ZapBrannigan
If it ain’t a Boeing, I’m not going. No choice.
That's cool, but that's not how people purchase tickets.
Some of the "old tired brand" airlines which have made multiple billion dollar profits tried the hip product (Song!) and, at the end of the day, people want inexpensive, friendly, reliable transportation and anything else is icing on the cake.
I disagree again. The marketplace has had capacity stripped to such an extent that demand exceeds supply. Everybody's running 80+% load factors. Further, a substantial portion of those multi billion dollar profits come directly from the a la carte business models - and specifically bag fees.
If price were the only factor everyone would shop at Walmart or Dollar General. There is a segment of the population that shops there and they are wildly successful because of it. But even on this site there is a big contingent that says "I'm willing to spend more to shop at a company more closely aligned with my world view." For some that's Neiman Marcus or Whole Foods. For others who are cost conscious but still want a better experience it's Target and Publix.
Those are the JetBlue customers. You wouldn't catch them dead on Sprit or SW. If they're on DAL or AA they're complaining about it on Twitter 12 hours later. They want a hip, trendy "brand" that makes them feel good about spending their money.
Patton Oswalt did a whole routine about why people like JetBlue. I'm not makin this stuff up. ;-)