The Mega Outage

[N826AW]

Bad day to have a heart attack. EPIC electronic health records are down as well.

 

[killbilly]

It was caused by a 3rd party cyber security firm (CrowdStrike) who forgot to properly test their patches before deploying an update to a Microsoft system. That is one expensive screw up. LAS is ground-stopped also but it seems SWA might be the only airline moving since they don't use that software. Lesson learned.

Believe we are up and running as well. B6

 

[killbilly]

Bad day to have a heart attack. EPIC electronic health records are down as well.

There are a lot of people - especially integrators - who don’t see EPIC having problems as a bad thing.

I do hope it’s not affecting anyone emergent.

 

[SeanD]

Im surprised so many large companies still use CrowdStrike. They have a history of this crap happening.

 

[GroundPilot]

“New phone, who dis?”

Ha, but don't they ignore their phones anyways and rely on satcom because that is paid for by the airline?

 

[killbilly]

Im surprised so many large companies still use CrowdStrike. They have a history of this crap happening.

800 pound gorillas do business with 800 pound gorillas.

 

[Baronman]

Probably the type of pilots who ignore their MOT ACARS and takeoff anyways LOL

Who knew Bernouli’s principle was dependent on CrowdStrike functioning?

 

[SeanD]

800 pound gorillas do business with 800 pound gorillas.

Once AI patch management use can be written into cyber regulations, it will be over for companies like CrowdStrike.

 

[killbilly]

Once AI patch management use can be written into cyber regulations, it will be over for companies like CrowdStrike.

Was it as simple as an untested patch?

I’ve seen catastrophes happen when something made it to Production and it turned out that QA wasn’t given the right testing parameters but that was in an adjacent field, so I’m not sure about how this works on the infosec side.

 

[SeanD]

Was it as simple as an untested patch?

I’ve seen catastrophes happen when something made it to Production and it turned out that QA wasn’t given the right testing parameters but that was in an adjacent field, so I’m not sure about how this works on the infosec side.

Yes, it looks to be an unchecked patch and QA failure. Crazy how something that should be ordinarily simple gets overlooked. I bet it was an MFA update of some type.

 

[Pilot Fighter]

It was caused by a 3rd party cyber security firm (CrowdStrike) who forgot to properly test their patches before deploying an update to a Microsoft system.

… and Microsoft’s inability to lock down an operating system in any meaningful way.

 

[SeanD]

… and Microsoft’s inability to lock down an operating system in any meaningful way.

This 1000%. They are the ones who hired CrowdStrike also.

 

[Murdoughnut]

My overly frugal brother decided to fly into SEA for our family cruise this morning, a few hours before it departs, despite my telling him it was cutting it too close. We’ll see how that plays out.

 

[ahw01]

My overly frugal brother decided to fly into SEA for our family cruise this morning, a few hours before it departs, despite my telling him it was cutting it too close. We’ll see how that plays out.

Extreme couponer saves family money at grocery store

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[Pilot Fighter]

My overly frugal brother decided to fly into SEA for our family cruise this morning, a few hours before it departs, despite my telling him it was cutting it too close. We’ll see how that plays out.

Send him a post card.

 

[Cherokee_Cruiser]

My virtual airline be like, Microsoft is down? Our Commodore 64 seems to be working in perfect order!

 

[SeanD]

Am I the only one who thought the title of this thread read The Maga Outage?

 

[NovemberEcho]

Think I saw something saying crowd strike laid off half their QA team last year

 

[SeanD]

Think I saw something saying crowd strike laid off half their QA team last year

They did. My former employer (cyber security firm) hired a few of the ones who had enterprise security experience.

 

[JordanD]

They did. My former employer (cyber security firm) hired a few of the ones who had enterprise security experience.

But hey I bet their stock price went up a quarter of a percent!