Here is the dispatch section. - There is still more after that but I wont post it
-----------
Subpart CC--Aircraft Dispatcher Qualifications
General
Sec. 121.1401 Applicability.
(a) This subpart provides the following:
(1) Qualification requirements for aircraft dispatchers for certificate holders conducting domestic or flag operations.
(2) Requirements applicable to each certificate holder for establishing, obtaining approval of, and maintaining a training program to qualify certificated aircraft dispatchers and an optional program to certificate aircraft dispatcher candidates.
(b) Any person qualified in a duty position for the certificate holder before [date 120 days after publication of the final rule] or under the provisions of subparts N and O of this part in effect on or before [date 119 days after publication of the final rule] may continue to serve in that duty position for that certificate holder without complying with initial training under Sec. 121.1453.
Sec. 121.1402 Interim requirements for training programs transitioning from the requirements of subparts N and O.
(a) Contrary provisions of this subpart notwithstanding, a person who has submitted a training program for approval before [date 120 days after publication of the final rule] that was constructed in accordance with the applicable provisions of subparts N and P of this part in effect on or before [date 119 days after publication of the final rule], may complete the approval and implementation process and conduct operations in compliance with the applicable provisions of subparts N and P of this part instead of the provisions of this subpart.
(b) A certificate holder must submit a transition plan to the FAA no later than [date 4 years and 120 days after publication of the final rule]. The transition plan must include the following:
(1) Subpart CC training program(s), as applicable;
(2) Plan for transition for crewmembers and aircraft dispatchers from the applicable provisions of subparts N and P of this part to the provisions of this subpart; and
(3) A transition completion date that is before [date 5 years and 120 days after the publication of the final rule].
(c) During the transition, the certificate holder may use people to conduct operations under this part provided those people are trained under the applicable provisions of subparts N and P of this part, or this subpart. While a certificate holder may simultaneously operate training programs in compliance with the applicable provisions of subparts N and P of this part and this subpart, each aircraft dispatcher must be trained and qualified.
(d) A certificate holder may not use an aircraft dispatcher, nor may an aircraft dispatcher serve, in a duty position unless that person is current and qualified to perform the duties to which he or she is assigned. If more than one aircraft dispatcher is required for an operation, and one aircraft dispatcher is current and qualified in accordance with the applicable provisions of subparts N and P of this part, and the other aircraft dispatcher is current and qualified in accordance with this subpart, then the lesser operating requirements apply for that operation.
Sec. 121.1403 Certificate holder responsibility for compliance with this subpart.
(a) Each certificate holder is responsible for ensuring that its approved training program, including all portions of the training program that are conducted by individuals other than employees of the part 119 certificate holder, meets the requirements of this subpart.
(b) Each certificate holder is responsible for ensuring that all procedures, manuals, and other materials submitted to obtain initial or final approval of a training program are kept up to date and followed.
Sec. 121.1405 Definitions.
For the purpose of this subpart, the following terms and their definitions apply:
Base month. The month in which a recurrent activity is due.
Categories of training or training categories. Within a curriculum, categories of training relate to aircraft dispatcher certification requirements, first time qualification for a certificate holder, configuration differences within aircraft type or series, maintaining and regaining qualification, and to changes in operations. Categories include: initial, combined certification and initial, recurrent, requalification, transition, special, and differences.
(1) Initial training. A category of training that must be successfully completed to qualify an aircraft dispatcher to serve as an aircraft dispatcher for a certificate holder in operations under this part.
(2) Combined Certification and Initial training. An optional category specifically approved under part 121 that integrates an approved certificate holder's initial training category with part 65 requirements. The category allows for both the issuance of an aircraft dispatcher certificate and qualification of the individual to serve as an aircraft dispatcher for the certificate holder. The aircraft dispatcher's certificate is issued under 14 CFR part 65, not part 121.
(3) Recurrent training. A category of training that must be successfully completed within the eligibility period to maintain aircraft dispatcher qualification.
(4) Requalification training. A category of training that must be successfully completed to restore qualified status to an aircraft dispatcher previously qualified for the certificate holder when qualification is lost due to failure to meet recurrent training requirements.
(5) Transition training. A category of training to be completed by an aircraft dispatcher who is presently qualified on an aircraft type in operations under this part for the certificate holder to allow that aircraft dispatcher to serve as an aircraft dispatcher for a different aircraft type.
(6) Special training. A category of training necessary to address changes to the certificate holder's operations or to correct deficiencies identified by the certificate holder's continuous analysis process. Special training is temporary and is integrated into the approved training program.
(7) Differences training. A category of training on a particular aircraft type and operation when the Administrator finds additional training is necessary before that aircraft dispatcher serves in the same capacity on a particular variation within a series of an aircraft type or a different series within an aircraft type.
Certificate holder. A person certificated under part 119 of this chapter that conducts operations under part 121.
Combined certification and initial training. See definition of Category of Training.
