SlumTodd_Millionaire
Most Hated Member
The intangible CAN be measured, and should not only be measured but also reported to members. How many pilots won grievances - easy to update and measure.
You see, this is the problem. You think this is easy to measure, but it's actually impossible. What constitutes a "win?" Many people think of a grievance as either "won" or "lost," but it's not that simple. The overwhelming majority of grievances are settled and never reach arbitration. Some of them never even reach System Board. With a grievance settlement, there is give and take, just like negotiations. So how do you determine who "won?" What I would call a "win" would be considered a wash or a even a loss by someone else. Even when a grievance goes all the way to arbitration, there are no clear "winners" in many cases. Remember, grievance arbitrators don't operate under the same principles of "baseball-style arbitration." In other words, they aren't required to pick one side's argument over the other's. They can pick something in the middle, they can go even further than one side argued, they can even issue rulings on parts of the contract that weren't even referenced in the grievance filing or the briefs. It gets very muddy, and picking a clear "winner" is impossible in many cases. Quantifying this isn't workable.
How many medicals have been reinstated by ALPA medical - easy to update and measure.
Again, not an accurate way of measuring the work that is done by ALPA Aeromedical, as most of their work doesn't involve reinstating medicals. Most of their work revolves around advice given to members long before their medical is ever in jeopardy. You can't quantify advice, other than to give just the sheer number of phone calls that they've received from members, and that isn't really a worthwhile number to report, as it doesn't give any relevant information.
New membership drives and success - easy to measure and project new revenue that will help ALL ALPA members.
It even gets muddy on this one, too. Remember, most ALPA pilot groups actually represent a drain on Association resources, not a net increase to the coffers. Revenue increases with the addition of new groups, but expenses exceed revenue for most ALPA pilot groups. For instance, if Colgan had joined ALPA last year, revenue would have started coming in from CJC, but ALPA's expenses to represent CJC would be higher than the revenue that they produce. That means that ALPA's cash position would actually be less today as a result of obtaining this new group of members. But if you're only interested in revenue, then that's reported to the members in the magazine.
Then, the truly hard things to quantify can be explained such as the lobbying, safety work, etc. ALPA could measure these things and report to members (maybe they already do) and I would imagine that IBT, APA, SWAPA, and others would have a difficult time matching the success.
I disagree that these things can be "measured." You can report to the members on what actions are being taken, but that's already done every month in the magazine and in regular Fast Reads from National that are delivered via email. Quantifying what can be termed a success is a different story, though. Again, some members will determine some things to be a success, while others will deem it a failure. Age 65 is a perfect example of this.
If you can't measure it, you can't manage it. Math is our friend
Eh, math presents a distorted picture in most things. Reality is much more complex than a simple math problem.