WTG Memphis TSA...

They're probably going to tackle you if you haven't cleared security and head toward the secure area.

I don't know.
 
Not sure how this lines up with "corruption" unless you're referring to the Gub'ment in general.

According to the link you posted, this was one a several trips taken through this same airport. Not everyone in the family had just completed treatment for cancer so at least one person traveling with her had to have known the procedure. Maybe one of the escorts could have explained it to her!!
If they had let her through, it would have been a story of failure to provide security, everyone would have to deplane and go back through, long delays, blah blah blah!

Might have been a bit excessive to dump the chair but I'll give them the benefit that, in the effort to stop the girl, it was not intentional.
 
On the other side, St. Jude has thousands of patients travel through the airport, so the odds of a patient going through security is pretty high. You would think both sides would have training on how handle situations. I work with Children's Hospitals a lot and they train families and patients about ambulance experiences, why not coach them through traveling scenarios to prevent stuff like this?
 
This is one of the worst stories that I have ever read about the TSA or airport security. Setting off a metal detector is not a crime. You have a young girl whose Mother is telling you that the child is disabled, deaf, blind in one eye, paralyzed and easily confused and you pay no heed to this? What instructions exactly should parents be given to insure that their disabled child is not manhandled, thrown to the ground, bruised, emotionally traumatized and bloodied? What sort of moronic TSA agent is not capable of analyzing this situation, listening to the parent and acting accordingly? Well apparently the idiots at MEM. Training my ass. How about common sense, compassion and common decency for crap's sake. Do you really need special training for those qualities?

This poor child and her parents have been through enough without this sort of out of control, unprofessional, brainless, heartless behavior from the TSA or the airport authorities. What would you do if you saw this happening to your own child? I can tell you what I would have done and there would have been two of us going to jail. This is just shameful and there is no excuse for this. If you cannot learn to deal with segments of our society which have special needs/issues, then get another damn job where you never have to come into contact with them because nothing justifies this type of behavior/reaction. Nothing. Just disgraceful.
 
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It just gets better:

Hannah and her mother, Shirley, told the Guardian that the pair had made the trip hundreds of times, and knew the airport security routine well. Shirley would usually go through the scanner first and wait for Hannah on the other side, since Hannah’s tumor, and numerous surgeries and treatments since she was two years old, had left her easily confused and frightened in unfamiliar situations.

According to the complaint, the warning alarm was triggered when Hannah passed through the body scanners. Hannah attributed the alarm to her shirt’s design.

“My shirt – it had sequins,” Hannah told the Guardian, laboring to speak. According to the complaint:


“You could see on the screen what it was pointing out,” Shirley said. She stood to the side, watching, wearing an immobilization boot on a broken foot.


Agents told Hannah they needed to take her to a “sterile area” where they could search her further. She was afraid, Shirley said, and offered to take off the sequined shirt as she was wearing another underneath, but a female agent laughed at her.

Seeing the scene begin to unfold, Shirley hobbled to a supervisor standing nearby. “She is a St Jude’s patient, and she can get confused,” she said. “Please be gentle. If I could just help her, it will make things easier.”

But soon, a voice on the public address system requested more agents to report to the checkpoint, Shirley said. “That’s when the armed guards came.”

The brain tumor had left Hannah blind in one eye, deaf in one ear and partially paralyzed, so when the guards grabbed each of her arms, it startled her, she said. “I tried to push away,” she said. “I tried to get away.”

The guards slammed Hannah to the ground, her mother said, smashing her face into the floor, which the complaint alleges left her “physically and emotionally” injured.

Shirley had just picked up her phone from the conveyor belt, and she snapped a photo of Hannah on the floor: handcuffed, weeping and bleeding.

“Another guard pushed me back 20ft, in my boot, and told me I couldn’t be nearby,” said Shirley, a professor of nursing at a university in Chattanooga.

“I felt so helpless. I sat down on a bench facing away so I couldn’t see what they were doing to my daughter.”

The lawsuit alleges that the TSA did not give Hannah adequate accommodation to screen her, and discriminated against her because of her disability. It names the TSA and the Memphis-Shelby County airport authority and seeks damages that include medical expenses and for personal injury, both physical and emotional. It calls for a “reasonable sum not exceeding $100,000 and costs”, and an undisclosed punitive amount.

The TSA has not yet responded to the complaint.

Hannah disappeared behind a door, then went to a hospital, and finally to the Shelby County jail. After 24 hours apart, the mother and daughter were reunited in the parking lot of the jail.


Shirley said she held her daughter, who sobbed, “I’m sorry, Mama.”


The next morning – now two days without their belongings, which had made the flight home – the pair appeared before a local judge, who asked the accused to explain herself.

When Hannah responded, the judge said: “You’re going to have to speak up.”


That’s when Hannah looked up and her hair fell back from her face, revealing her unseeing eye, surrounded by cuts and contusions.


“The judge’s eyes got big and round,” Shirley said.

After inquiring if the pair were from Memphis, the judge recommended they get legal representation.

The charges were all dropped two days later, and the court refunded the $250 in costs the family had paid.

The TSA did not immediately return a request for comment. But a TSA spokeswoman, Sari Koshetz, said in a statement that “passengers can call ahead of time to learn more about the screening process for their particular needs or medical situation”.

“Why should I do that when we’ve been going through that airport for 17 years?” Shirley said.