Current. Current means satisfying the initial training and evaluation requirements prescribed in Sec. 121.1453 or the recurrent training and evaluation requirements prescribed in Sec. 121.1455, as applicable.
Curriculum. A curriculum is the training agenda to qualify a person for an aircraft dispatcher duty position or a training or evaluation duty position for an aircraft type or operation. The curriculum for each duty position includes categories of training.
Differences training. See definition of Category of Training.
Duty Position. A duty position is the position held by an Aircraft Dispatcher that requires unique qualification and currency requirements to serve in operations under this part. The term duty position includes the variations within a position, such as check dispatcher, dispatcher instructor, or dispatch program designee.
Eligibility Period. The eligibility period consists of the month in which the recurrent activity is due (the ``base month''), the month before and the month after (the ``grace month'').
Environment. A combination of external, physical, and surrounding conditions that affect aircraft performance, aircraft and equipment operation, and decisionmaking.
Evaluation. Any testing, checking, or observation activities in which a person's skills and knowledge are assessed by a person authorized to perform that evaluation.
Initial Cadre. The specific persons approved by the FAA for the time frame necessary, not to exceed 24 months, for a new part 119 certificate holder to initiate operations under part 119, or for a current part 119 certificate holder to initiate operations of a new aircraft type not operated previously or to initiate a new type of operation.
Initial training. See definition of Category of Training.
Module. Modules of instruction are subsets of a training segment that include major subject areas for training and evaluation.
Month. Calendar month.
Practical test: The final test required for certification of a person as an aircraft dispatcher.
Proficiency: Demonstrated awareness of existing circumstances, competence in the necessary knowledge and skills, and performance of the relevant task within the operating range of environments to the established standards of performance identified and required by the Aircraft Dispatcher QPS.
Proficiency check. An assessment of dispatcher proficiency during which limited training or practice is allowed. The assessment is of knowledge and skill in tasks to the standards identified and required by the Aircraft Dispatcher QPS.
Proficiency test. An assessment of dispatcher proficiency during which additional training or practice is not allowed. The assessment is of knowledge and skill in tasks to the standards identified and required by the Aircraft Dispatcher QPS.
Programmed hours. The required number of hours (baseline and minimum) set forth in this subpart for categories of training identified and required by the Aircraft Dispatcher QPS.
Qualification Performance Standards (QPS). FAA standards providing all of the tasks, areas of instruction, and evaluation, including activities, procedures, and knowledge needed to certify, qualify, retain currency, and requalify dispatchers for performing in operations under this part. The QPS for dispatchers is part 121 appendix T: Aircraft Dispatcher Qualification Performance Standards.
Qualified. When used in reference to an individual, means an individual who has completed the certificate holder's FAA-approved curriculum under this part and holds an aircraft dispatcher certificate.
Recurrent training. See definition of Category of Training.
Requalification training. See definition of Category of Training.
Serve. Performing the duties of an aircraft dispatcher, dispatcher instructor, check dispatcher, or dispatch program designee for a certificate holder.
Special training. See definition of Category of Training.
Supervised Operating Experience (SOE). Training and other supervised activities conducted for the purpose of demonstrating the ability to perform the duties of an aircraft dispatcher prior to the proficiency test or proficiency check.
Training. Instruction and practice.
Training program. A certificate holder's training curricula, personnel, facilities, equipment, and other resources used to meet the training requirements of this subpart.
Transition training. See definition of Category of Training.
Sec. 121.1407 English language requirement.
No certificate holder may use any person, nor may any person serve, as an aircraft dispatcher under this part, unless that person has demonstrated to an individual qualified to conduct evaluations under this part, the ability to do the following:
(a) Read, write, speak, and understand the English language.
(b) Have their English language and writings understood.
Sec. 121.1409 Acceptable time for completing recurrent requirements.
(a) An aircraft dispatcher must complete recurrent training, evaluation or operating familiarization during the eligibility period.
(b) An aircraft dispatcher who has not completed recurrent training by the end of the base month may continue to perform dispatcher duties until the end of the eligibility period.
Qualification
Sec. 121.1411 Aircraft dispatcher: Employment and certificate.
No certificate holder may use any person, nor may any person serve, as an aircraft dispatcher in domestic or flag operations, unless that person is an employee of the part 119 certificate holder and has in his or her possession an aircraft dispatcher certificate issued to the person by the FAA without limitations, in accordance with part 65 subpart C of this chapter.
Sec. 121.1413 Aircraft dispatcher: Training and evaluation.
No certificate holder may use any person, nor may any person serve, as an aircraft dispatcher in domestic or flag operations, unless that person meets the following requirements:
(a) Training and evaluation. The person has successfully completed, in a training program approved under this subpart for the certificate holder, the following:
(1) Training in accordance with the Aircraft Dispatcher QPS, and the associated programmed hours required by Sec. 121.1435, as follows:
(i) Within the preceding 12 months, initial, combined certification and initial, transition, or recurrent training categories as prescribed in Sec. 121.1453 or Sec. 121.1455 as applicable.
