow it, and gave an error message saying "Jumpseaters cannot be listed more then 6 hours ahead of scheduled departure time". I told them "Well, I guess I just can't jumpseat internationally then?" and her response was a confused "I guess not".
Well, I decided to go back to the check in counter. I talked to a Delta agent there and explained what had happened. The Delta agent told me that there is no 24 hour listing rule. She even printed me the procedure for listing all jumpseaters on international flights, which clearly stated that I could list up to 70 minutes ahead of time. By this time the last flight had left and I drove 95 miles home to have an, ahem, somewhat more lonely night then I thought I would have.
If there's any Delta or Comair guys here, I'd appreciate it if you could let me know the following:
1) Are the gate agents BSing me, or do you have to list 24 hours prior to an international jumpseat flight?
2) If so, how do you list? The Comair agents told me I had to call Delta dispatch, but didn't give me a number. I have a feeling that if I were to call, they'd think I'm nuts....
Sorry for the long post, but this is highly frustrating. Like I mentioned before, I've already jumpseated on this route multiple times recently. However, the agents and their supervisor were insistent that I had to list 24 hours prior (even though that doesn't appear to actually be possible), and also convinced that everyone before them had screwed up by letting me board.
Thanks for any replies!