1.) Crap happens, things get overwhelmed and crash. I have tried buying tickets to events before and have had the same happen, remember EVERY semester in college trying to register for classes? ALPA openhouse? O wait... Anywho computer systems crash, the ONLY reason people are mad is because this one had a legacy attending which now they feel cheated because they couldn't get in. Probably the same people who whine about FOs with connections or minorities being hired. 2.) What does it matter how much they make? You would do the same if it was your idea. They are helping people get in touch with HR Departments all over, without them or FAPA there wouldn't be as much opportunity to meet them. People still have to spend money for OBAP and WAI...
If you score an interview at say, Delta, are you going to use them for interview prep?