Commuting as a Dispatcher

Commuting sucks. People outside of aviation will look at you like you are crazy. No other industry can people live in California and work all your days in New York. Most people live where they are employed. Even most road warrior business travelers are officially employed where they live. Only airline people really live so far away from where they work.

I know of some commuters that fly to and from work every single work day. That takes a commute like DCA-LGA where you have a lot of flights on a short leg. GRK-DFW sees a number of daily commuters at AA/AE.

Riding the cockpit jumpseat is a frequent commuter occurrence. It is awesome the first time you jumpseat but quickly gets old. The jumpseats even on many large aircraft are cramped and you feel (and are) in the pilots way. They bump into you when doing their checklists, grabbing the phone to talk to the FA, and several other times. It is cramped and there isnt a way to change it really for most of the flight. Jumpseats on EMB145 and CRJ2 or smaller get easily weight and balance restricted. A passenger farts and the excess gas makes the CRJ200 overweight and out of CG limits.

Many pilots have ZERO clue dispatchers can jumpseat. Run into the wrong crew that wont read their manual, doesnt understand the manual and you can get left behind by a crew.

Your jumpseat priority at your own airline is behind pilots and then company seniority usually. Some places do first come first served but most do seniority for the jumpseat for online jumpseating. Pilots will bump you online and offline. Though most companies are first come, first served for offline jumpseaters. Some captains might take offense to a dispatcher trying to bump an ALPA pilot and take him over you regardless of seniority or first come, first served.

Getting a seat in the back anywhere is tough. Flight loads are very high. Even when non-reving for leisure travel, I find myself on the jumpseat since loads are high. When weather is bad or there is a maintenance or ATC isue, flights get delayed or cancel and passengers get re-booked on other flights. A flight that looks wide open is always a prime candidate for re-booked passengers. Other airlines will protect passengers on competitors in case of weather, mechanicals so its not just the airline you are on you need to concern yourself with. You might want to go to Atlanta but the American flight to Miami had a maintenance issue so American sent its passengers to the Delta flight to Atlanta.

Other airline workers get very jealous at dispatchers. We dont have uniforms and many of them dont know we can jumpseat. Some gate agents will think you cant jumpseat. Other workers will get very upset when they have been waiting days for a flight and you show up 45 mins before departure and get on the flight. They expect a pilot can jumpseat but it comes as an unpleasant surprise when they find out dispatch can too.

You will lose most of your social life and be always on the road commuting. Dispatch normal schedule is 4 on 3 off. But you commute normally on day 1 and 3 of your days off so you really have 1 full day at home. You will feel married to aviation and your job. If you pick up OT, you will have fewer days off. If you trade shifts, you will need to pay them back at a later date so less time for commuting then. You will rarely see your friends outside of work. They wont understand the lifestyle and you wont be available for most of their events.

You will miss even more birthdays, Christmas, and events then as a live in base dispatcher. Even if a dispatcher has to work those days, they can still be at home those days if they dont commute. If you commute, you wont see any of your family and friends on holidays.

I wouldnt do the commuting thing again. Crashpads suck for the most part. You usually share a bathroom and all the living areas with half dozen or more people. Even at the best crashpad, you run into issues with personalities clashing. Crashpads arent even that nice for pilots but suck for dispatchers.

If you live in base, if gives you flexibility. Your whole life isnt taken up by time in airports and looking at all the backup options. You dont worry about weather effecting hubs and your destination on your days off. It makes your life a lot less work and more time to do other things.
 
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Tone is a touch harsh, but he is speaking the truth. Won't ever commute again.
 
I still remember a OAL pilot piercing my soul with the most demonic stare ever when I bumped him from a jumpseat out of LAS. Gives me shivers! =D
 
Riding the cockpit jumpseat is a frequent commuter occurrence. It is awesome the first time you jumpseat but quickly gets old. The jumpseats even on many large aircraft are cramped and you feel (and are) in the pilots way. They bump into you when doing their checklists, grabbing the phone to talk to the FA, and several other times.

My solution for jumping on my airline? I become "Keeper of the QRH." I have long legs and Im usually in a skirt...where the QRH and other items are stored, they scrape my legs and threaten my stockings so the QRH, whizwheel, and WX packet ride in my lap duing the flight. Still accessible but also not laddering my stockings either! You come up with creative ways to do you best to stay out of the way.

