New Ground Service Agent with QX

The Roaming DXER

Well-Known Member
I just got hired on with Horizon at PDX as a Ground Service Agent. I have worked the ramp before and kind of know what is going on below the wing. I do heart good things about Horizon and its parent Alaska. What to expect and how are they as a company?


Well-Known Member
I really can't say as an employee, but I'm Gold 75K, and have 1.3 million miles in my FF account. I think the customer service is generally quite good, on average. Since Covid, I've notice the moral is lower, and the service standards a bit lacking. Less food in first, only beer and wine and no cocktails, ect. That safety commercial that was on during the super bowl is awful. I keep hearing that song in my head and it won't stop.