The Three Signs of a Miserable Job--but I have no complaints

jrh

Well-Known Member
First off, this is not another gripe thread. You all know me, and I don't like complaining very often.

What I wanted to bring up was a really good book I just finished reading a couple days ago.

Last week I was hanging out at a friend's place and noticed a book on her shelf called "The Three Signs of a Miserable Job: A Fable for Managers (and Their Employees)." It's by a guy named Patrick Lencioni. Normally I don't bother with business type books, but knowing how much pilots complain about work, and being an inexperienced manager myself, I started skimming through it. After reading a couple chapters I couldn't put it down.

It's the true story of a highly successful CEO who retired, got bored out of his mind, and started managing a small fast food restaurant for something to do. From that experience he came to realize what it takes to have a satisfying job.

See, most people look at "good jobs" or "bad jobs" as nothing more than doing as little work as possible for the most amount of money possible.

The CEO admitted that if a person isn't paid well enough to provide for food and shelter, money factors in to how happy they are. However, it's a relatively small part of the overall picture. This is why rock stars, professional athletes, and even a lot of highly paid CEOs aren't really *that* happy with their work.

He explained that deeper than good and bad jobs, a person can have a satisfying job or a miserable job. A miserable job is a job that you dread going in to no matter how much it pays.

So, what determines the difference between a satisfying job and a miserable job? Three simple elements:

Anonymity--If a person feels like nobody knows them at work, they won't be happy. And this means really knowing a person, not just knowing facts about them. People need to have a genuine interest in each other. It could be their boss, and/or their coworkers who take an interest in them, but somebody needs to really know what a person's like on a deeper, personal level for them to be happy.

Irrelevance--If a person doesn't see how they're making a difference in the world, they'll never be truly satisfied. They need to feel like they're having an impact on something. That impact could be as simple as knowing how much easier it is on their coworkers when they do a good job, but it has to be something.

Immeasurable--If a person can't quantitatively measure progress in one area or another they'll be miserable. We all have an inner desire to keep moving forward in life and if we can't see it happening in a measurable way, we get frustrated.



When I looked back on all the jobs I've had, these three elements prove amazingly true. I think it also explains why some airline pilots hate their jobs (no friends from work, don't see the point in going from city to city repeatedly, don't see anything changing regardless of how good of a job they do) while other pilots love it (make friends with the crew easily, take pride in helping their passengers, take pride in safe, efficient operations, always striving to get better).

This is also why I really enjoy my own work as an instructor. I'm friends with everyone from the office, I know I'm making a difference in the safety and happiness of my customers, and I can continously measure my progress through hours billed, pass/fail rates, or whatever. It's also why I keep flying skydivers even though it pays next to nothing. I'm friends with everyone from the dropzone, I like helping other people relax and have a good time, and I can measure my performance with faster turnaround times, more loads per day, etc.

Maybe this all sounds obvious, but I'd never seen it broken down in to such simple guidelines before. I think it can make a difference on a person's outlook with their current job, as well as analyze what they want out of their next job, rather than just chasing money and time off for the rest of their life.

Hope this helps you.
 
Re: The Three Signs of a Miserable Job--but I have no compla

Three simple elements:

Anonymity--If a person feels like nobody knows them at work, they won't be happy. And this means really knowing a person, not just knowing facts about them. People need to have a genuine interest in each other. It could be their boss, and/or their coworkers who take an interest in them, but somebody needs to really know what a person's like on a deeper, personal level for them to be happy.

Irrelevance--If a person doesn't see how they're making a difference in the world, they'll never be truly satisfied. They need to feel like they're having an impact on something. That impact could be as simple as knowing how much easier it is on their coworkers when they do a good job, but it has to be something.

Immeasurable--If a person can't quantitatively measure progress in one area or another they'll be miserable. We all have an inner desire to keep moving forward in life and if we can't see it happening in a measurable way, we get frustrated.

