ok so here it is....
I had 2 days off and now I'm getting ready to go back to work the next afternoon. Since crewtrac is not working properly I call scheduling to confirm my showtime for 4:25pm the next day. They confirm this and so far it seems like I'm going to work at 4:25 pm the next day (my normal scheduled day). Since I have a late show I decide to stay up a bit that night and spend some time talking to my girlfriend. I sleep around 1:00 am. Dazed and confused I wake up around 4:30 am to the sound of a knocking on my room door. My father (understandably angry) hands me the house phone and says, "deal with this". Now lets take a moment to see what's going on here. My cell phone is by my bedside, it hasn't rang. My cell phone is my primary contact number with the company, my house phone is my emergency contact number. I have never been called at my house phone before.
So I'm still half asleep and have no idea what is going on, I pickup the phone and suddenly I hear the rude voice of a crew scheduler.
"Is this First Officer ****? I'm calling you to notify you that we switched your afternoon trip to the morning round trip, you now show at 6:00 AM."
My response is , "What????? You must be crazy. It's 4:30 am." The voice on the other end states that someone called in sick at 1am, so they need me to cover the trip. I tell him there is no way I am going to make it there by 6:00AM, you notified me way too late. He then tells me "Well I could have called you at 5:00Am but I decided to call you at 4:30 to give you the extra 30 minutes." (gee thanks!) I then asked if he called my cell phone, to which the response was, "I figured you would be at home so I called your house number." I told him, "so you ignored the fact that my cell is my primary contact number and called my home at 4:30 am and woke everyone up?". He then says that if I don't make it for the 6:00 showtime then I will get a missed trip! II tell him there's no way I'll make it there by 6. He then says I have to speak to the Chief Pilot and it's going to be a missed trip, to which I say , "okay sure transfer me to him, and give me your full name and employee number". So I leave a message with the CP.
Then my cell phone rings an hour later. I figure maybe it's the CP so I answer. A different scheduler now calls me and asks me if I'm going to be at the airport by 6:00 AM. I notify her that I am sleeping and will not make it there by 6:00AM. She then tells me that "it will probably be a missed trip then" She tells me that I've had plenty of rest because I've had the last 2 days off and how come I cant show up. I tell her "look, life takes planning, I don't just magically show up to work on time everyday. I plan my life accordingly" "I've had 3 hours of sleep up until now, there is no way I am going to operate an aircraft on 3 hours of sleep. That's not safe and it's not legal." She then used the ''missed trip'' threat again. I tell her I'm not on reserve. To which she answers "It's still a duty day". I say, "My duty day starts at 4:25 pm". She then says "you were advised at 1:00Am of the schedule change". I say , "1:00Am??? No, I wasn't notified until 4:30 am" To which she has no response. She then said , "Okay well I'm going to transfer you to the Chief Pilot then, It will probably be a missed trip" I said , "sure, can I have your name and employee number".
Keep in mind this woke up my entire household at 4:30 am. This was not a reserve day for me, just a normal day.
I go back to sleep, wake up later and check my voicemail. Message states that my showtime is now back to 4:25 pm.
I have left 2 messages with the CP. Have not heard back from him. I'd like an apology from both of these schedulers for threatening me with a missed trip, lying to me, and for calling my house at 4:30am without calling my cell phone first.
I go back to sleep. I promptly removed any reference to any phone number other than my cell phone with the company. They were trying to get me to work a morning show instead of the afternoon because whoever was supposed to called in sick. When I showed up later that evening I discovered who they victimized. I felt sorry for him, he actually answered...
