Interesting.....
- Thread starter Qgar
- Start date
Qgar
New Member
Guaranteed she'll use the, "I didn't know the sign was on, didn't hear the announcement and the nobody told me to sit down" excuse. I had a woman get up and come to the aft galley DURING initial climb AFTER a 40 minute delay on takeoff (with the seat belt sign OFF while waiting to deice) and cop a major attitude when I told her to sit down. She got extremely rude with me insisting that I had no clue on how to provide good "customer service" and that she saw the seat belt sign ON, but that "you guys NEVER turn it off."
Seriously...
Seriously...
Velocipede
New Member
Once the seat belt light is on, they're at their own risk. All the F/A can do is warn them and let them go about their business. If they get hurt, oh well....
ctab5060X
Well-Known Member
It was only McAllen to Houston... doesn't take that long to fly that.
E_Dawg
Moderator
Why not just leave the sign on the entire flight, all the time?
People get up anyways regardless, and with the sign on I'd guess you are more protected from being personally sued.
Obviously from a customer service standpoint it's crap, but so is our crap legal system... and leaving the sign on protects the income just a bit more. Otherwise it's taking a personal risk for someone else's benefit. Just curious. I'm mostly kidding and don't do it myself, but has anyone else thought about it??
People get up anyways regardless, and with the sign on I'd guess you are more protected from being personally sued.
Obviously from a customer service standpoint it's crap, but so is our crap legal system... and leaving the sign on protects the income just a bit more. Otherwise it's taking a personal risk for someone else's benefit. Just curious. I'm mostly kidding and don't do it myself, but has anyone else thought about it??
E_Dawg
Moderator
Oh I'm sure operators carry more than enough insurance to protect themselves...
Then again I'm sure anyone filing a lawsuit about it would try to name everyone even remotely involved, and their mothers.
Look at post accident lawsuits: pilots, their families, and their estates have all been named in suits. Again I do turn the sign off regularly, and I fly short flights at mid to low altitudes where unexpected bumps happen somewhat frequently. But it has crossed my mind.
Then again I'm sure anyone filing a lawsuit about it would try to name everyone even remotely involved, and their mothers.
Look at post accident lawsuits: pilots, their families, and their estates have all been named in suits. Again I do turn the sign off regularly, and I fly short flights at mid to low altitudes where unexpected bumps happen somewhat frequently. But it has crossed my mind.
Yes, absolutely. But it's the new legal fashion to go after the individual members of the crew in addition to the airline.
ctab5060X
Well-Known Member
mjg407
Well-Known Member
So who covers that.. the carriers insurance, personal or the Union?
Oh, forgot this old story from Skyway, I'll make it fast so I can go take care of some errands.
About to depart MSN for MKE back in the mid 1990's in the winter. A lady slips on the ice outside of the terminal and smacks her noggin on the ground.
I rush over, see if she's ok and ask if she thinks she'd like to have someone look at her before the flight, which she declines.
Board the flight, doing my little "Welcome aboard Skyway Airlines, yadda yadda yadda, strap in yo seatbelts" spiel and her eyes are rolling around in her head like a cartoon and the guy next to her mentions that she kept speaking in unintelligible gibberish a few moments earlier.
So I notify the captain, I call out for the paramedics to have her looked at. Dilated pupils, clammy skin the whole nine and the paramedics advise her that she needs to go to the emergency room NOW.
They cart her off and I get a call from the chief pilot thanking me for everything and that she had a massive concussion and massive amounts of subdural bleeding and according to his conversation, probably wouldn't have made it too much longer without medical attention.
A week later, I get a call from the chief pilot that I'm getting subpoenaed because she's now suing Midwest Express, Skyway Airlines, Dane County, the Captain AND ME PERSONALLY.
She wasn't hurt, fell on the ice because I failed to clear it, and I belligerently pulled her off the airplane and forced her to miss her daughter's wedding in Los Angeles.
Meanwhile, the gentleman that told me that she was speaking in gibberish and was concerned about her health was her husband... Who continued on to MKE and then to LAX when his wife got carted off to spend a week in the hospital.
People are weird. Glad I have lawyers on retainer by being with a union, man. It's a crazy world in the passenger hauling business. Gots to protect yo self.
About to depart MSN for MKE back in the mid 1990's in the winter. A lady slips on the ice outside of the terminal and smacks her noggin on the ground.
I rush over, see if she's ok and ask if she thinks she'd like to have someone look at her before the flight, which she declines.
Board the flight, doing my little "Welcome aboard Skyway Airlines, yadda yadda yadda, strap in yo seatbelts" spiel and her eyes are rolling around in her head like a cartoon and the guy next to her mentions that she kept speaking in unintelligible gibberish a few moments earlier.
So I notify the captain, I call out for the paramedics to have her looked at. Dilated pupils, clammy skin the whole nine and the paramedics advise her that she needs to go to the emergency room NOW.
They cart her off and I get a call from the chief pilot thanking me for everything and that she had a massive concussion and massive amounts of subdural bleeding and according to his conversation, probably wouldn't have made it too much longer without medical attention.
A week later, I get a call from the chief pilot that I'm getting subpoenaed because she's now suing Midwest Express, Skyway Airlines, Dane County, the Captain AND ME PERSONALLY.
She wasn't hurt, fell on the ice because I failed to clear it, and I belligerently pulled her off the airplane and forced her to miss her daughter's wedding in Los Angeles.
Meanwhile, the gentleman that told me that she was speaking in gibberish and was concerned about her health was her husband... Who continued on to MKE and then to LAX when his wife got carted off to spend a week in the hospital.
People are weird. Glad I have lawyers on retainer by being with a union, man. It's a crazy world in the passenger hauling business. Gots to protect yo self.
braunpilot
What day is it?
:yeahthat:
Lawsuit got dropped, by the way, in case you were wondering!
I thought you had errands to take care of....Now run along....