“These people think they are God. They think they can do anything they want,” she said. “Well, in this country we have the Americans with Disabilities Act. And if they will do this to a disabled girl, does that mean they’ll do it to an 80-year-old grandmother? It’s time for justice.”

https://www.theguardian.com/us-news/2016/jul/02/disabled-cancer-patient-tsa-lawsuit-memphis-airport
 
I have a son with Autism, and I've had several "respect my authoritah" moments with TSA, where they seemed to find my son's behavior an affront to their badge.
 
I think TSA is one of the most successful government programs ever. Name one other organisation that has gotten more dead beet high school drop_outs that couldn't succeed in society off of unemployment benefits.

Another shining example of public education here. Only this time it drips of irony.
 
Another shining example of public education here. Only this time it drips of irony.

I think you might be catching up to Seggy...but there is only one misspelling. Organization can be that way or the formal English, Organisation which is still used in the UK. Do you happen to know where that poster went to school? I don't know where you grew up or if you have yet, but public schools are not horrible everywhere. Nor is it relevant in any way to this thread.
 
As a Mem guy, this whole situation is embarrassing. St. Jude has a boatload of patients fly in/out on a regular basis and one can typically tell by the wheelchair and/or bald head that this pax is not a normal 1-15 year old child. It's unfortunately a common occurrence at B security.

I've literally seen a child told to walk through the body scanner when the child was in a wheelchair. Bueller? Why do you think they are in a wheelchair.. Thankfully a supervisor was called and stopped that one in its tracks. Lovely, being that I was going through KCM and hit the magic number for "random screening" at the time to see this unfold.

A simple Q&A would have been a very basic and "normal" process to the parent(s) traveling with the child dealing with such a bad health situation.

Thankfully the judge saw through the BS, but the situation should have never escalated. It's a damn shame. I'm sure the media will never mention the changes that's were likely sent "via memo" to the TSA folks to avoid this in the future, but it comes down to common sense and human decency to look at the situation and utilize judgement in the moment. Unfortunately, common sense and judgement can't be taught.

Welcome to Memphis. Absurd that this happens in today's day, but I'm sure someone on the outside will scream "security" in the defense of poor actions. Situational awareness FAIL. While the TSA may not have asked basic questions to acertain what was going on, the family has enough on their plate and were thrown in front of a judge to only further the pain. Sorry, but this story really ticks me off.

Rant complete. I'd love to see the Mem TSA folks contribute a pledge to any of the MANY local St. Jude charity functions, but who am I kidding.
 
I know the TSA is a great dog to kick, but it seems like we are ignoring the fact it was the local Airport Police, who really should be the ones with the training and perspective to handle this, and instead behaved like thoughtless goons.

I expect TSA to give a result you expect from a low skilled uneducated federal employee, I also expect the police to be at least trained, and to display a modicum of common sense, if not a bit of compassion.

I have to wonder if the family thought for a second, "thank God the police are here......"
 
I think TSA is one of the most successful government programs ever. Name one other organisation that has gotten more dead beet high school drop outs that couldn't succeed in society off of unemployment benefits.

DEAD-BEETS-1-C20460.jpg
 
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My heart goes out to this family, this is something that should have NEVER happened. This poor girl who has fought to overcome brain cancer had to endure mistreatment like this, and she will be scarred for life because of this event.

Suing for 100k just isn't enough for this senseless act.
 
What's interesting is the large difference in standardization seemingly within the TSA. For every bad TSA location, there are good ones out there that are efficient and actually work in a customer service sense. But the differences in how operations occur at different locations/make me wonder where the agency standards folks are. I can't give direct examples, as they have to do with specifics of security protocol, but these are just things ive observed while dealing with the security nuances of different airports.
 
What's interesting is the large difference in standardization seemingly within the TSA. For every bad TSA location, there are good ones out there that are efficient and actually work in a customer service sense. But the differences in how operations occur at different locations/make me wonder where the agency standards folks are. I can't give direct examples, as they have to do with specifics of security protocol, but these are just things ive observed while dealing with the security nuances of different airports.
Don't they pride themselves in not having any SOP?
 
This is one of the worst stories that I have ever read about the TSA or airport security. Setting off a metal detector is not a crime. You have a young girl whose Mother is telling you that the child is disabled, deaf, blind in one eye, paralyzed and easily confused and you pay no heed to this? What instructions exactly should parents be given to insure that their disabled child is not manhandled, thrown to the ground, bruised, emotionally traumatized and bloodied? What sort of moronic TSA agent is not capable of analyzing this situation, listening to the parent and acting accordingly? Well apparently the idiots at MEM. Training my ass. How about common sense, compassion and common decency for crap's sake. Do you really need special training for those qualities?

This poor child and her parents have been through enough without this sort of out of control, unprofessional, brainless, heartless behavior from the TSA or the airport authorities. What would you do if you saw this happening to your own child? I can tell you what I would have done and there would have been two of us going to jail. This is just shameful and there is no excuse for this. If you cannot learn to deal with segments of our society which have special needs/issues, then get another damn job where you never have to come into contact with them because nothing justifies this type of behavior/reaction. Nothing. Just disgraceful.

I'd hold your emotional response until both sides of the story come out. I've worked in airport management a mere three years, but that's long enough to have realized that the actual story rarely matches the pax's report of it.
 
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