Someone please explain this...

Y'all sure whine about your bread and butter customers now dontcha?
:)

Bread n butter or not it doesn't give you the right to treat any employee like crap or act like a spoiled child. Using a little bit of control and extending some gratitude will get you farther in the world than being the ahole. I agree that it is highly frustrating when you get an FA or gate agent having a bad day. Not and excuse but ask yourself, how many aholes have they dealt with before you arrived and become collateral damage. Simply treating them as human goes a long way and may get you the world or not, but two wrongs don't make a right.

killbilly, I am not directing this post at you. I am using you in the general sense
 
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