JaceTheAce
Well-Known Member
So today I spoke with M&H (the same lady I dealt with a few months back on another issue). Their tie vendor had an issue with the dye rubbing off on white shirts. They knew of this problem, along with thousands of other US Airways/Piedmont/PSA pilots and their tie vendor corrected the problem. The same lady said she'd send me two new replacement ties and two new uniform shirts. The ties arrived in the mail two months later but the shirts did not.
Fast forward 6 months later. Since the ties took two months to arrive, I waited patiently longer on the shirts and ended up forgetting about them. Today I called M&H and the same lady I spoke with 6 months ago wants me to ship back my dye-stained shirts with a $7.50 shipping allowance. She said they only pay $7.50 because she knows that we get a discount on FedEx shipping - IS SHE FRIGGIN SERIOUS?!?!?!?! So she's going to pay less for shipping because she knows we get our US Airways discount on shipping?! And she wants me to spend money on gas and take time out of my day to go ship it when it was M&H's mistake for selling poor quality products? Why couldn't she just send two new [horribly quality] shirts?
Now the seams on my pants are ripping, the belt loops are ripping, and the inner lining of my uniform jacket came apart.
So, recently I lost weight since I stopped eating airport food...went from a 32" to a 30"...and I needed new pants. I was NOT going to give one more dime to M&H (overpriced low-quality crap for $53 each pant) so I went to the mall and bought my own - looks like the same fabric, but much better quality for a lot less.
Anyone else having problems with M&H?
Fast forward 6 months later. Since the ties took two months to arrive, I waited patiently longer on the shirts and ended up forgetting about them. Today I called M&H and the same lady I spoke with 6 months ago wants me to ship back my dye-stained shirts with a $7.50 shipping allowance. She said they only pay $7.50 because she knows that we get a discount on FedEx shipping - IS SHE FRIGGIN SERIOUS?!?!?!?! So she's going to pay less for shipping because she knows we get our US Airways discount on shipping?! And she wants me to spend money on gas and take time out of my day to go ship it when it was M&H's mistake for selling poor quality products? Why couldn't she just send two new [horribly quality] shirts?
Now the seams on my pants are ripping, the belt loops are ripping, and the inner lining of my uniform jacket came apart.
So, recently I lost weight since I stopped eating airport food...went from a 32" to a 30"...and I needed new pants. I was NOT going to give one more dime to M&H (overpriced low-quality crap for $53 each pant) so I went to the mall and bought my own - looks like the same fabric, but much better quality for a lot less.
Anyone else having problems with M&H?