[QOUTE]Many pilots have ZERO clue dispatchers can jumpseat. Run into the wrong crew that wont read their manual, doesnt understand the manual and you can get left behind by a crew.
[/QUOTE] In 2 and half years, really havent had to deal with this, except for a short time trying to jump on Southwest...a few people had gotten in trouble for violating the OAL Jumpseat Agreement by allowing OAL jumpseaters to sit in the cockpit when there were open seats in the cabin. This led to a memo being sent out ...that was misinterpreted across the board by agents and pilots.... that OAL dispatchers could not ride the flight deck jumpseat. After many dispatchers were left behind (Prompting some companies to threaten to terminate their reciprocal agreements if they didnt fix it) A new memo was issued, clarifying that, YES dispatchers COULD ride in the flight deck IF there are no other open seats in the cabin. This was a rare occurence. Most pilots do their best to get as many people on as possible....they dont want to leave a jumpseater behind.

Your jumpseat priority at your own airline is behind pilots and then company seniority usually. Some places do first come first served but most do seniority for the jumpseat for online jumpseating. Pilots will bump you online and offline. Though most companies are first come, first served for offline jumpseaters. Some captains might take offense to a dispatcher trying to bump an ALPA pilot and take him over you regardless of seniority or first come, first served
Its been in my experience that crews will take care of their own first, be them pilots, dispatchers, etc. Ive been taken on company jumpseat over OAL pilots many times. I do my best to take a FA jumpseat when there is an offline pilot trying to get on, including mainline, but there have been instances where our 1 auxillary FA jump is deferred, or there is an IOE student. Or, on the planes with 2 extra jumps, I ran into situations where a couple of FA's were trying to get on or one seat was deferred and there was an IOE student. It even states in our FOM: Company pilots, company DX, Mainline Pilots, Mainline DX, everyone else.

Other airline workers get very jealous at dispatchers. We dont have uniforms and many of them dont know we can jumpseat. Some gate agents will think you cant jumpseat. Other workers will get very upset when they have been waiting days for a flight and you show up 45 mins before departure and get on the flight. They expect a pilot can jumpseat but it comes as an unpleasant surprise when they find out dispatch can too.

Try being a chick. ME: "Hi, Id like to list for the cockpit jumpseat." Agent: *Agent looks at me.* "But FLIGHT ATTENDANTS can sit int he flight deck!* Hands me a FA jumpseat form.* ME: um....ma'am, I cant sit in the flight attendant Jump for XYZ airline. Im not a flight attendant. Im a dispatcher. " Agent: "Whats that?" Me: *sigh* "Im in CASS if you'd like to check it. *Agent runs my cass approval, gets the information, hands me a.......Flight Attendant Jumpseat Pass.* I even started dressing in black slacks and a white blouse for awhile to see if I could throw them off....nope....they still think Im a FA.

.
Dispatch normal schedule is 4 on 3 off. But you commute normally on day 1 and 3 of your days off so you really have 1 full day at home.
Not true. Bid a schedule thats commutable and you can fly out after your last shift and fly in before your fist shift. I have most of thursday, all of friday, all of saturday, and most of sunday at home by bidding the night shift.
You will miss even more birthdays, Christmas, and events then as a live in base dispatcher. Even if a dispatcher has to work those days, they can still be at home those days if they dont commute. If you commute, you wont see any of your family and friends on holidays.
Also not true. I purposely bid a shift no one wants, in ensures I get the days off that I want. I look ahead when we bid and see what day of he week holidays and birthdays fall on and I bid accordingly. I was home for chrstmas AND new years last year with only one year of seniority. It IS possible.


I wouldnt do the commuting thing again. Crashpads suck for the most part. You usually share a bathroom and all the living areas with half dozen or more people. Even at the best crashpad, you run into issues with personalities clashing. Crashpads arent even that nice for pilots but suck for dispatchers.
The solution to this is DONT LIVE IN A CRASHPAD. I rent a room in a house with one of our line MX supervisors. $300 per month, utilities included, my own bathroom, and driveway parking.


In order for commuting to work, you have to be creative and you have to keep a positive attitude....the second you start getting angry or resentful, your commute will suffer. I have a family, I have pets, I have hobbies, and I have friends. No, Id ont have a "traditional" lifestyle....but Ive figured out how to separate my two lives and live my "home life" in a way that I can fit my life into 3 or 4 days at a time.
 
Schedules are a function of your seniority. You can bid a commutable shift but if you are junior you wont ever see it because there is likely someone else senior to you that commutes and has a commutable shift. Also, what shifts are popular shifts often. What happens if someone senior to you bids your commutable schedule? That means for the entire bid period you are stuck on a bad commuter schedule. In any case, you cant plan on this until AFTER you have the job. If you are a newly licensed dispatcher you dont have a lot of choice where you work.

If you are unable to bid a commutable line, you will lose 1 or 2 days of your 3 days off to commuting.