(A) An aircraft dispatcher is eligible for transition training only if the aircraft dispatcher is otherwise qualified as an aircraft dispatcher for the certificate holder on another aircraft type in operations under this part.
(B) To be eligible for recurrent training, an aircraft dispatcher must be otherwise qualified and have successfully completed the initial, combined certification and initial, or transition training for the certificate holder.
(ii) Differences training, if necessary, as prescribed in Sec. 121.1471.
(iii) Requalification training, if necessary, as prescribed in Sec. 121.1419.
(iv) Special training, if necessary, as prescribed in Sec. 121.1437.
(2) A proficiency test or check in accordance with Sec. 121.1453(a)(2), Sec. 121.1453(b)(2), or Sec. 121.1455(c), as applicable.
(3) Supervised operating experience, as prescribed in Sec. 121.1417.
(b) Continuity of training.
(1) Initial for certificated dispatchers. A certificated aircraft dispatcher must successfully complete all of the required initial training category, including the proficiency test, prescribed in Sec. 121.1453(a)(2) within 120 days of beginning the initial training category.
(2) Combined certification and initial for non-certificated person. A non-certificated person must successfully complete all of the required combined certification and initial training category, including the practical test and proficiency test, prescribed in Sec. 121.1453(b)(2) within 180 days of beginning the combined certification and initial category.
(c) Failure to complete training. If a person fails to successfully complete the training in the time required by paragraph (b) of this section, the person must repeat the initial training, or combined certification and initial training, as required by paragraph (a) of this section within the time period required in paragraph (b) of this section.
(d) Operating familiarization. The person has successfully completed operating familiarization every 12 months in accordance with Sec. 121.1415. For domestic operations, the operating familiarization must be conducted within a geographic area into which the person dispatches. For flag operations, the operating familiarization must be conducted within a flag area of operation for which the person dispatches in accordance with the Aircraft Dispatcher QPS.
(1) If the person dispatches in either domestic operations or flag operations, but not both, the person must have completed operating familiarization in the type of operation, domestic or flag, and in an aircraft type that the person dispatches within the preceding 12 months.
(2) If the person dispatches in both domestic and flag operations, the person must have completed operating familiarization in both domestic and flag operations in an aircraft type that the person dispatches within the preceding 24 months.
(3) If the person dispatches both propeller driven (including reciprocating powered and turbopropeller powered) and turbojet powered aircraft, the person must have completed operating familiarization in both propeller driven and turbojet powered aircraft within the preceding 24 months.
Sec. 121.1415 Aircraft dispatcher: Operating familiarization.
(a) Except as provided in paragraphs (b) and (c) of this section, the operating familiarization required by Sec. 121.1413(d) must consist of at least 5 hours of observing operations under this part from the flight deck. This observation must be made from the flight deck or, for airplanes without an observer seat on the flight deck, from a forward passenger seat with headset or speaker. This requirement may be reduced by one hour for each additional takeoff and landing, but the reduction must not exceed 2\1/2\ hours.
(b) The requirement of paragraph (a) of this section may be satisfied by observation of simulated flight time during a Line Oriented Flight Training (LOFT) session required by subpart BB of this part. The observation must occur in a Full Flight Simulator (FFS) approved in accordance with part 60 of this chapter for the aircraft type and operation. The actual observed simulated flight time must not be reduced below 5 hours.
(c) If the requirement of paragraph (a) and (b) of this section cannot be met, the certificate holder may request a deviation to complete operating familiarization through a ground training program approved by the Administrator.
(d) A person may serve as an aircraft dispatcher for a new type of operation (domestic or flag) without meeting the requirements of this section for 90 days after the certificate holder introduces a new type of operation.
Sec. 121.1417 Aircraft dispatcher: Supervised operating experience.
(a) No certificate holder may use any person, nor may any person serve, as an aircraft dispatcher unless that person meets all of the following requirements:
(1) The person has been supervised by a current and qualified dispatcher who meets the experience requirements of Sec. 121.1421(b)(1) through (4).
(2) The person has been supervised for the minimum hours prescribed in the Aircraft Dispatcher QPS for each type of operation (domestic or flag) in which the person serves.
(3) The person has successfully completed a proficiency test or check, as appropriate.
(b) No person is eligible to receive the supervised operating experience required in paragraph (a) of this section unless that person has satisfactorily completed initial, combined certification and initial, requalification training, and operating familiarization, as applicable, in accordance with the requirements listed in the Aircraft Dispatcher QPS.
(c) An aircraft dispatcher administering operating experience may not supervise more than one person at a time.
(d) During the supervised operating experience session, the supervising dispatcher must be the dispatcher of record for each flight dispatched or released.
