i spoke with them more today...they said the same thing which was a bunch of b.s. to cover there system error. I took it a step further and called I.T for the asap system. He told me that I needed to request that the folks in OK city need to send a request to them because it appears there was something the programmers need to look at.
By the way, I spoke with a manager and there will be a new pubnat the 1st week of july.
Did they say that someone could 'adjust' it so you could get geoprefs or no?