If you bid a line no one else wants, its hard to ever trade days. If you need extra days off for something, its very hard to find someone will to work with you. There is a reason nobody wants them. Graveyard lines are popular with commuters but it constantly throws off your sleep schedule. You need to adjust to the work schedule on your work days and then to normal people's schedule on your off days. The transition between the two is very hard without commuting. Even harder when you commute and your sleep time is taken up with a flight to work.

Also, traveling in on first and last work day varies based on where you live. Like I said you can do it on shorter legs. Try anything other than shorter legs and you run into schedule limitations. Even on shorter legs, it only helps if it is online on your own metal. Try commuting on ATL-MSP working for Pinnacle or BNA-DFW working for Southwest/American Eagle and trying to get on mainline partner or OAL nonstops. Those are commuter nightmare routes. Full flights and tons of commuters. If your route doesnt have a lot of commuters and its on your own metal you are golden.

If commuting doesnt effect missing birthdays and family events then why am I picking up a shift from a commuter that is desperately trying to give away his shifts and pay people extra under the table so he can attend family events? If he lived in base he would be able to work and attend these events. I commuted for a year and a half and I missed out on a lot of stuff. You feel like a stranger wherever you are. Even if you arent in a crashpad, you are renting a place you dont call home and need to finance two places in two different cities. As a dispatcher, you likely need a car in both home and at work "home".

Most pilots I speak to hate commuting. The only reason most pilots commute is because airlines change bases so often. If airlines didnt change bases the number of pilot commuters would be a fraction of what it is now. Commuting is very stressful. You never know when someone senior to you or higher on the priority list will come and bump you until the doors are closed and you have pushed from the gate. Pilots can almost show up out of nowhere. Even other pilots can be amazed by how some pilots can turn up trying to jumpseat at the last second. If that happens, you need to fall back on your back up plans. This normally involves going through a hub airport and making a connection. I did a two legged commute for year. It doubles the commuting time.

Ive had pilots take delays on full flights while they spoke with their Chief Pilot to verify if OAL dispatchers could ride and another that said they didnt have time to. Pilots are often surprised to see a dispatcher ask for a ride because there are so few of us and we rarely try to jumpseat compared to pilots.
 
Flagship - I think we all get that you don't like commuting. I wouldn't want to do it myself. However, Krystal doesn't have much choice in commuting if she wants to continue in this profession, and she has made it work for her. I don't see the point of continuing to tell her it sucks when for her, it seems quite tolerable.

For what it's worth, I work with one guy who has commuted for over ten years - and he has only been a dispatcher for the last five years or so. He makes it work also. So yeah, it definitely might not be the ideal lifestyle, but for some people it appears to be the best lifestyle choice for them and their families.

The initial question on this thread was about going home once or twice a month to visit family and friends, and that is quite possible to do on a normal dispatcher schedule - in fact, I used to do so myself when I worked at a regional.
 
I think it all depends on the distance you're covering. If you could feasibly - even if it is a good distance - drive between home and work instead of flying then the whole thing would be no big deal because you have a reasonable, if undersirable, backup.

I, on the other hand used to commute weekly between Bellingham, WA - a small town in the northwesternmost point of the contiguous 48 states - and Memphis and then after a little while to Minneapolis. Commuting to Memphis was hell: I would lose a full 24 hour period getting back to work and often took 4 flights to make it, typically having to go through totally different cities every week (I once got up and 3:30 am and did BLI-SEA-LAS-ATL-MEM on the last flight of the night and got in at midnight for a 3am shift start time, THAT was crappy). But if you're going between decent sized airports with lots of flight options it is no big deal. Once I started commuting to MSP things were fine because I knew one way or another that I would make it in just two flights. Sure, it was stressful somedays, like when I jumpseated into SEA to find the Delta 757-300 I was banking on was overbooked and had 78 non-revs listed with the jumpseat full and both Suncountry and Alaska's flights looked the same. But hell, not only did I make it to MSP on time for work but I even got first class from GEG-MSP. Not bad.

Point is that commuting is what you make of it. Is it going to be stressful? Yes, because as dispatchers we don't have a commuter clause (for fun, tell a pilot this while you're sitting in his jumpseat and watch the look of "WTF?" crawl across his face when you explain your two time zone commute to him). Are you going to have a messed up sleep schedule? Yes. But if it is worth it to you to live at home then there is no substitute, because it gives you that ability. I will say though if you're looking to commute across a significant distance make sure you know what you're getting into, because it can suck especially if you're going between cities that don't have direct flights or at least don't have many.

