Yet another thread about interview techniques.

Who's growing and/or diversifying their product is a good starting point too. Oil isn't going to stay cheap forever. With the LCCs, the one that's growing is going to win. With the legacies, the one that is the most innovative is going to win, but maybe all 3 of them die and the LCCs take over everything... IMO of course :)

All I'm getting at is that it might be a poo-chute. Pick what's best for you obviously, but dig a little deeper too... Delta is hot now, but have they always been? Something to think about...

Also yeah, you should probably know something about the company as has already been said...
 
Inverted said:
Yes really. If you interview at either and tell them one is the same as the other, enjoy AMF a little longer ;)
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Meh, same shenanigans from both...

The only difference is that one is TINY and one kind of gives DHL a run for it's money... The tiny one will probably live though.
 
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I think the idea is the "customer experience".

FedEx Office and the UPS Store are very different experiences.
 
UAL747400 said:
Meh, same shenanigans from both...

The only difference is that one is TINY and one kind of gives DHL a run for it's money... The tiny one will probably live though.
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Operationally they are very different companies on how a package you ship gets from A to B.
 
Derg said:
I think the idea is the "customer experience".

FedEx Office and the UPS Store are very different experiences.
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Inverted said:
Operationally they are very different companies on how a package you ship gets from A to B.
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Perhaps, but what is someone like me supposed to say in a hypothetical interview with both? I'm not more or less impressed with either... I've flown for both and shipped with both. I don't have an answer except "Uh, you called first". BS it? I'd almost bet 1000 dollars that the Skywest guys feel the same about all three legacy carriers. I've never ever been good at BSing and am probably more forward than one should ever be allowed to be...
 
My friend has never not gotten a fantastic answer. You may be the outlier here.

You're asking to get signed on for maybe a 30 to 35 year multi-million dollar contract to fly a hundred million dollar airplane for a company worth billions.

Find an answer! :)
 
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It's not about wanting to work for one more than the other, so much as it is knowing who you're interviewing with. Any airline that calls is your "top choice" and the one you hoped would call first. It's the core concept of why the op created this thread. Know the history, and know the specific business model of the airline. If you say "to carry people" or "to carry boxes" when somebody asks you to tell them about the company, they aren't gonna like it. The reason I brought up FedEx and UPS is because their business models are entirely different, they are structured completely different, so it makes for a good example.
 
I would imagine as a Skywest pilot, it is probably like working for a 3rd party freight feeder like AMF. Who cares what's in the back, operationally the company falls under their specific op specs.
 
Inverted said:
I would imagine as a Skywest pilot, it is probably like working for a 3rd party freight feeder like AMF. Who cares what's in the back, operationally the company falls under their specific op specs.
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Let me open the book a little.

If you answer the question from the perspective of the customer experience like "We were delayed, I went into the terminal and the gate agent was doing a good job interacting with the passengers, there were complimentary sandwiches, snacks and soft drinks" — WIN. You're concerned with the customer experience, probably a high level of altruism and you're going to be engaging with high value customers. Potentially an exceptional candidate because you're sensitive to differences in the product.

"Well, I don't know, different flight number" NOT a win. You may be the type of applicant that doesn't engage customers and sees the alpha and omega of your job is to fly from the hub to the outstation, back to the hub. Well, hell, we're all pilots and if you're just looking for pilots, drop a sign up sheet in the hallway at a career fair and save the hassle of interviewing. Probably better suited for a 'commodity' carrier rather than a customer service oriented operation.

That's a "peek over the castle wall" for you guys. :)
 
Inverted said:
I would imagine as a Skywest pilot, it is probably like working for a 3rd party freight feeder like AMF. Who cares what's in the back, operationally the company falls under their specific op specs.
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Well, all I'm seeing is what they "say" is different then I guess. Yes, I'm fully aware of one being enormous and focused on trucking and the other being about half and half flying/trucking, but ultimately, certain bases one does an absolutely deplorable job and the other does a fantastic job. All things considered, I view UPS and FedEx as excactly the same. Some places one is amazing, other places the other is amazing.

I care what's in the back regardless, but both *overlords* have been better in some bases and the worst thing I've ever seen in my life in others. If I'm supposed to believe some internet fluff that there are things that differentiate the two, then I guess I'm not worthy for either... :)

The only thing that is absolutely different between UPS and FedEx is that UPS has coats. That and one is small, that's it!

I'm not correlating that to any PAX airline by the way...
 
Oh come on Doug. Sensitive to differences in the product??? I've seen exceptional engagement by regional pilots under all different brands.

In the end, your place, my place, and all others expect the same from their front line employees.
 
That being said, FedEx considers A LOT more before dumping or adding a contract. UPS will add or dump a contract with zero considerations other than cost, so that is another difference in regards to how each treats their feeders.
 
Derg said:
Let me open the book a little.

If you answer the question from the perspective of the customer experience like "We were delayed, I went into the terminal and the gate agent was doing a good job interacting with the passengers, there were complimentary sandwiches, snacks and soft drinks" — WIN. You're concerned with the customer experience, probably a high level of altruism and you're going to be engaging with high value customers. Potentially an exceptional candidate because you're sensitive to differences in the product.

"Well, I don't know, different flight number" NOT a win. You may be the type of applicant that doesn't engage customers and sees the alpha and omega of your job is to fly from the hub to the outstation, back to the hub. Well, hell, we're all pilots and if you're just looking for pilots, drop a sign up sheet in the hallway at a career fair and save the hassle of interviewing. Probably better suited for a 'commodity' carrier rather than a customer service oriented operation.

That's a "peek over the castle wall" for you guys. :)
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So, the person that's stuck in their Metro should call all 7000 customers and explain why their package is late then? :)

Just ribbing, but is United, American, Spirit, Frontier, JetBlue, Southwest, Alaska or Hawaiian seriously not doing the exact same thing? If they aren't, well then, congrats to your new market share! :) Not trolling, I promise! Genuinely curious
 
Seggy said:
Oh come on Doug. Sensitive to differences in the product??? I've seen exceptional engagement by regional pilots under all different brands.

In the end, your place, my place, and all others expect the same from their front line employees.
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Thank you for your opinion, howeeeeeeeeever, I'm trying to educate. Have a seat, ya might learn something! :)
 
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