thewaffles
Well-Known Member
http://blog.jetblue.com/index.php/2012/03/28/flight-191-update/
1. You’re saying it’s a “medical situation” but isn’t it a security issue?
Initial reports indicated that Flight 191 was diverting to Amarillo due to a medical situation. As the events unfolded, it became clear that security was also an element of this episode, but not the overriding issue in our opinion. The FBI has said terrorism is not a factor in this incident.
2. What happened to the pilot? What was the health issue?
Although we do not know at this time what caused the pilot’s actions, the Captain is currently under the care of medical professionals and out of respect for his privacy, we won’t share further details about his private life.
3. Do we know what caused this?
We’re not privy to that information – but hope and trust he is getting the care he needs and we are offering our support to him and his family. We would like to acknowledge the professional and immediate action of the First Officer, the off-duty Captain, and the Inflight Crew – their focus was on the safety of the customers on board, and we believe they handled the situation perfectly.
4. How badly could things have gone if the Captain remained in or returned to the flight deck?
We think it would be inappropriate to speculate on what might have happened. We are confident in the procedures in place by the industry as well as at JetBlue that ensured a safe landing. Our Flight and Inflight crewmembers are trained to handle situations with the safety of the customers and crew onboard as their first priority, and to call upon customers for help when needed. Our aircraft are built with redundancies to protect the flight deck.
JetBlue was actually the first airline to install bullet-proof hardened cockpit doors, which are coded and virtually impenetrable. When the flight crew inside the deck close and lock that door, no one can get in.
5. What would have happened if there hadn’t been an off-duty Captain on the flight to step in?
Both Captains and First Officers are trained to fly our aircraft. Our First Officer was the pilot in command yesterday (in control of the aircraft from takeoff to landing) and the off-duty Captain stepped in to help.
1. You’re saying it’s a “medical situation” but isn’t it a security issue?
Initial reports indicated that Flight 191 was diverting to Amarillo due to a medical situation. As the events unfolded, it became clear that security was also an element of this episode, but not the overriding issue in our opinion. The FBI has said terrorism is not a factor in this incident.
2. What happened to the pilot? What was the health issue?
Although we do not know at this time what caused the pilot’s actions, the Captain is currently under the care of medical professionals and out of respect for his privacy, we won’t share further details about his private life.
3. Do we know what caused this?
We’re not privy to that information – but hope and trust he is getting the care he needs and we are offering our support to him and his family. We would like to acknowledge the professional and immediate action of the First Officer, the off-duty Captain, and the Inflight Crew – their focus was on the safety of the customers on board, and we believe they handled the situation perfectly.
4. How badly could things have gone if the Captain remained in or returned to the flight deck?
We think it would be inappropriate to speculate on what might have happened. We are confident in the procedures in place by the industry as well as at JetBlue that ensured a safe landing. Our Flight and Inflight crewmembers are trained to handle situations with the safety of the customers and crew onboard as their first priority, and to call upon customers for help when needed. Our aircraft are built with redundancies to protect the flight deck.
JetBlue was actually the first airline to install bullet-proof hardened cockpit doors, which are coded and virtually impenetrable. When the flight crew inside the deck close and lock that door, no one can get in.
5. What would have happened if there hadn’t been an off-duty Captain on the flight to step in?
Both Captains and First Officers are trained to fly our aircraft. Our First Officer was the pilot in command yesterday (in control of the aircraft from takeoff to landing) and the off-duty Captain stepped in to help.