Good luck
 
manniax said:
It's an FAR - you can't be scheduled as a dispatcher to work more than 10 hours. Now, you can end up working more than 10 hours due to unforseen events (flights running late, etc.) but you can't be scheduled to do so. So, by working a double you would be "scheduling" yourself to work over 10 hours straight - thus the FAR violation. Here is a link to the FAR that addresses this:

http://www.risingup.com/fars/info/part121-465-FAR.shtml

Of course this does not apply to supplemental operations...
 
Of course this does not apply to supplemental operations...

That's true, but licensed dispatchers aren't required for supplemental operations either, at least for now. However, most supplemental operations I've heard about tend to have 12 hour shifts, and I've never heard of anyone working a "double" when your shift is that long.
 
manniax said:
That's true, but licensed dispatchers aren't required for supplemental operations either, at least for now. However, most supplemental operations I've heard about tend to have 12 hour shifts, and I've never heard of anyone working a "double" when your shift is that long.

Can't imagine working a double. At RIA, we worked four 10's, all licensed dx'ers. At my new gig we may be working four 12's on, four off. Hoping for 10's tho... My only point was that the FAR's you were speaking of don't apply to supplemental ops. :-)
 
Can't imagine working a double. At RIA, we worked four 10's, all licensed dx'ers. At my new gig we may be working four 12's on, four off. Hoping for 10's tho... My only point was that the FAR's you were speaking of don't apply to supplemental ops. :)

Yeah, I know most supplemental ops do hire only licensed people. And it soon may be required that they do. I don't know if the scheduling/rest requirements will also apply then or not.
 
manniax said:
Yeah, I know most supplemental ops do hire only licensed people. And it soon may be required that they do. I don't know if the scheduling/rest requirements will also apply then or not.

Oh yeah, I had heard this too. I think it's a good thing.
 
It's an FAR - you can't be scheduled as a dispatcher to work more than 10 hours. Now, you can end up working more than 10 hours due to unforseen events (flights running late, etc.) but you can't be scheduled to do so. So, by working a double you would be "scheduling" yourself to work over 10 hours straight - thus the FAR violation. Here is a link to the FAR that addresses this:

http://www.risingup.com/fars/info/part121-465-FAR.shtml

This is where I will never understand the FAA they will let supplementals run without licensed dispatchers and put duty restrictions on 121 dispatchers and mechanics be it 121 or whatever have no duty restrictions and mechanics lets face it are number 2 behind pilot error in fatal airplane crashes. I know myself I have worked on a road trip hanging an engine on a wing after being on duty 20 hrs and my eyes were bleeding. But they think a dispatcher working more than 10 hrs is a safety issue...Jeez again why I have no respect for that agency
 
As a dedicated commuting dispatcher, I will weigh in.

I have two children from my first marriage. It was a very amical divorce, and my ex and I share joint physical/joint legal custody with neither of us paying child support. The downside to this kind of arrangement, is that neither of us can just pick up and move...no matter what the reason. In order for me to move for my job, it would entail suing my ex husband, with whom I still have a very stable, civil, and friendly relationship, for full custody of our children. Its something I wont put him through and I certainly wont put our children through. So moving is not an option. Unfortunately, I am very limited in my options in my home town so commuting is the only viable way to build my career.

I started the whole commuting dog and pony show when I was still a flight attendant. I honed my skills back in the days before I was able to take a cockpit jumpseat on just about every domestic carrier, so I had the chops when I started commuting for DX. My first DX job was a 9E in MEM. Unfortunately, there are VERY few options between STL-MEM, unless you want to go through one (or more!) other cities. My solution? I drove. 300 miles down there, 300 miles back, 5 hours, give or take a chicken truck, and I did it every week for a year. My poor car cowered in terror...as did my paycheck as the gas prices creeped up.

My job now allows for a MUCH flexible commute. My company alone operates 3 flights per day, with two extra FA jumps in addition to the flight deck jump. I also have direct options on Southwest. And if I can get to MDW, we operate a flight almost every hour from there. Much easier, much less stressful, and much less abusive on the pocketbook.

Ive gotten VERY creative with my commutes...but, like I said, I learned to commute at a time when there were zero jumpseating options for me.

I can offer this advice:
* Before accepting a job, find out what your flight benefits are, either through non-rev and/or jumpseating. Do some research to determine who your company has reciprocal agreements with. Find out what your most direct options are, either on your own airline or by jumping on another airline.

* Find out what kind of shifts your company runs by talking to other DXers for the company, if you can. The shift you bid, will ultimately determine the commutability. I purposely bid a graveyard shift because, for me, its the most commutable. I dont report until 6 pm...giving me all day to get in. And I release at 4 am, leaving me free to jump on the very first flight available home. I also have the advantage that no one likes the graveyard shift so I usually get the days off that I want.

