teetee
New Member
I have been trying to reach someone in the medical clearance area to ask questions for the last week and a half. My husband has a PPL and they wanted some more information regarding information put on previous airmen forms (loss of consciousness from a horrible accident and some other stuff). At the PEPC he was told they mainly wanted info on the 2 other things not the loss of consciousness but then he was told in the letter they wanted loss of consciousness info. Medical records from his car accident are archived because it was 11 years ago. It is going to take 30 days to get the information, but this information needs to be into them in the next 20 days.
I have left messages regarding what to do about those medical records with no return call (surprise). Well today I called and it wasn't the receptionist that answered, it was someone in the office. I asked for the first person and was told she was out of the office, so I asked for the second contact name. The lady asked me to hold for a second and the next thing I knew I was talking to a live person, not an answering machine! I was in complete shock.
I guess the whole point of this is, don't give up. If you have the contact information and you need information, keep calling, keep trying. I have called more times than I care to count (at last 3 times a day). I have tried varying times, hoping to catch an off time and get through. The lady even told me that they were REALLY busy right now working with too many medical clearances. She asked me to remind her of our conversation on the fax cover sheet so that she would remember what was going on.
My biggest concern was medical records that were going to take 30 days to get. She told me to send in the rest of the information and they would probably be able to give medical clearance before even receiving the rest of the medical records, which would be in less than 30 days...YEAH!
I have left messages regarding what to do about those medical records with no return call (surprise). Well today I called and it wasn't the receptionist that answered, it was someone in the office. I asked for the first person and was told she was out of the office, so I asked for the second contact name. The lady asked me to hold for a second and the next thing I knew I was talking to a live person, not an answering machine! I was in complete shock.
I guess the whole point of this is, don't give up. If you have the contact information and you need information, keep calling, keep trying. I have called more times than I care to count (at last 3 times a day). I have tried varying times, hoping to catch an off time and get through. The lady even told me that they were REALLY busy right now working with too many medical clearances. She asked me to remind her of our conversation on the fax cover sheet so that she would remember what was going on.
My biggest concern was medical records that were going to take 30 days to get. She told me to send in the rest of the information and they would probably be able to give medical clearance before even receiving the rest of the medical records, which would be in less than 30 days...YEAH!