I've been in dire need of a new headset and recently I came across an ad on craigslist for a set of DC's for $150... figured it wasn't a bad price if they were in good condition so I checked them out. They were old but absolutely immaculate, in the original box and all original paperwork in it's original plastic. Needless to say I kinda fell in love with them bought them and headed out to fly today.
Unfortunately the mic wasn't quite working right. Since I only live about 45 min from the DC HQ I decided to drive over and have them look at them. I was also interested in finding out the actual age. I got there 30 min before they left for the weekend and the guy still enthusiastically offered to help. 15 minutes later I was walking out with a completely restored headset complete with a redone mic, new ear pieces, and they even added a pad on the head strap for good measure. For all this they charged me a total of $0 for a headset they new I had just bought from someone else. He also informed me that they were originally made in Dec 1983 and he'd never seen a set that old in such good condition.
I can't say enough about the company and how professional the whole experience was. I can firmly say they gained a lifelong customer today. Definetely made my day!
Unfortunately the mic wasn't quite working right. Since I only live about 45 min from the DC HQ I decided to drive over and have them look at them. I was also interested in finding out the actual age. I got there 30 min before they left for the weekend and the guy still enthusiastically offered to help. 15 minutes later I was walking out with a completely restored headset complete with a redone mic, new ear pieces, and they even added a pad on the head strap for good measure. For all this they charged me a total of $0 for a headset they new I had just bought from someone else. He also informed me that they were originally made in Dec 1983 and he'd never seen a set that old in such good condition.
I can't say enough about the company and how professional the whole experience was. I can firmly say they gained a lifelong customer today. Definetely made my day!