Sec. 121.1419 Aircraft dispatcher: Requalification.
(a) No certificate holder may use any person, nor may any person serve, as an aircraft dispatcher if that person has become unqualified by not satisfactorily completing recurrent training, including proficiency checks as required by Sec. 121.1413(a).
(b) To be requalified, the person must complete:
(1) The initial training requirements of Sec. 121.1453(a) in accordance with the Aircraft Dispatcher QPS, including supervised operating experience, operating familiarization, and proficiency test, or
(2) All missed recurrent training modules that were not completed by the end of the person's eligibility period and the additional requirements for the applicable phase of requalification training in accordance with the Aircraft Dispatcher QPS, including all applicable proficiency checks or proficiency tests.
(c) The requalification requirements for each phase must be completed:
(1) Within 60 days of beginning the requalification training; and
(2) Before the end of the applicable phase of requalification.
(d) To qualify for:
(1) Phase I Requalification. A person may requalify under the Phase I Requalification program if less than 6 months have elapsed since the end of the person's base month for recurrent training. The aircraft dispatcher's base month for recurrent training does not change.
(2) Phase II Requalification. A person may requalify under the Phase II Requalification program if at least 6 months, but less than 12 months, have elapsed since the end of the person's base month for recurrent training. The aircraft dispatcher's base month for recurrent training does not change.
(3) Phase III Requalification. A person may requalify under the Phase III Requalification program if at least 12 months, but less than 24 months, have elapsed since the end of the person's base month for recurrent training. The aircraft dispatcher's base month for recurrent training must change to the month in which the requalification proficiency check is successfully completed.
(4) Phase IV Requalification. A person may requalify under the Phase IV Requalification program if at least 24 months, but less than 36 months, have elapsed since the end of the person's base month for recurrent training. The aircraft dispatcher's base month for recurrent training must change to the month in which the requalification proficiency check is successfully completed.
(5) Phase V Requalification. A person may requalify under the Phase V Requalification program if 36 months or more have elapsed since the end of the person's base month for recurrent training. The aircraft dispatcher's base month for recurrent training must change to the month in which the requalification proficiency test is successfully completed.
Sec. 121.1421 Dispatcher instructor and check dispatcher: Eligibility, training, and evaluation.
(a) Dispatcher Instructor. No certificate holder conducting domestic or flag operations may use any person, nor may any person serve, as a dispatcher instructor in a training program established under this part unless the person meets one of the following:
(1) The person must meet the applicable requirements of Sec. 121.1439 and hold an aircraft dispatcher certificate. The person must maintain aircraft dispatcher currency in accordance with the certificate holder's approved training program. Within the preceding 12 months, the person has successfully completed an initial training curriculum or a recurrent training curriculum in accordance with Sec. 121.1457.
(2) A person who does not meet the requirements of paragraph (a)(1) of this section, but who is a subject matter expert with specific technical knowledge on a subject may be used to conduct training in the subjects specified in the Aircraft Dispatcher QPS. The subject matter expert must be acceptable to the FAA.
(b) Check dispatcher. No certificate holder conducting domestic or flag operations may use any person, nor may any person serve, as a check dispatcher in a training program established under this subpart unless the person has been approved by the FAA and meets the following requirements:
(1) The person meets the applicable requirements of Sec. 121.1439 and holds an aircraft dispatcher certificate. The person must maintain aircraft dispatcher currency in accordance with the certificate holder's approved training curriculum.
(2) The person has performed the duties of an aircraft dispatcher for at least 8 hours within a 24-hour period in the preceding 60 days.
(3) Within the preceding 12 months, the person has successfully completed an initial training curriculum or a recurrent training curriculum in accordance with Sec. 121.1459.
(4) The person has been current and qualified as an aircraft dispatcher for a part 121 domestic or flag operation for at least 3 of the previous 5 years.
Sec. 121.1423 Dispatch program designee: Eligibility and qualification.
If the certificate holder elects to establish a combined certification and initial training category, the FAA may approve one or more dispatch program designees to represent the FAA for the purpose of issuing aircraft dispatcher certificates.
(a) To be eligible to become a dispatch program designee and to remain qualified to serve as a dispatch program designee, a person must meet the following requirements:
(1) Be an employee of the certificate holder.
(2) Be a check dispatcher in accordance with Sec. 121.1421 and be currently serving as an aircraft dispatcher for the certificate holder for the aircraft type and operation.
(3) Be a designated aircraft dispatcher examiner in accordance with Sec. 183.25 of this chapter.
(4) Conduct a practical test under the observation of the FAA and be designated as a dispatch program designee by the FAA. The person undergoing the practical test for this purpose must be signed off by the FAA inspector as the evaluator of record.
(5) A designee may continue to conduct practical tests if, within the preceding 12 months, the designee has done one of the following under the observation of the FAA:
(i) Conducted a practical test.
(ii) Conducted a proficiency test.
