Here is the overview.. bold stuff I find interesting (since i'm in SLC) - this could affect doug in a few ways.
Matthew
(sorry little long)
The Right Airline for the New Era
Delta's Transformation Plan - Key Facts at a Glance
OVERVIEW: The Delta Solution
-- Transformation plan calls for targeting more than $5 billion in annual
cash savings by 2006 (compared to 2002) while simultaneously improving
the customer traveling experience
-- Delta is on track to achieve approximately $2.3 billion of the total
savings target by the end of 2004 - a result of the past 24 months of
Profit Improvement Initiatives (PII).
-- More than 51 percent of the company's network will be restructured by
January 31, 2005 to provide greater choice for customers
-- Improvements to product and services, network and fleet, operational
efficiencies and productivity immediately and over the next 36 months
-- Profit sharing, equity and incentives tied to performance planned in
the face of additional job losses, pay cuts and benefit reductions
Based on the four cornerstones of the Delta Solution - the four ACES
details include:
ACHIEVING VIABILITY
-- Delivering more than $5 billion in additional cash savings by 2006
(compared to 2002)
-- On track to deliver $2.3 billion in savings by the end of this year
(2004) through PII launched in 2002
-- Together with the key initiatives announced today, the requested
$1 billion in pilot savings, a significant expansion of PII, and
contributions from other stakeholders such as lessors, lenders, and
vendors, are intended to deliver the additional savings needed.
CUSTOMER-FOCUSED CULTURE
SIMPLICITY - easier to understand, simpler to use
-- SimpliFares in Cincinnati
-- Making SkyMiles loyalty program easier to understand and awards
simpler to redeem
-- Increase by 15 the cities with kiosk check-in. (81 cities currently
have kiosk check in)
-- Expanding delta.com functionality to include fare search, refund and
reissue transactions. Delta's goal is to migrate 50 percent of its
customer transactions to delta.com by the end of 2005.
COMFORT AND STYLE - inviting cabin interiors with updated and upgraded
features
-- Improving cabin features - leather seats, more comfort, better
lighting
-- First prototype on MD-88 to be flying by mid-September; improvements
to be phased in over next 18 months
-- Continuing two classes of service
FLEXIBILITY - network and fleet customized to the customer with more
flights, better schedules
-- Redesigning Delta's primary hub in Atlanta to add more flights than
any airline has ever flown from any one city while at the same time
reducing congestion
-- Growing Cincinnati and Salt Lake by re-deploying aircraft currently used at Dallas/Ft. Worth
-- Dehubbing Dallas/Fort Worth to retain and build strong competitive service in Atlanta, Cincinnati and Salt Lake City
-- Adding 31 new nonstop flights and 19 additional destinations from key
focus cities
-- Growing Song by initially adding 12 aircraft to its current fleet of
36, beginning late Spring 2005
-- Reducing fleet complexity by retiring a minimum of four fleet types in
EXCEL AT OPERATIONAL PERFORMANCE
-- Unbanking Atlanta hub to increase capacity and reduce congestion
* Adding 81 flights daily and seven new destinations while
decreasing hourly departures and arrivals by approximately 20 per
hour
* A constant flow of arrivals and departures, while reducing
congestion, because of efficiencies built into the system
* Eliminating the peaks and valleys in arrivals and departures and
decreasing the time it takes to turn an aircraft
-- Keeping flight crews together during the day to help the airline and
its crews be more efficient
SUSTAIN PROFITABLE GROWTH
-- Increasing international service: Delta intends to file for new
U.S. - China service
-- Delta will:
* Strengthen secondary hubs
* Build further presence in focus cities
* Improve West Coast through partnerships
* Expand Florida service
* Grow New York/JFK
* Defend Boston
Profit sharing planned in the face of additional job losses, pay cuts and
benefit reductions
-- Reduction of between 6,000 and 7,000 jobs over 18 months -- 15 percent reduction in administrative overhead, including management
reductions, to be announced by the end of September, on top of 41
percent cut in administrative/management costs since 2002 (inclusive
of personnel reduction savings)
-- Reductions to compensation throughout the company to be announced at
the end of September and implemented at a later date
-- Increased employee contribution to health care costs
-- Employee Reward Program
* Includes a combination of equity, profit sharing and incentive
payouts tied to company performance
NETWORK SPECIFICS
ATL Schedule Total Number of Mainline Delta Seats per
Flights Nonstop Flights Connection Departure
Destinations Flights (DL &DCI)
Current* 970 186 625 345 126
Feb. 2005 1,051 193 688 363 126
DFW Schedule Total Number of Mainline Delta Seats per
Flights Nonstop Flights Connection Departure
Destinations Flights (DL &DCI)
Current* 254 69 52 202 72
Feb. 2005 21 3 21 0 156
CVG Schedule Total Number of Mainline Delta Seats per
Flights Nonstop Flights Connection Departure
Destinations Flights (DL &DCI)
Current* 590 135 155 435 73
Feb. 2005 619 138 156 463 76
SLC Schedule Total Number of Mainline Delta Seats per
Flights Nonstop Flights Connection Departure
Destinations Flights (DL &DCI)
Current* 318 67 92 226 79
Feb. 2005 376 80 113 263 81
*Current = September 2004 schedule