Like most books that give "insight", it usually comes back to the same universal truths, but from a different angle, since everyone learns differently.

Who are the best employees? The ones that take "pride in ownership" even if they aren't an owner. Many studies have been done over the years, one in particular addressing the auto industry.

They found that a person that repeats the same task over and over again, such as attaching the right front fender does not have the same intrinsic satisfaction of the job as say a chair maker who makes the entire product.

In the end, at least from my half-or less- informed view, Maslow got it right.

He created Maslow's Hierarchy of Needs (http://en.wikipedia.org/wiki/Maslow's_hierarchy_of_needs - I know it's wiki, but it covers the bases intelligently). As with most things, the lowest levels must be taken care of first.

You can overlay that with the above information and see where there are truths.
 
Re: The Three Signs of a Miserable Job--but I have no compla

maslow's hierarchy proves true. when you get desperate, you'll do any job to meet your physical needs (food, clothing, shelter)
 
Re: The Three Signs of a Miserable Job--but I have no compla

Hmm, no wonder why sitting ready reserve all day every day and never getting called sucked so badly!
 
Re: The Three Signs of a Miserable Job--but I have no compla

I disagree with two out of the three.

I quite honestly don't give a rat's ass about whether or not the people I work with really know me or not. I'm there to work with them, not to become BFFs with them. If I happen to become friends with someone I work with, great. If not, well, I'm being paid to work, not to be friends.

As far as doing something for the greater good, I couldn't care less. My job is simple. I take money from one person's pocket, put it in another person's pocket, and keep some for myself. I'm not going to find the cure for AIDS or end world hunger or create the framework for world peace. And I don't give a crap. Work is work. I do it for one reason -- to make money so I can do the things I care about.

Being able to measure progress is the one thing I will agree with. I've got a goal to make. Getting there is important to me. And that I do care about.

The rest of it? It's all feel good stuff that removes your focus on why you are there. You are there to make money.

Depending on how much time I had to go to the airport, sitting reserve would be just fine with me if I got paid for it. Watch DVDs, surf the web, get a workout in, do whatever and get paid for it in exchange for the promise to be at the airport in x minutes? Works for me.
 
Re: The Three Signs of a Miserable Job--but I have no compla

I quite honestly don't give a rat's ass about whether or not the people I work with really know me or not. I'm there to work with them, not to become BFFs with them. If I happen to become friends with someone I work with, great. If not, well, I'm being paid to work, not to be friends.

As far as doing something for the greater good, I couldn't care less. My job is simple. I take money from one person's pocket, put it in another person's pocket, and keep some for myself. I'm not going to find the cure for AIDS or end world hunger or create the framework for world peace. And I don't give a crap. Work is work. I do it for one reason -- to make money so I can do the things I care about.

Being able to measure progress is the one thing I will agree with. I've got a goal to make. Getting there is important to me. And that I do care about.

The rest of it? It's all feel good stuff that removes your focus on why you are there. You are there to make money.

Wow. Tony, I'd expect nothing less of you. You truly are a bright spot in an otherwise dark world. :rolleyes:

I'm curious, if you won the lottery and money became no object, do you actually think you'd be happy...like straight up, grinning-ear-to-ear-every-day, no-way-for-life-to-get-any-better happy? Would you literally never work another day in your life? You say you make money only in order to do what you care about...what is it you care about that is so fantastic?

Because honestly, that's some of the most empty, meaningless stuff I've read in a while. If I had an attitude like that I'd have a hard time not blowing my brains out every morning. Work is a huge part of our lives. If there's no other reason than money, we all lead pretty worthless lives.

I was recently talking to a customer who asked me what I'd do if money were no object. I told him I'd buy a few planes, take some time off to visit friends all over the country I haven't seen in a while, take some more time off to travel the world, then go back to doing almost exactly what I'm doing now. And I meant every word.

Or maybe my life outside of work just isn't as awesome as Tony's. I don't know.
 
Back
Top