(iii) Conducted a proficiency check.
(b) The dispatch program designee is only approved to perform the duties of a dispatch program designee for the certificate holder.
Sec. 121.1425 Check dispatcher: Initial cadre.
(a) Purpose of this section. This section is used to qualify an initial cadre of check dispatchers in lieu of the experience and recency requirements of Sec. Sec. 121.1417 and 121.1421. A certificate holder may use a person as a check dispatcher even though the person does not meet the experience or recency requirements of the subpart, if the person meets the initial cadre requirements of this section.
(b) Duration of initial cadre status. The FAA will determine the period of initial cadre status, and may terminate initial cadre status for the certificate holder or for an individual check dispatcher, if necessary. In no case will initial cadre status exceed a period of 24 months.
(c) Eligibility for initial cadre status for check dispatcher. To be eligible to become an initial cadre check dispatcher for a part 119 certificate holder, and to continue to serve in that capacity for the authorized period, a person must meet all of the following requirements:
(1) Be an employee of the part 119 certificate holder (or applicant).
(2) Have served at least 3 years in the past 6 years as a dispatcher for the aircraft type for which the person is to perform duties as an initial cadre check dispatcher.
(3) Have an aircraft dispatch certificate without restrictions.
(4) Have successfully completed initial, transition, or differences training, as appropriate, as approved by the FAA for the part 119 certificate holder (or applicant) that is required to serve as an aircraft dispatcher.
(5) Have conducted activities for which the person is to perform duties as a check dispatcher under the observation of an FAA inspector. When an observed activity must be made part of a training record, the people undergoing the observed activities must be signed off by the FAA inspector as the evaluator of record.
(6) Be approved by the FAA for the specific duties to be performed.
(d) Operating experience for initial cadre check dispatchers.
(1) An initial cadre check dispatcher may receive credit for his or her own operating experience while administering operating experience to another initial cadre check dispatcher.
(2) Initial cadre check dispatchers may obtain operating experience only if at least one of the other initial cadre check dispatchers has:
(i) Experience with the aircraft type on which the person is to perform duties as a check dispatcher or has received training for the aircraft type in accordance with the QPS.
(ii) Experience within the type of operation, domestic or flag, in which the person is to perform duties as a check dispatcher or has the received training for the type of operation in accordance with the QPS.
(e) Persons authorized to administer training and evaluation. As approved by the FAA:
(1) Employees of a part 142 certificate holder, another part 119 certificate holder, or the aircraft manufacturer may administer the training for initial cadre check dispatchers.
(2) Only a person who holds an aircraft dispatcher certificate issued under part 65 who is an employee of the part 119 certificate holder, or the FAA, may administer the evaluation for initial cadre check dispatchers.
(3) Check dispatchers who are employees of an existing part 119 certificate holder that is adding a new aircraft type or operation may continue to serve as check dispatchers for the new aircraft type or operation during the initial cadre period.
General Training Program Requirements
Sec. 121.1431 Training program: General.
(a) Each certificate holder must establish and keep current an aircraft dispatcher training program. Each curriculum in a training program must be current and must be kept current with respect to any changes in the certificate holder's policies, operations, and requirements of this chapter. Each certificate holder must obtain the appropriate initial and final approval of its training program, as specified in Sec. 121.1437.
(b) The aircraft dispatcher training program must address all of the following:
(1) The requirements of this subpart.
(2) The requirements of the Aircraft Dispatcher QPS.
(c) Each certificate holder is responsible for ensuring that its aircraft dispatchers are adequately trained and that aircraft dispatcher training and evaluation is conducted in accordance with the certificate holder's approved training program.
(d) As part of its training program, a certificate holder must provide to each student, as applicable, the following:
(1) Curricula, categories of training, and segments of training applicable for use by the certificate holder as required by this subpart and approved by the Administrator.
(2) A sufficient number of dispatcher instructors, trained and qualified in accordance with this subpart, to provide the approved training.
(3) A sufficient number of check dispatchers trained and qualified in accordance with this subpart, to complete the applicable evaluation of knowledge and skills in tasks in accordance with the Aircraft Dispatcher QPS.
(4) Adequate training facilities.
(5) Appropriate and current training materials, examinations, forms, instructions, and procedures for use in conducting the training, evaluation, and supervised operating experience required by this part with respect to each aircraft type and operation, and if applicable, the particular variations within that aircraft type.
(e) No certificate holder may use a person as an aircraft dispatcher unless each dispatcher instructor or check dispatcher who is responsible for a training curriculum, training category, or evaluation under this part has certified in writing or electronically the proficiency and knowledge of the individual being trained or evaluated.
(1) The certification required by this paragraph must be made a part of the aircraft dispatcher's record required by subpart V of this part. The record must indicate whether the individual successfully completed each of the training and evaluation requirements for the specific curriculum listed in this paragraph.
