Sorry, but I find the TSA's explanation a lot more likely than the passenger's. Someone opening a container of human remains and sifting through it with his finger? Really? I'm not buying it. Sounds more like a passenger looking for attention and maybe a lawsuit.
Yeah, this situation is a classic example of "Tell me the WHOLE story, let me see the tapes". Something tells me there is a lot more to what happened than what this pax is blabbing to the news outlets.
On a related note, a flight attendant onboard my commuter flight was complaining about their lack of access to the KCM line and I told her that she could go from Zero (hours) to Hero at ATP in a number of convenient locations and become a professional pilot.
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