Soul Brotha'
Off to go do Black guy stuff
Any of you guys interviewing need some info PM me.
Kellwolf's Major Airline Experience
- Thread starter kellwolf
- Start date
I don't think I've posted on here enough to have PM privileges, or else I'm just too dense to figure out how to do it. Still, I would love whatever info you have regarding the interview.
kellwolf
Piece of Trash
Same here. If you've got questions, feel free to send 'em my way. Normally that e-mail comes pretty quickly. It did in my case, and they wanted the paperwork filled out pretty quickly, too. I remember I was in the middle of a four day, and they wanted it by the next Tuesday. I didn't get home until Sunday, so I wound up printing everything out at a hotel on an overnight, filling out as much as I could, scrambling to get the rest filled out when I got home, and I FedEx'ed it overnight to them on that Monday.
As for the interview, it was honestly the most laid back interview of any job I've ever had. Not sure about the new place as I interviewed back when HQ was in Forrest Hills, but I imagine the new place is pretty spiffy. Haven't had a chance to see it yet. They'll pick you up at JFK and shuttle you over there. Look for the guys in suits hanging out on the second floor of T5 by the exits. All of the questions I got were tell me about a time questions mostly centered around customer service. You'll need one really good customer service story for your "shining moment" in the application package. Think of OTHER stories for the interivew. I'd recommend something other than the "I got a wheelchair for a customer and pushed them to their connecting flight." It's a good example of customer service, but it's not going to do much to separate you from the crowd. They hear that one a lot. I talked more about working at Disney and Universal than I did about Pinnacle when it came down to my answers.
For the most part, you'll be in the welcome room with the other applicants. Chief pilots and other reps will be there to answer questions about the company you might have, so feel free to ask away. Periodically, someone will come in and pull one of the applicants out for an interview, and then walk them back. After waiting back in the welcome room a bit after the two on one interview, you'll get called for sort of an exit interview. Mine was with the assisstant chief in BOS and an HR rep. If you didn't come clean on something in your background before, this is the time to do it. If you've got last minute questions, they'll answer those as well. For me, we spent more time talking about Disney and planning my commute from MCO to BOS. That's pretty much it. You'll get an e-mail a week later saying if you made it into Phase II or not. If you did, congrats. You passed the interview part, and it's on to the background check.....and potentially long wait. When I got my e-mail it was a few MONTHS before I knew I was in the pool. Odd case since they had stopped running classes. I HIGHLY doubt that will be the case this time around. Likely, you'll get a call for a class date before you find out if you passed the background check. When I showed up, I was already statused full time and pilot. Some of the guys back before they had a pool didn't find out they passed the background check until late in their training. Some only found out because their status switched to "full time."
I DID use Emerald Coast Consulting for interview prep, and I highly recommend it. If you don't make it into Phase II, they'll refund your money. The guy that did my interview prep spent 5 hours on the phone with me making sure I was comfortable with my answers and what to expect. Not sure if it made a difference or not, but it definitely helped, and I'd do it again.
As for the interview, it was honestly the most laid back interview of any job I've ever had. Not sure about the new place as I interviewed back when HQ was in Forrest Hills, but I imagine the new place is pretty spiffy. Haven't had a chance to see it yet. They'll pick you up at JFK and shuttle you over there. Look for the guys in suits hanging out on the second floor of T5 by the exits. All of the questions I got were tell me about a time questions mostly centered around customer service. You'll need one really good customer service story for your "shining moment" in the application package. Think of OTHER stories for the interivew. I'd recommend something other than the "I got a wheelchair for a customer and pushed them to their connecting flight." It's a good example of customer service, but it's not going to do much to separate you from the crowd. They hear that one a lot. I talked more about working at Disney and Universal than I did about Pinnacle when it came down to my answers.