(2) When the record of the certification required by this paragraph is made by an entry in a computerized recordkeeping system, the dispatcher instructor or check dispatcher making the certification must be identified with that entry, and the record must be in a form approved by the Administrator.
Sec. 121.1433 Training program: General curriculum by aircraft type and operation.
(a) Each certificate holder must prepare and keep current a training curriculum for each aircraft type and operation conducted by that certificate holder under this part. The curriculum must be available to each aircraft dispatcher required for that aircraft type and operation. Each curriculum must include the categories of training and the ground training modules required by this subpart and the Aircraft Dispatcher QPS.
(b) Each training category must provide training and evaluation as necessary to ensure that each aircraft dispatcher meets the following requirements:
(1) Maintains proficiency with respect to each aircraft type and operation (domestic and flag operations) in which the aircraft dispatcher serves.
(2) Maintains proficiency in the duties and responsibilities for the aircraft type and operation that are contained in the Sec. 121.133 manual as outlined in Sec. 121.135.
(3) Is trained and knowledgeable as to the current operating limitations sections of the applicable FCOM.
(4) Remains trained and knowledgeable on the procedures and performance sections of the applicable FCOM.
(5) Qualifies in new equipment, facilities, procedures, techniques, computer applications, and technology required to perform the duties of an aircraft dispatcher.
(6) Understands the nature and effects of safety hazards, weather extremes, and the effects of these on operations.
(7) Knows and is able to apply Dispatch Resource Management (DRM) skills identified in the Aircraft Dispatcher QPS.
(c) Each training category must include the following:
(1) The areas of instruction with subjects and the tasks required by the Aircraft Dispatcher QPS.
(2) A list of all equipment used by the certificate holder for training and evaluation.
(3) An outline of the training category that includes ground training and evaluation modules by subject matter.
(4) The approved programmed hours of training that will be applied to each required training category.
(5) Differences that relate to the variations of a particular aircraft type to be included in all ground training modules for purposes of training and evaluation, as applicable.
(6) A copy of each statement issued by the Administrator under Sec. 121.1435 for a reduction of baseline programmed hours of training and evaluation.
(7) A list of qualified instructors and the letter of authorization from the FAA for the check dispatcher and dispatch program designee.
Sec. 121.1435 Training program: Curriculum programmed hours.
(a) Each certificate holder's training program submitted for initial approval under this subpart must have at least the baseline programmed hours specified in the Aircraft Dispatcher QPS. Programmed hours include training and evaluation.
(b) The Administrator will not approve a reduction in the baseline programmed hours specified in this subpart during the initial approval of training programs. For a training program that has final approval, a certificate holder may apply for a reduction of programmed hours based on the factors outlined in Sec. 121.1437(e). The Administrator will not approve a reduction of programmed hours below the minimum hours in the Aircraft Dispatcher QPS.
(c) When the Administrator approves a reduction in programmed hours, the Administrator will provide the certificate holder with a statement of the basis for the approval.
(d) The Administrator will determine the required programmed hours for the requalification training category as specified in the Aircraft Dispatcher QPS.
Sec. 121.1437 Training program: Approval and amendment process.
(a) Each training program described in this subpart must be approved by the Administrator. To obtain initial or final approval of a training program, or to request a revision to an approved training program, each certificate holder must provide the Administrator the following information in a form acceptable to the Administrator:
(1) An outline of the proposed program or proposed revision, including an outline of the proposed or revised curriculum required in Sec. 121.1433, that provides all the information needed for a preliminary evaluation of the proposed program or proposed revision.
(2) Curricula, categories of training, and segments of training applicable for use by the certificate holder as required by this subpart.
(3) The number of dispatcher instructors trained and qualified in accordance with Sec. 121.1421(a)(1) to provide the approved training and evaluation, and the number of dispatcher instructors used in accordance with Sec. 121.1421(a)(2), to provide the approved training.
(4) The number of check dispatchers trained and qualified in accordance with this subpart, to complete the evaluations and observations that are required by this subpart.
(5) A description of the ground training facilities.
(6) A synopsis of the materials, examinations, forms, instructions, and procedures to be used for the training and evaluation required by this subpart with respect to each aircraft type, and if applicable, the particular variations within that aircraft type.
(7) A statement as to whether training will be provided by persons other than the certificate holder's employees in accordance with Sec. 121.1439.
(8) A copy of the Flight Crew Operating Manual for each aircraft type to be included in the training program. The Flight Crew Operating Manual must be current at the time of submission. Amendments must be made as required.
(9) A copy of the current Sec. 121.133 manual as outlined in Sec. 121.135.
(10) Documentation of the certificate holder's continuous analysis process established in accordance with Sec. 121.1441.
(11) Additional relevant information required by the Administrator.
(b) If the proposed training program or proposed revision complies with this subpart, the Administrator grants initial approval in writing, after which the certificate holder may conduct the training and evaluation in accordance with that program. The Administrator then evaluates the effectiveness of the initially approved training program and advises the certificate holder of any deficiencies that must be corrected.
