OK, I was trolling the ever living hell out of this thread before. Hell, maybe I will again, because it seems to be heading that way. I'm finding it hilarious how sloppy some guys must be that work for what I thought were OK, if not, high ranking carriers...
Part 91 over to SJU, I'm only going to see line service/dispatch, I'd fly naked! WEEEEE! It is hot afterall...

Revenue, FedEx, out of BQN. The manager of feeder operations hates our polo, we sit in passenger terminals during our break, no I'm not inclined to allow the polo or non-pristine white shirts when the other feeders down here are also wearing the bars AND a tie, cleanly. That is the expectation by the customer at that point. I expect that from everyone in the base. It's a small thing. It's hot for maybe 30 minutes (not really with a cut-above shirt). Take the tie off when not in view of FedEx. Cool. Yes, there has been a positive correlation between incidents at AMF and the expectations set by the ACPs. The ACPs make or break the base here. The second you let the small things go, the big things are harder to fix if they become an issue. That's been well documented by ASAPs, incident reports, and base performance.
Hey, I'd love to get WAY specific with a particuar ASAP about how a guy didn't follow the small things out of the SOP/GOM/requests by their ACP (or lack thereof), but I'm not allowed. I mentioned before, the majority here now are low time, sub 3k hours. This philosophy may only apply to them, but I doubt it.
Objectively speaking, all I have is numbers to go off of. We have always minded the small things in BQN and it is/has been the best performing base in the entire company at the largest 135 freight company in the country for the past 2 years. My ex-military predecessor started it, I'm finishing it with politics in mind. The pilots that have had problems didn't have great attention to detail. I can probably give you this, the next best base is running at 94% reliability. Nope, it's not "just freight". Not when the customer demands more. FedEx has a vested interest in keeping their "carriers" (they own the planes), in business. When the "lowly" contract carrier performs and looks better, it gets noticed.
Perhaps I'm arguing more from a manager's perspective (you made me throw that out there again!!!!

), but I've found very little difference between that position and a PIC position.
Here's some motivation for the other freight hounds in the thread. Mind the small things, or UPS will get pissed and *Amflight* you. *cough*ABQ*cough*