This is almost always a result of incompetent supervisors asking for more info and then failing to pass it on down the line. Sometimes it’s just controllers not knowing • about planes, but either way that info should be passed on after you give it once. Sometimes even when it is passed on the person it was passed on to failed to disseminate it in time. Hell I had a supervisor once roll the trucks because someone was returning to TEB because the pax forgot their wallet, but rolled them just because they were a returnee.
I imagine it’s sometimes like the proverbial telephone game when multiple ATC agencies get info passed from one to the next to the next, and the info changes in the process.
The quality of supervisor and management in general is at an all time low right now because the good controllers from busy places couldn’t get deviations approved to become supervisors so instead you have people from low level towers now being management at centers and tracons with no radar experience and are not required to become certified in the facilities that they’re supposed to supervise. For example, one of ours Operations Managers came here from MMU tower. They don’t even have a certified radar display. He is an Ops Manager at a level 12 Tracon and has never radar identified an aircraft in his life, let alone vectored anyone.
Only one way to change that. You can keep griping at your level about the incompetent management, which will change nothing; or you can promote to sup and work to make the positive changes the management cadre needs, if only just affecting positive change at the ops of your own facility.