(c) A revision to an approved training program may be proposed as a special training category that reflects changes to the certificate holder's operation, or as a differences training category that reflects differences in configuration within an aircraft type.
(1) The proposed special training category will include modules of training and evaluation for training segments within existing training categories. These modules will be initially approved and evaluated. Upon satisfactory evaluation, the special training category modules will receive final approval and be integrated into the training segments of the existing training categories. Once integrated, it will no longer be called a special training category, but will be part of the approved training program. The Principal Operations Inspector will determine the number for programmed hours.
(2) The proposed differences training category will include modules of training and evaluation for applicable segments of training. These modules will be initially approved, evaluated, and upon satisfactory evaluation, added to the previously approved differences training. The Principal Operations Inspector will determine the number of programmed hours.
(d) The Administrator grants final approval of a training program if the certificate holder shows that the training and evaluation conducted under the initial approval obtained under paragraph (b) of this section ensures that each person who completes the training and evaluation is adequately trained to perform his or her assigned duties.
(e) The Administrator may require revisions to an approved training program anytime the FAA finds that revisions are necessary in the interest of safety or security. If the Administrator finds that revisions are necessary for the continued adequacy of a training program that has been granted initial or final approval, the certificate holder must, after notification by the Administrator, make all changes in the program that the Administrator finds necessary.
(1) Within 30 days after the certificate holder receives a notice to revise the program, it may file a petition with the Director of Flight Standards to reconsider the notice. The filing of a petition to reconsider stays the notice pending a decision by the Director of Flight Standards.
(2) If the Administrator finds that there is an emergency that requires immediate action in the interest of safety or security, the Administrator may, upon a statement of the reasons, require a change effective without stay.
(f) The Administrator considers the following factors in approving revisions or requiring revisions to a training program:
(1) The pass and fail rate in the curriculum under consideration.
(2) The quality and effectiveness of the teaching-learning process (e.g., quality of instructors, training equipment, methods, and procedures listed in the certificate holder's curriculum required by Sec. 121.1433).
(3) The experience levels of the student population.
(4) The experience levels of the instructors and check persons.
(5) The type and scope of operations conducted by the certificate holder.
(6) The complexity of make, model, and series of aircraft used.
Sec. 121.1439 Training program: Administering training and evaluation.
(a) Persons administering training must be acceptable to the FAA.
(b) Persons who administer evaluation must be approved by the FAA and knowledgeable about the certificate holder's facilities, equipment, and procedures.
(c) Persons who administer training or evaluation must use only the equipment and the facilities that are specifically approved for the certificate holder's training program.
(d) Training, proficiency tests, proficiency checks, and practical tests for aircraft dispatchers must be administered in accordance with the Aircraft Dispatcher QPS.
(e) A dispatch program designee or the FAA must administer the aircraft dispatcher practical test.
(f) The certificate holder must report a failure of a proficiency test, practical test, or proficiency check to the FAA.
(g) A proficiency test, proficiency check, or practical test is not successfully completed if the individual did not successfully complete all required portions of the training curriculum before taking the proficiency test, proficiency check, or practical test.
(h) Training and evaluation is not successfully completed, even if the individual successfully completed the activity, when the certificate holder does one of the following:
(1) Uses facilities, equipment, and materials that are not specifically approved for that activity as part of the certificate holder's approved training program.
(2) Uses persons who are not authorized to administer the activity as specified in the Aircraft Dispatcher QPS, or who do not meet the requirements of this subpart.
Sec. 121.1441 Training program: Continuous analysis process.
(a) Each certificate holder must establish and maintain a process for the continuous analysis of the performance and effectiveness of its training program and operation that will allow the certificate holder the ability to recognize where improvements are needed. This process must:
(1) Incorporate procedures to ensure that the training program and the standards of qualification for each duty position are documented, and provide a means for updating as changes are required.
(2) Provide for the review of training program content, application, and results for each aircraft type and operation.
(3) Continually measure and monitor the outcome of the training program and operation in terms of the aircraft dispatcher's performance and qualification, and provide a means to identify and correct deficiencies in the aircraft dispatcher's performance and qualification and in the training program and operation. Procedures must include correction of deficiencies by the certificate holder or by persons providing training and evaluation in the certificate holder's training program and operation.
(b) The FAA will notify the certificate holder in writing when it finds that the continuous analysis process described in paragraph (a) of this section does not contain adequate procedures and standards to meet the requirements of this section. The certificate holder must make any changes in the training program that are necessary to meet the requirements of this section.
(c) A certificate holder may petition the FAA to reconsider the notice to make a change in the continuous analysis process. The petition must be filed with the FAA certificate holding district office charged with the overall inspection of the certificate holder's operations within 30 days after the certificate holder receives the notice. Except in the case of an emergency requiring immediate action in the interest of safety, the filing of the petition stays the notice pending a decision by the FAA.