* I DO NOT reccommend trying to stay in a typical crew crash pad. First of all, many will often double, or even triple the rent because "you're there so much." (I ran into this problem when I first started looking) Second, you ARE there, alot more than a pilot will be. You dont want people coming and going at all times of the day and night when you are on a regular schedule. It WILL drive you bat-feces crazy. If you are a female, you WILL find that your only option is FA crash pads. No offense to FA's, but you DO NOT want to deal with the drama and cattiness of an FA crashpad (I have LOTS of experience) And unfortunately, Pilot pads, which tend to be more laid back and mellow, are generally "dudes only."
You're best bet is to find someone in your company who needs extra cash and has a room they arent using. They are out there. I pay $300 per month, utilities included, for a lovely room in a nice house, my own bathroom, driveway parking, and its just me and my roommate...a divorcee who didnt mind an extra $300 per month to pay bills. We also both work the night shift so we understand the need for quiet during the day. I DO NOT reccommend renting a room from someone non-aviation...the times Ive done this, it NEVER ended well.
* You WILL need your own car. Even if its just a beater that looks like a homeless person has been living in it. Unlike our crew brethren, we are back at our pad every night. We need real groceries, we need toilet paper, light bulbs, stockings, socks, advil, wine, hair dye, laundry detergent, hair cuts, razors, shampoo, soap, toothbrushes, food for the office potluck, etc ALOT more often than someone who might only spend 4 nights here a month. Trust me...my car broke down for a month and the bus didnt start running for 4 hours AFTER my shift ended.... it gets old REALLY fast.

*If you have a family, you need a VERY good support system at home. A spouse that is patient, flexivle, and understanding, arrangements for childcare, etc. If you have children, you'll need to be prepared for the "Absentee Parent Syndrome."....If you have been going for a year solid: Airport-work-crashpad-work-crashpad-work-crashpad-work-airport-home; and you decide to take a weekend to do something that doesnt involve your children, be prepared for hard criticism. "Dont you WANT to spend time with your kids? What a bad parent you are for wanting to do something without your kids when you're gone SOOOOOO much!" It sucks. I have a slight advantage in that my ex and I already had a custody arrangement that was basically week-on/week-off to begin with. I have to keep constant communication... if I need an extra day to pick up overtime, I run it by him first and he keeps the kids an extra day. I, in turn, will trade days or use vacation time if he needs an extra day or particular night off.... but I still catch alot of grief, if I want to put the kids to bed on a friday night and leave them with a sitter so I can go out.

* Find out if your company offers any kind of "commuter clause."....a policy that will cover your butt if you arent able to make it in, as long as certain conditions are met. Some offer it for dispatchers....others do not.

Commuting as a dispatcher can and DOES work but you need lots of support and you HAVE to be vigilant. If the TAF is calling for bad WX, you MUST have a plan B in place before you get to the airport. You have have to keep on top things such as runway constructions, atc programs, wx, etc.(This whole sequester nightmare was a good example) and be prepared to have to drop everything and leave on an earlier flight than you anticipated.

Feel free to PM me, if you want to chat.

Good luck.

Krystal, you are a saint for being a mother and commuting! You seem to have a great grasp on it though. And I can't believe you commuted by driving 300 miles each way at one point!
 
So for example, if you get a job say at Skywest, who operates for United, Delta, US Airways, American, and Alaska, could you fly on any flight, even the actual United, Delta etc etc. flight not the regional tiny connection plane version that Skywest flys?

So if I say worked at Skywest in Utah, but commuted from CAK or CLE in Ohio, I could get back and forth on any airline that Skywest services, even the big actual United, Delta etc. flights?
 
Well, you could actually Jumpseat on any airline with a reciprocal Jumpseat agreement! It's pretty great, but as I understand SkyWest has actual flight benefits on every airline which is a little different from CASS jumpseating privlages (which you'll also have). Just expect to fly a pretty low standby priority especially on United and Delta (not to sure about American).
 
And getting in and out of SGU is dang near impossible. You're looking at commuting out of LAS which isn't the easiest either.
 
So if I say worked at Skywest in Utah, but commuted from CAK or CLE in Ohio, I could get back and forth on any airline that Skywest services, even the big actual United, Delta etc. flights?

Yes, and as an OO dispatcher you could fly on any airline within the US by way of jumpseating, not just the ones OO flies for. From talking to folks who have lived and worked in St. George I would anticipate needing to drive to LAS to get home more often than not though on account of all the other OO folks trying to non-rev out SGU.
 
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