Kevin Smith is complaining about the airlines again

Semi-related question... back when I was doing time with JetBlue airport ops at SEA, the departure time was registered when the parking brake was lifted. If we were cutting it close, so long as the jetbridge/airstairs were pulled, the flight deck would usually do us a favor and take it off for us. Is that the case for all carriers? We only flew the A320 there, if that makes a difference.

The parking brake usually triggers the out time for airlines whose airplanes are equipped with ACARS. However, on some, it's triggered by wheel movement, I think. Smaller airlines which don't have ACARS verbally call their out time over the radio where it's recorded by a company operations person. These smaller airlines are usually always on time :)

In the USAirways Express system, one carrier needs a wheel speed of 5mph to trigger, one needs door closed, brake released, one need door closed beacon on and several have no ACARS so they use what ever time they want. Yesterday I heard one of the latter call for push back at the 5 minutes past the hour and state they were "on time". Ramp asked if by on time the meant 5 minute TO the hour and they said yes. Funny how that works.

Then I propose a published "Door Closing Time", in addition to the "Departure Time". I do get how the airlines are beating their employees over the head about ONTIME ONTIME ONTIME ONTIME ONTIME, so if it is absolutely imperative that the door be closed 10 minutes to departure time, then I think the airlines need to do a better job of getting it across to the pax that departure time isn't really the time that they can no longer board. Let's publish a "Door Closing Time", to help get the word out.

I agree that's a great idea. A lot of the gate information signs at Airtran gates say something like "Door closes 10 minutes prior to departure".
 
Apparently the Fat Man doesn't keep a grudge for too long, especially with VA being quick to fix their PR problems.

Twitter; said:
"Unlike Southworst, @VirginAtlantic seems to care: lovely, apologetic email, full refund for flight, free tix offer - all before I've landed. I appreciate the gesture/effort."
 
Just make the departure time 10 mins for passengers, dont confuse them. Provide you get to destination before arrival then all is good, right?

Mr. Duck, so you a Tweet with Mr. Smith? Didn't see that one coming....
 
Just make the departure time 10 mins for passengers, dont confuse them. Provide you get to destination before arrival then all is good, right?

Wrong. Because then 9 minutes before departure time, Mr. Bigshot in 4C is going to be dinging his FA call button demanding to know why the flight isn't leaving on time.

Mr. Duck, so you a Tweet with Mr. Smith? Didn't see that one coming....

I don't actually. I read it on another blog.
 
I (am supposed to) travel on the airlines once a week. I am 1 point away from my second roundtrip flight on SWA, since April. That's almost 32 flights, plus a couple others on different airlines.

I have spent hours, bored, tapping my foot, surfing the internets, listening to my ipod, watching the weirdos walk by at my gate. Guess what? I've never missed a flight.

If you aren't coming from a connecting flight, or work, or have the time Kevin Smith had, GO TO THE GATE EARLY!

"Life is tough, but it's tougher if you're stupid."
 
I (am supposed to) travel on the airlines once a week. I am 1 point away from my second roundtrip flight on SWA, since April. That's almost 32 flights, plus a couple others on different airlines.

I have spent hours, bored, tapping my foot, surfing the internets, listening to my ipod, watching the weirdos walk by at my gate. Guess what? I've never missed a flight.

If you aren't coming from a connecting flight, or work, or have the time Kevin Smith had, GO TO THE GATE EARLY!

"Life is tough, but it's tougher if you're stupid."

Agree. And SWA is awesome with the free roundtrips as you gain points, and even moving up to A-list status.
 
Agree. And SWA is awesome with the free roundtrips as you gain points, and even moving up to A-list status.

No joke. They recognize you and give you the credits you have earned. Not everyone in the company immediately recognizes me when I board, but I have to learn to let that slide......
 
The funniest people to watch are always the ones who miss a flight on their own accord. They literally either curl into the fetal position, bang on the windows as the plane pushes back waving at the crew thinking they'll stop, or throw their bags down and start swearing very loudly. In any case, 9 times out of 10, when someone comes up after closing time, you KNOW they're about to act like an ass. Good times.
 
I've flown a lot of celebs and they're generally among the first boarded. Hell, if Leo DiCaprio (with a major movie out) can be on time, Kevin Smith of Jersey Girl fame certainly can too.

When John Malkovich flies, he likes to get on first.

He also pays a "meet & assist" girl to wheel his roll-aboard down the jetbridge for him. Hehehe . . .
 
I've had a few celebs of note aboard. As far as I know, they were prompt, quiet, and didn't make a ruckus about anything. They were just going where they were going.
Seems like the folks causing problems have some other motive. Maybe the carrier they chose gave them the shaft... but maybe they're just starting things to start things.

Remember the gal ousted from the SWA flight for not being properly dressed? As I heard it from a SWA FA.. it wasn't the cut of her shirt or the shortness of her skirt that was the issue. It was that her skirt was THAT short and she wasn't wearing underwear.

This apparently was a trend, because the media boost it gave her got her a Playboy spread. She allegedly wasn't wearing underwear there either. Go figure.
 
It's pretty much standard for Delta (and NWA prior to that) to give you the "If you're not at the gate 10 minutes prior to departure your seat may be given away" speech at the gate. It's also in the fine print on the contract of carriage. It used to be on the back of tickets, and it probably still is if you use those arcane things. It's in the fine print on the website, though. Right where everyone just scrolls down and checks the "I agree" button without reading it.
 