For the most part, you'll be in the welcome room with the other applicants. Chief pilots and other reps will be there to answer questions about the company you might have, so feel free to ask away. Periodically, someone will come in and pull one of the applicants out for an interview, and then walk them back. After waiting back in the welcome room a bit after the two on one interview, you'll get called for sort of an exit interview. Mine was with the assisstant chief in BOS and an HR rep. If you didn't come clean on something in your background before, this is the time to do it. If you've got last minute questions, they'll answer those as well. For me, we spent more time talking about Disney and planning my commute from MCO to BOS. That's pretty much it. You'll get an e-mail a week later saying if you made it into Phase II or not. If you did, congrats. You passed the interview part, and it's on to the background check.....and potentially long wait. When I got my e-mail it was a few MONTHS before I knew I was in the pool. Odd case since they had stopped running classes. I HIGHLY doubt that will be the case this time around. Likely, you'll get a call for a class date before you find out if you passed the background check. When I showed up, I was already statused full time and pilot. Some of the guys back before they had a pool didn't find out they passed the background check until late in their training. Some only found out because their status switched to "full time."
I DID use Emerald Coast Consulting for interview prep, and I highly recommend it. If you don't make it into Phase II, they'll refund your money. The guy that did my interview prep spent 5 hours on the phone with me making sure I was comfortable with my answers and what to expect. Not sure if it made a difference or not, but it definitely helped, and I'd do it again.
Soul Brotha'
Off to go do Black guy stuff
Pretty much what Kellwolf said above. Don't use the wedding dress in the cockpit story, they've heard it many times b4. Try and pick up a copy of Blue Streak(i believe that's the name) and get an understanding of what the company was founded on. Learn the 5 core values and try to use them in your TMAT scenarios. The pee test is the hardest part of the process. Keep asking questions and don't be a wall flower in the group sessions. Godd luck home slice.
Thanks to both of you guys. Unfortunately for me, I honestly don't have any good stories, and I'm drawing a complete blank when it comes to the "shining moment" - I've never worked in customer service before. I was going to use the common wheelchair story, but it sounds like that may be a bad idea. I have a few days to get the paperwork done, kind of like Kellwolf said. Oh well, we'll see what happens...
You have plenty of stories, however, they're all locked up in your brain.
You've got to Pay-to-Play...call Emerald Coast TOMORROW! ...What they can/will do for you is nothing less than amazing. If you really want the gig at JB, call them.
Expensive? yes. Worth every penny? Most definitely. If you don't call, and don't get the job, you'll regret not making that call for the rest of your career.
-Cheers
USMC-SSGT
Well-Known Member
You need to call emerald as others have mentioned. They will not fabricate any stories but they will grease the wheels and help you recall stories that you were not even aware were stories. They will also tweak the way you tell your stories so that they are not damaging to you..youd be surprised how many little nuances there are that can be off putting in your answer.
JetBlue grades all your answers in a scoring system based on many factors, which I dont know. Emerald will help you nearly max out on your answers while telling the truth confidently.
I called Emerald yesterday and signed up for the service. Just finished listening to all of the audio files. Pretty helpful, but I'm still anxious to see how much help they can be over the phone. I think my biggest problem is my military flying is 7 years in the past, and when I look through my logbook, it's just numbers. Nothing to really jog my memory. Does the "shining moment" story get weighed pretty heavily? Does it really needs to be 200 words, or can it be brief?
Also, for those of you who did this recently, it looks like they put you up in a hotel and provided ground transportation. I was told I was on my own after I got to the airport. I have to provide my own lodging and transport. Any idea why they would change this?
Also, for those of you who did this recently, it looks like they put you up in a hotel and provided ground transportation. I was told I was on my own after I got to the airport. I have to provide my own lodging and transport. Any idea why they would change this?
kellwolf
Piece of Trash
When I interviewed, they got me to JFK from MCO, but that was it. Since I was based there and had a crashpad, a place to sleep wasn't an issue. They sent along numbers and rates for hotels to the other guys that interviewed. They'll take care of transportation from the airport to the interview and back.
If you get a chance to travel to JFK on jetBlue, DO IT. You will be asked in the interview. I was living in MEM at the time, and I took FedEx from MEM-MCO to pick up the jetBlue flight from MCO-JFK. Glad I did.
