So, how bad is your carrier melting down...

SteveC said:
I know I'm an outsider here, but my understanding is that airliners fly to get paying customers to their destinations, not to transport pilots for free, no?
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As a paying customer (mostly), I've never seen that as a priority... If anything, I get treated better as a non-rev.
 
drunkenbeagle said:
As a paying customer (mostly), I've never seen that as a priority... If anything, I get treated better as a non-rev.
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Meh. With respect to the parts of the job I can control (major disclaimer!), revenue or non-revenue, you're a passenger, and I see to it that you're treated properly regardless.

YMMV.
 
Autothrust Blue said:
Meh. With respect to the parts of the job I can control (major disclaimer!), revenue or non-revenue, you're a passenger, and I see to it that you're treated properly regardless.

YMMV.
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Everyone mostly cares about getting to work, or getting home. It sucks when that isn't in the cards, but such is life.
 
drunkenbeagle said:
Everyone mostly cares about getting to work, or getting home. It sucks when that isn't in the cards, but such is life.
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Our job, simply expressed, is to keep you alive, and get you there as safely, comfortably, efficiently, and quickly as is possible.

Of course, we have to make it more complicated than that...
 
Autothrust Blue said:
Our job, simply expressed, is to keep you alive, and get you there as safely, comfortably, efficiently, and quickly as is possible.

Of course, we have to make it more complicated than that...
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I fly folks for money too- ain't no different really. Except I get paid more for going slow :)
 
bronco21016 said:
Wait eventually went to 2:30 before I gave up.
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Wow! I don't think I would have made it that long.

bronco21016 said:
It's just crazy to me the sheer number of cancelled flights and messed up crew schedules simply because we aren't able to communicate with them and they've lost all sense of where everyone is.

I don't know what it's like working one of those desks but I feel like if I was in charge it would be absolutely unacceptable for anyone to wait on hold more than 30 minutes. How are you supposed to get any flights out if nobody can even communicate!?
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That is one of my biggest complaints at the current shop... no communication. Or rather no effective communication. I've had multiple changes to my schedule (reassignments, extensions, etc.) and never received a phone call from scheduling about the changes. Didn't find out until ops brought out paperwork for the next flight and our names were on the release.


Cherokee_Cruiser said:
I understand delays but how do they not know where crews are? It's all electronic. When a crew flies to an overnight, they are still there until they overnight. So how do they lose track?
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If you figure that out, let me know :D

Had a case a couple of weeks ago where we were overbooked (morning flight cancelled) and dispatch had no clue we had more people booked than we had seats for (not to mention the weather was crap and likely to make us restricted on what we could carry). Their solution was to put the people on the later flight, but they had no crew for that flight. Sad thing was, I had to point out that there was a full crew deadheading out with me...
 
drunkenbeagle said:
I fly folks for money too- ain't no different really. Except I get paid more for going slow :)
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Uh, so do I*, but probably not what you mean.

* Nothing in this post suggests that I will ever take part in an unlawful industrial action prohibited by the Railway Labor Act. I operate the airplane in accordance with approved Company policy, technique, and FAA regulations.
 
SteveC said:
I know I'm an outsider here, but my understanding is that airliners fly to get paying customers to their destinations, not to transport pilots for free, no?
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The thing is, that jumpseater who might not get on due to the jumpseat becoming unavailable, might be the only one to operate the flight that they're jumpseating to get to.

This has been the case a lot in the last few days, I'm sure.
 
Autothrust Blue said:
Uh, so do I*, but probably not what you mean.

* Nothing in this post suggests that I will ever take part in an unlawful industrial action prohibited by the Railway Labor Act. I operate the airplane in accordance with approved Company policy, technique, and FAA regulations.
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Hahhahahhahah

Hahahahhahahha
ahahahhahahahhahahah
 
Cherokee_Cruiser said:
I understand delays but how do they not know where crews are? It's all electronic. When a crew flies to an overnight, they are still there until they overnight. So how do they lose track?
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How long have you worked in this industry again?

Just as the various airlines involve prefer to carry min staffing for crewmembers (pilots and flight attendants), so it is also with crew tracking, Dispatch, and everyone else involved in the machinery for operational control. When things go pear-shaped, the folks in the big brick building are usually as far up to their eyeballs as we on the front lines are too.

(Oh, and if you think that the software used is 'awesome,' think again. Thanks, Sabre Airline Disasters.)
 
SteveC said:
I know I'm an outsider here, but my understanding is that airliners fly to get paying customers to their destinations, not to transport pilots for free, no?
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DHing is pretty much a necessity for the airlines to work.

JSing is a necessity as well since many bases just aren't financially feasible to live in. Try to be based at JFK/EWR/LGA and live in base. Not easy since there is no such thing as a "cost of living adjustment" in the airlines. Not to mention people get moved around all the time and moving every time a base change occurs is a bit excessive, especially at the regionals.
 
juxtapilot said:
XJT is canceling February vacations. #meltdown2014
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That's crazy. Wow. But you'd better take concessions! And you too, Eagle! Your services aren't appreciated!....(oh, by the way, we need each of you badly. So if you wanna pick up some open time, that'd be greeeat!!)
 
Autothrust Blue said:
How long have you worked in this industry again?

Just as the various airlines involve prefer to carry min staffing for crewmembers (pilots and flight attendants), so it is also with crew tracking, Dispatch, and everyone else involved in the machinery for operational control. When things go pear-shaped, the folks in the big brick building are usually as far up to their eyeballs as we on the front lines are too.

(Oh, and if you think that the software used is 'awesome,' think again. Thanks, Sabre Airline Disasters.)
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Yeah, I'm sure the people behind the scenes are dealing with the same "do more with less" mentality. I always try to be nice to scheduling when they call, and treat dispatchers with courtesy. Same with the mechanics, I try to be sure to thank them when I see them. I can't imagine many other people do.
 
Nick said:
The thing is, that jumpseater who might not get on due to the jumpseat becoming unavailable, might be the only one to operate the flight that they're jumpseating to get to.

This has been the case a lot in the last few days, I'm sure.
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Sounds like jump-seaters should be able to bump revenue passengers as policy then, no?
 
Maurus said:
"All agents are busy assisting other callers. Please continue to hold and your call will be answered in the order received."

Sent from my SM-P600 using Tapatalk 4
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Oh my goodness...25 to 30 minutes on hold to talk to scheduling on average.
 
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