You know, I generally like Kevin Smith movies, and many times I've enjoyed seeing him speak...but these last two times he's opened his pie hole to complain about his treatment as an airline passenger, I am just rapidly losing interest in anything he has to say at all.
 
Tell us some wacky celeb stories, Uncle Chasen!
Ok. I will share a few to reminisce now that my days as a gate agent are numbered.

There was once a celeb who missed a flight going to Sacramento. Not to Montana. Just thought I'd throw that out there. Anyway, flight was delayed about an hour, we page and page to try to get him/her/it/blonde/brunette on the flight. The flight was posted for 1701 or something. Our friend shows up to the gate at about 1730, they were on the way to the gate, heard the pages, and figured "Hey I'm so important they're holding the plane for me, I'm gonna visit duty free!". Well our friend walked all the way to the International Terminal just to find out Duty Free doesn't count Sacramento as an international city and would not sell this person anything(not to mention this person was under 18 in the first place). After throwing a tantrum which included a pterodactyl impression, I decided I would be nice and rebook this person on the next flight since it was wide open and leaving in just 45 minutes. This person then informed me that it is a 20 minute drive, as opposed to a 30 minute flight, from San Francisco to Sacramento. I did not know this. As such, this person decided it would be faster to have their escort rent a car and drive there rather than wait 45 minutes for a flight. After refunding the ticket which was worth a whole $13.43 IIRC, this person was on their way. I do not argue with these people, I simply say something like "Oh, its a 20 minute drive, would you like to rent a car?" and go from there. Flying and driving, I guess that way you get the best of both worlds.

I once had an awkward conversation with a LARGE celebrity who looked a little LOST. This man was traveling with his mother and grandmother and had a total of 6 boarding passes with him, which should have been my first hint. After a nice conversation, I ask him "You're pretty famous man, you don't ever fly first class?". He looked at me the same way a person with no arms would look at you if you asked them if they play baseball and said "I don't fit in the seats". It is then I noticed he was taking up 2 and a half chairs in the waiting area. After an awkward silence I went back to my duties. We had a miscount on that flight, the flight attendant looked at the paperwork which had 3 more people than I had in the count. She calls me back onto the airplane to explain why this is. I walk to the rear of the airplane and she explains the discrepancy. The ease dropping celebrity in the last row, before I can answer, coughs very loudly and deliberately and gives the flight attendant the same look I got from him upstairs. I didn't have to say a word and she accepted my headcount. I'm sure he had a great experience with the sensitive employees at our airline.

While most celebrities I meet act just like everyone around them, one stands out for demanding special attention. I met an airplane and a man who looked Stone Cold and may have possibly, at one point, lived in Austin stepped off. He was furious that in the 20 seconds between the plane getting chocked, me driving the jetway, and him getting up from seat 1A and taking 2 steps to get off the airplane, his gate checked bag wasn't waiting for him. He demanded I go down on the ramp and look for a carry-on sized black bag with rolling wheels and hand it to him because he is a celebrity and a First Class passenger and he will not wait in a cancer filled jetway. I told him to wait on the right hand side of the wall like everyone else. He again told me who he was. I again asked him to please settle down and wait for the bag. He told me his name again, with the F word thrown into it for emphasis. I told him my name was Hank Mardukas, and it was nice to meet him. He made it clear that he didn't care who I was, but loudly stated he always gets special treatment on American and will never fly my airline again. At this point, the wheelchair agent who was waiting in the jetway pointed at the big orange "wait on the opposite wall for bags" sign, and said "Man, it doesn't say to wait for bags UNLESS you're (a stone cold man who may be from Austin)". Everyone laughed, he seemed embarrassed, grabbed the first black bag to come up, turned out to be the wrong bag, the person who took his bag never told anyone so they must have liked his belongings better, we never found his bag. He threatened to sue the airline, we told him to have a nice day, he wrote a letter about me being a bad person along with every other person in a uniform he talked to, we all got a laugh out of it, I was flattered he remembered my name, the end.

That's about it with celebrity stories, I've met a lot of them, but most are just nice people and the encounters are uneventful.
 
You know, I generally like Kevin Smith movies, and many times I've enjoyed seeing him speak...but these last two times he's opened his pie hole to complain about his treatment as an airline passenger, I am just rapidly losing interest in anything he has to say at all.

Same here.

Chasen, with the dude from "Austin," pretty sure I woulda said something like "Look, I'm not going to give you special treatment just because you said so. And THAT'S the bottom line....."
 
Chasen, with the dude from "Austin," pretty sure I woulda said something like "Look, I'm not going to give you special treatment just because you said so. And THAT'S the bottom line....."
Yeah, on the way back up the jetway I came up with a million clever things I could have said. I probably should have just thrown his "I don't give a rats ass" catch phrase in his face since he wrote to the company anyway. Oh well.
 
So if some one says, "I'll give you a million dollars if you show up before 5pm or you will get nothing and like it." are you showing up at 5pm or before???? Same thing with a sporting event ticket. If tip off is at 7pm are you showing up at 7pm or maybe gonna get there early?
 
If WacoFan misses the Justin Beiber concert, they're not going to refund or rebook, he's just plain out of the $800 for front row tickets! :)
 
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