The amount of times I have to repeat myself has gone up 20x in the last 2 years. Several times a day I literally have to make every transmission 2-3 times to multiple aircraft. And not just at times you’d expect a pilot to be busy with other things, I mean like approach clearances. 3 miles from the localizer on base is not the time to stop listening.
With the movement in the industry, there's probably TWO guys up front screwing with their iPhones when they should be paying attention.