[ QUOTE ]
Okay...here's the procedure ...LISTEN UP!!!!
You either fax or e-mail or you can send a snail mail requesting your refund. A Refund Request Form is in your Initial Packet sent by the school, if you can't find one CALL the school and ask for a fax number or their address. Simple enough??? If a deposit was never charged to your account...how do you expect them to give you a refund??? With that mentality..I hope you are never piloting a plane I am flying on. If you had checked your credit card receipt you would have been aware that it was never on there to start with.
As far as the refunding of the entire accounts...they are completely audited. Again, if you are checking your account on a regular basis for any errors, your audit goes smoothly and your refund goes quickly.
In other words...take the initiative and some responsibility where your accounts are concerned.
[/ QUOTE ]
Geeeeze...this post really does not warrant a response from me but I guess I will humor this arrogant Pan Am Admin slimeball. The $500.00 deposit...I never expected it to be refunded if it was never charged...read the post. You might want to take a class to enhance your reading comprehension...and because you can't seem to comprehend what you read, how do you fly a plane or even drive a car??? Once again, I NEVER stated that I expected a refund if I was never charged.
One thing that I do agree with, is to take the initiative and responsibility where your accounts are concerned...especially when dealing with Pan Am, you never know what might be charged or NOT charged to your accounts. So my question is, if Pan Am never charged my credit card, then why did they send me a welcome letter stating that they did indeed recieve my $500.00? Also, I agree that you should keep track of your account at Pan Am, but in the event that you disenroll, THEY will audit your account and send you some half assed handwritten statement with the total amount sent back to Key Bank..then if you question it, they just may tell you that its none of your business, just like they told me. Then when you request that all important itemized statement, it is the exact same printout that you always get when you ask for a printout of your account. Do yourself a favor and get that printout right before you leave for the last time. Then compare it to the one that you will have to request.
Potential students...the attitude of this arrogant idiot is exactly what you will run into at Pan Am if you ever have any type of administrative problems. I am not saying that it will happen to you, but it could. Why take that chance?
You have to think, in todays market with jobs running scarce, schools abruptly closing and stealing all of their students money (ATA), Pan Am's recent layoffs, Pan Ams reputation for ripping off their students and not being customer oriented as well as Pan Am's admin staff being extremely arrogant towards the very people who pay their bills (students)....is it really a wise decision to attend a place like this??? Be smart, take a good look at the situation brewing at Ft. Pierce, with their layoffs and the fact that YOU the customer have absolutely no control over your own money makes you extremely vulnerable...again, why take that chance?
The account audit, takes about an hour to do, if that long..but Pan Am is well known for keeping the money at least 60 days per the contract but seems to frequently go over stated 60 days and is in breech of their own contracts.
All in all...do yourself a favor and avoid Pan Am at all costs..its just not worth the risk. There are many places that will get you where you are going and in a much more secure way when it comes to your money. Sorry for writing this book.
