A call from the Chief Pilot's office

To be honest, I've never understood the whole on time departure thing. To me, it's about what time you get people to their destination. Often times (like today out of Columbus, OH) we push almost 10 minutes early and end up getting to the gate over 10 minutes late. Other times we push late and usually show up on time or even early at times. It just seems like such an arbitrary and ultimately harmful thing to focus on. To be honest, the whole extreme bean-counting going on throughout the entire American system is frustrating to the max.

It's not just AA. UAL is harping on-time performance, which should be the least of their worries right now. On-time is nice, not overselling by 6 is better.
 
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