Training Category Requirements
Sec. 121.1451 Training category requirements: Standards used in aircraft dispatcher training.
(a) The certificate holder must include in the training categories the subjects, tasks, and standards set forth in the Aircraft Dispatcher QPS.
(b) The QPS requirements for aircraft dispatcher training and evaluation include all of the following:
(1) The subjects and areas of instruction listed in the Aircraft Dispatcher QPS for initial, combined certification and initial, recurrent, transition, differences, and requalification training.
(2) The Dispatch Resource Management (DRM) skills listed in the Aircraft Dispatcher QPS.
(3) The requirements for administering specific evaluations.
(4) The requirements and performance standards for each task and environment.
Sec. 121.1453 Training category requirements: Aircraft dispatcher initial, combined certification and initial, and transition training.
(a) Initial and transition training for aircraft dispatchers must include all of the following:
(1) Training and evaluation in the subjects listed in the Aircraft Dispatcher QPS.
(2) Successful completion of a proficiency test in accordance with the Aircraft Dispatcher QPS for each aircraft type and operation, and the particular variations within the aircraft type.
(b) Combined certification and initial training must include all of the following:
(1) Training and evaluation in the subjects listed in the Aircraft Dispatcher QPS.
(2) Successful completion of a practical test and proficiency test in accordance with the Aircraft Dispatcher QPS for each aircraft type and operation, and the particular variations within the aircraft type. The FAA or dispatch program designee must administer the practical test.
Sec. 121.1455 Training category requirements: Aircraft dispatcher recurrent training.
Recurrent training for aircraft dispatchers must include all of the following:
(a) Instruction in the subjects specified in the Aircraft Dispatcher QPS.
(b) An evaluation of the aircraft dispatcher's knowledge with respect to the aircraft type and operation involved.
(c) Successful completion of a proficiency check in accordance with the Aircraft Dispatcher QPS for each aircraft type and operation, and the particular variations within the aircraft type.
Sec. 121.1457 Training category requirements: Dispatcher instructor initial and recurrent training.
(a) Initial training. Initial training for a dispatcher instructor must consist of a 4-hour block of instruction that includes the following subjects:
(1) Aircraft dispatcher instructor duties, functions, and responsibilities.
(2) Appropriate provisions of the regulations of this chapter and the certificate holder's policies and procedures.
(3) Appropriate methods, procedures, and techniques for conducting aircraft dispatcher instruction.
(4) Evaluation of student performance, including recognition of the following:
(i) Improper and insufficient training; and
(ii) Personal characteristics of a student that could adversely affect safety.
(5) Corrective action in the case of unsatisfactory training progress.
(6) Approved methods, procedures, and limitations for performing the required normal, abnormal, and emergency procedures in the dispatch facility.
(7) Principles of the teaching-learning process.
(8) Teaching methods and procedures.
(9) Instructor-student relationship.
(b) Recurrent training. Recurrent training for a dispatcher instructor must consist of a 2-hour block of instruction every 12 months that includes the following:
(1) Subjects required in paragraph (a) of this section.
(2) Instructional and evaluation methods and techniques.
(3) Changes in aircraft dispatcher qualification curricula.
(4) Continuous analysis process review based on the factors addressed in Sec. 121.1441.
Sec. 121.1459 Training category requirements: Check dispatcher initial and recurrent training.
(a) Initial training. Initial training for a check dispatcher must consist of a 4-hour block of instruction that includes the following subjects:
(1) Check dispatcher duties, functions, and responsibilities.
(2) Appropriate provisions of the regulations of this chapter and the certificate holder's policies and procedures.
(3) Appropriate methods, procedures, and techniques for conducting the required tests and checks.
(4) Evaluation of student performance, including recognition of the following:
(i) Improper and insufficient training; and
(ii) Personal characteristics of a student that could adversely affect safety.
(5) Corrective action in the case of unsatisfactory evaluations.
(6) Approved methods, procedures, and limitations for performing the required normal, abnormal, and emergency procedures in the dispatch facility.
(b) Recurrent training. Recurrent training for a check dispatcher must consist of a 2-hour block of instruction every 12 months that includes the following:
(1) Subjects required in paragraph (a) of this section.
(2) Instructional and evaluation methods and techniques.
(3) Changes in aircraft dispatcher qualification curricula.
(4) Continuous analysis process review based on the factors addressed in Sec. 121.1441.
Other Training Requirements
Sec. 121.1471 Differences training and evaluation.
Each aircraft dispatcher training program must provide differences training if the Administrator finds that, due to differences between aircraft of the same type operated by the certificate holder, additional training is necessary to ensure that each aircraft dispatcher is adequately trained to perform the
assigned duties. The Administrator will determine the number of additional training hours and subjects necessary for the aircraft type and operation.
31. Add appendix Q of part 121 to read as follows:
