Swayne coming to a 121 near you

There have been times we've been ready to board but the pax from the last flight still haven't gotten all their bags yet. I suppose a lot the issue can be blamed on not hiring enough rampers and underpaying them like was discussed in this thread VIDEO: American Airline Employee Calls Passenger 'Killer' After Discovering He's A Cop .

When the CRJ-700 started replacing MD-80 flying out of ORD, we’d fly into stations (EWR, PHL, ATL, MSY, IAH, SLC) where the rampers were mainline American and not regional Eagle ground services rampers. It was difficult to get anything done only because we were an Eagle RJ. Rampers would begrudgingly marshal and park us. Ops wouldn’t talk to you over the radio. As soon as we were parked and chocked, all the rampers would disappear into the woodwork and leave the plane unserviced and bags still loaded from the previous flight. Cargo door wouldn’t even be cracked until well over 30 minutes after blocking in. the passengers would all be standing on the jet bridge still waiting for their valet bags. Sometimes the only way to get anything was to cause a disruption to their mainline operation, like block one of their pushes - that got you parked in a hurry.

But it’s understandable, because the rampers were slowly getting outsourced by AMR just like the flying were being outsourced to the regionals.

But to the passenger, it’s still a negative experience of American as a brand. So I don’t know who got hurt more, the rampers themselves, or American. Now RJs are flying into all of the former “mainline” only stations.
 
When the CRJ-700 started replacing MD-80 flying out of ORD, we’d fly into stations (EWR, PHL, ATL, MSY, IAH, SLC) where the rampers were mainline American and not regional Eagle ground services rampers. It was difficult to get anything done only because we were an Eagle RJ. Rampers would begrudgingly marshal and park us. Ops wouldn’t talk to you over the radio. As soon as we were parked and chocked, all the rampers would disappear into the woodwork and leave the plane unserviced and bags still loaded from the previous flight. Cargo door wouldn’t even be cracked until well over 30 minutes after blocking in. the passengers would all be standing on the jet bridge still waiting for their valet bags. Sometimes the only way to get anything was to cause a disruption to their mainline operation, like block one of their pushes - that got you parked in a hurry.

But it’s understandable, because the rampers were slowly getting outsourced by AMR just like the flying were being outsourced to the regionals.

But to the passenger, it’s still a negative experience of American as a brand. So I don’t know who got hurt more, the rampers themselves, or American. Now RJs are flying into all of the former “mainline” only stations.

DGS has been the worst in my experience. We've been 'forgotten' at the gate a few months back. They told us they were pushing a Delta flight, then handling an incoming diversion, then would get to us. An hour later after repeated radio calls, phone calls to ops, station managers, dispatch, someone picks up the phone and says "Oh you're here already?"

Uhh we never left.

"Oh my goodness we forgot about you, we'll send a crew right out."

Ten minutes later one person comes out, spends the next 5 minutes twirling his orange batons while a few other stragglers show up to push us.

A friend of mine told me a story of a deice crew writing "f--k you" in the frost on the wing before walking away. A passenger took a picture of it and showed it to the FA.
 
He's working too hard. Even for 25 minute turns I don't recall working that hard. It's a RJ flying short routes, it should take like 5 minutes to program/ready for the next flight plus the walkaround another 2-3 minutes. And we did it with just one FMS box on the CRJ and no printer!
 
Just for you, next time I voice a clearance...
*tunes in frequency and keys up just as Clearance is finishing up reading back a lengthy re-route. Cutting off just enough so that the controller got most of it out but not enough for the pilot not to ask for it again... “Thiss is uhh xxxxxx 4709 requesting IFR clearance to uhhh Kilo... Sierra... Yankee... Romeo... and uhh with the uhh weather”.
 
My personal favorite “Clearance, *Callsign* 1234, clearance on request for Denver.” Have had a few FOs saying that lately. Not sure where they’re getting it from that’s a saying the controller uses not the pilot...
I’ve been hearing that a lot within the past few years along with “Center, BigJet 1234 would like to put FL340 on request.”
 
I hate it when anyone requests anything. If you need to go left, tell them you need to go left. If they say “no” then tell them you need to go waaaayyyy right lol.
Oh, pffft, no. If it’s wx it’s more of a courtesy call. I’m more than likely already moving the bug.

If it’s like a climb for some Delta light... yeah, imma request that.
 
Some of ya'll be strong type As. Request vs need. Really? I'd say 90% of guys I've seen say "request left/right for weather deviation."

"Requesting FL340" or "putting FL340 on request" gets the same message across.


I dunno. Maybe I need to toughen up my type A game. Or maybe those words aren't enough to get me riled up on my list of "things FOs do!!!!"
 
Some of ya'll be strong type As. Request vs need. Really? I'd say 90% of guys I've seen say "request left/right for weather deviation."

"Requesting FL340" or "putting FL340 on request" gets the same message across.


I dunno. Maybe I need to toughen up my type A game. Or maybe those words aren't enough to get me riled up on my list of "things FOs do!!!!"

I’m with you on that point; just like on the ILS.
 
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