USMC-SSGT
Well-Known Member
Also...when you take the jetBlue flight, remember the names of the crew.
There will be an opportunity to mention the flight, if they dont ask you. You WILL get bonus points if you say that "Sarah and Mike treated me real well and did a fantastic job." It will make a difference if you include the names of the crew in the story instead of just saying "the FA".....which brings me to my next point...dont say that....INFLIGHT CREWMEMBER is the fancy high speed, low drag title they have here.
There will be an opportunity to mention the flight, if they dont ask you. You WILL get bonus points if you say that "Sarah and Mike treated me real well and did a fantastic job." It will make a difference if you include the names of the crew in the story instead of just saying "the FA".....which brings me to my next point...dont say that....INFLIGHT CREWMEMBER is the fancy high speed, low drag title they have here.
kellwolf
Piece of Trash
Also, passengers are customers. Use the jetBlue terminology in the interview, and it'll score you brownie points. Read Blue Streak. Seriously. That way, when they ask you something along the lines of "What do you know about jetBlue?" you can say something other than what the bases are and what airplanes they fly.
kellwolf
Piece of Trash
Looks like I won the holiday lottery. Just got the e-mail saying my IOE is schedule to start.....<drum roll.....Jan 7th. Woah. Everyone else in my class was starting this weekend, but I wound up with Xmas AND New Years off. I got Thanksgiving off earlier. Well, that's the last time THAT will ever happen. 
Autothrust Blue
Welcome aboard the Washington State Ferries
Scumbag first year FO: gets Thanksgiving, Christmas, and New Years off, on training pay.Looks like I won the holiday lottery. Just got the e-mail saying my IOE is schedule to start.....<drum roll.....Jan 7th. Woah. Everyone else in my class was starting this weekend, but I wound up with Xmas AND New Years off. I got Thanksgiving off earlier. Well, that's the last time THAT will ever happen.
(Twice in a row for me. Haters gonna hate.)
N519AT
Ahh! This is how I change this!
Looks like I won the holiday lottery. Just got the e-mail saying my IOE is schedule to start.....<drum roll.....Jan 7th. Woah. Everyone else in my class was starting this weekend, but I wound up with Xmas AND New Years off. I got Thanksgiving off earlier. Well, that's the last time THAT will ever happen.
Late November/Early December is the best time to start at an airline. I started at my airline in late November last year, had thanksgiving off, did 3 weeks of GS, had 2 days off, then 3 days of sim, then Christmas and New Years off, a week of sim, checkride, two weeks off then IOE. My airline moves quick enough that I'm a pretty senior FO and was able to bid all the holidays off again this year.
This post brought to you by beta from my iPhone.
kellwolf
Piece of Trash
Scumbag first year FO: gets Thanksgiving, Christmas, and New Years off, on training pay.
(Twice in a row for me. Haters gonna hate.)
Xmas and New Years are on 75 hour guarantee.
Not my fault the pipeline is jammed up with people needing IOE. It's so jammed that me and two of the other guys in my class have the same check airman....
Autothrust Blue
Welcome aboard the Washington State Ferries
Wow. So what you're saying is, "I'm buying!"Xmas and New Years are on 75 hour guarantee.
kellwolf
Piece of Trash
Not until I can hold a line.Wow. So what you're saying is, "I'm buying!"
In all honesty, I'm too old for New Year's Eve stuff, my family doesn't celebrate Christmas on the 25th anyway and Thanksgiving is normally the same as Friday nights at my friend's house anyway. Which means I'll probably WANT to work those days from here on out since we get holiday (or "special day") pay here.
Autothrust Blue
Welcome aboard the Washington State Ferries
I loveNot until I can hold a line.
kellwolf
Piece of Trash
Apparently, we're mad short for the holidays. I've been getting e-mails for RSA days (ie we don't have enough reserves, so you can get paid a LOT of $$$ to potentially sit and do nothing) in pretty much every base, mostly on the CA side. Shame I'm not even current and qualified in my aircraft.....