Okay, here's my take (bitterness that they picked MDW instead of us not withstanding....). The couple that missed the China Airlines flight, SWA SHOULD have called China to let them know. Every counter position has a list of phone numbers for the other airlines. No reason they couldn't have at least tried. Then if China decided not to hold the plane, not much else that could be done. The guy that had an odor problem, I've seen that before, but if the cameras weren't there, I think the situation would have been handled differently. Angry Drunk from-the-STREETS deserved to be kicked out. The kid was NOT two years old, and that's exactly why the parents didn't have proof of age. Wouldn't be surprised if they gave them the wrong hospital on purpose, too. Angry lady that wanted to take her whole clan through security to meet her 13 year old daughter, they SHOULD have explained that those are FAA rules, not SWA rules. Would have made us look less like angry rule makers. I felt really bad for the dude that had to buy two seats and sit through the weather delay. The whole two seat thing has been policy forever (and exists at other airlines as well), but they just started cracking down on it like last summer. I had to laugh when I saw he was getting on flight 106. I have to unload that flight when it gets to Orlando since it goes MDW-BNA-MCO. It's always a 737-500 (which is why it was oversold, 15 fewer seats than normal), parks at gate 104 overnight, then goes to JAN in the morning.
Oh a lighter note, I got to see my first airport "take down" a couple of weeks ago. Drunk guy was b*tching up a storm in the jetway, cops were called, captain got in the guys face and said something about the guy, his girlfriend, and the two trying to join the mile high club in flight (to which the guy resonded "Well, that's irrellevent."). Turns out the guy was intoxicated beyond belief, the girl was a 16 year old under house arrest (she cut off her ankle bracelet and the cops had to call her probation officer), the guy resisted arrest, and the cops hauled him down the jetway, onto the ramp, and into the car in a hammer lock. All in all, a pretty interesting hour.....