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Boeing Company Renton, Washington:
Location Renton, WA
Security Clearance Required? No Security Clearance Required
about security clearance definitions
Position Description
Staff Analyst Manager K - Flight Training Support Administration Manager to manage employees performing activities to develop, coordinate and provide data/ metrics for business plans, budget, personnel projections, meetings and leadership briefings. Acquire resources for projects and processes, provide technical management of suppliers and lead process improvements. Manage, develop and motivate employees.
- Apply in-depth understanding of budget management principles and practices to develop and administer project or operating budgets. Ensure work statement is completed on schedule and budget
- Coach, counsel, mentor and provide developmental opportunities and job assignments to enhance employee performance and expand capabilities. Provide ongoing developmental feedback. Recognize contributions of individuals and teams to improve employee satisfaction and retain a skilled and motivated workforce
- Identify opportunities to improve work-related products and processes within own work group, project or process. Engage and empower employees to make process improvements
- Establish partnerships and relationships with internal customers, stakeholders, peers and direct reports
- Implement policies, procedures and documents to ensure consistent execution of processes within work group in support of Boeing and regulatory requirements. Enforce company rules and policies regarding ethical behavior, safety, security, use of company property, time charging, etc.
- Develop project or operational plans aligned to department objectives. Implement plans to ensure business, technical and customer requirements are achieved. Assign authority and responsibilities to employees to execute the plan. Review plan execution, make appropriate adjustments, and resolve issues. Monitor appropriate metrics to ensure performance to plan
- Convey organizational messages to facilitate the accomplishment of work group, project or process goals. Proactively communicate with employees, peers (e.g., other first-level managers) and customers. Keep others informed by communicating project status, conducting and participating in team meetings, providing presentations and listening to employee concerns and suggestions. Communicate policies and directives to enhance employee awareness of expectations
- Systematically evaluate proper job classification of employees, set employee goals and objectives, manage and evaluate performance to plan on a reoccurring basis. Assign employee salaries based on employee value and Boeing - Forecast resource needs and obtain and manage personnel, facilities, services, equipment and tools to meet project and daily operating requirements. Acquire, deploy and schedule personnel to meet project and operational objectives
- Develop work group, project or operational goals, objectives and related metrics to ensure alignment with company vision/ strategy. Measure progress, making adjustments as needed. Hold direct reports accountable for achieving goals. Achieve goals for productivity, quality and customer satisfaction
- Provide technical direction and guidance to others regarding approved processes, tools, technology and skills for own projects or processes. Ensure work group products or processes meet customer, company, quality, industry and regulatory requirements. Provide approval of work group technical approaches, products and processes
Boeing Leadership Attributes
[ + ] Charts the Course
Starts with the customer ends with the customer. Translates strategy into actionable objectives and plans. Communicates clearly at one-on-one and group levels. Conveys sense of purpose and mission that motivates others. Maintains direction, balancing big-picture concern with day-to-day issues.
[ + ] Delivers Results
Keeps his/her promises. Does not rationalize shortfalls and is accountable. Demonstrates strong operational skills. Marshals the other Leadership Attributes in meeting commitments. Capitalizes on unanticipated opportunities and changing circumstances to meet commitments.
[ + ] Finds a Way
Continuously monitors customers and operations to spot issues. Faces reality and adjusts to keep commitments. Models confidence that sees change as opportunities. Uses Boeing complexity as leverage, not an excuse.
[ + ] Inspires Others
Energizes, excites, and motivates others. Creates and models a confident and winning atmosphere. Builds teams whose impact is far greater than the sum of their parts. Inspires in ways that are consistent with Boeing’s values. Celebrates success and learns from disappointments. Creates an atmosphere where all see opportunities to stretch, take risks, create, contribute and learn.
[ + ] Lives the Boeing Values
Models, leads and is committed to the Boeing values, principles and business-conduct policies. Earns the trust and respect of all Boeing stakeholders. Ensures effective business, compliance and financial controls. Promotes integrity in all that we do. Demonstrates commitment to and takes advantage of diversity. Creates an environment of respect and inclusion. Does not use abusive or intimidating behavior. Bounds vigorous pursuit of individual and business objectives with overall interest and reputation of the company.
[ + ] Sets High Expectations
Sets high expectations rooted in ensuring competitiveness. Sets high expectations for him/herself first. Has courage to raise the bar continuously/routinely. Holds self and others accountable for continuous improvement. Communicates expectations directly, openly and effectively. Shows people and teams how to reach (acts as a coach).
Competencies
General
[ + ] Building A Successful Team
Works with other K level managers to ensure the purpose and importance of the team are clarified (e.g., team has a clear charter or mission statement); guides the setting of specific and measurable team goals and objectives. Works with other K level managers to help clarify roles and responsibilities of team members; helps ensure that necessary steering, review, or support functions are in place. Works with other K level managers to make procedural or process suggestions for achieving team goals or performing team functions; provides necessary resources or helps to remove obstacles to team accomplishments. Listens to and fully involves others in team decisions and actions; values and uses individual differences and talents. Shares important or relevant information with other K level managers and the team. Adheres to the team’s expectations and guidelines; fulfills team responsibilities; demonstrates personal commitment to the team.
[ + ] Building Organizational Talent
Determines and advises own team and other K level managers on the mix and level of capability required by the business to support current and future objectives; assesses the key strengths and development opportunities of own and other groups. Consistently and proactively identifies developmental assignments and the potential learning within the assignment; consistently and proactively matches assignments with individual developmental opportunities. Provides high visibility to individuals with potential; offers challenging managerial assignments that build confidence and credibility; provides such individuals with a personal vision for this future. Collaborates with other K level managers in aligning support systems, accountabilities, and incentives, which ensure a learning environment. Proactively supports and advocates deserving individuals; actively pursues appropriate recognition, rewards, and resources for strong performers; when necessary, defends strong performers, even in the face of challenges; collaborates with other K level managers in establishing organizational systems to encourage talented individuals to remain within the organization; addresses individuals’ needs for flexibility within the organizational structure; provides a clear career path for talented individuals that provides challenge and career satisfaction.
[ + ] Building Positive Relationship
Consistently and proactively builds effective working relationships with employees, peers (e.g., fellow first-level managers) and customers. Solicits and provides information to clarify situations. Seeks and expands on original ideas, enhances others? ideas, and contributes own ideas about the issues at hand pertaining to the workgroup. Places higher priority on workgroup goals than on own goals. Gains agreement from partners and peers to support ideas or take partnership-oriented action; uses sound rationale to explain value of actions. Establishes good interpersonal relationships by helping people feel valued, appreciated, and included in discussions.
[ + ] Business (Operational) Acumen
Understands the business issues related to operation of own projects and processes. Understands Boeing products and services and how own project or process fits within the larger value stream. Demonstrates general awareness of competition. Understands how to accomplish tasks both through formal channels and the informal network.
[ + ] Coaching/Teaching
Consistently and proactively clarifies expected behaviors, knowledge, and level of proficiency by seeking and giving information and checking for understanding. Consistently and proactively provides instruction, positive models, and opportunities for observation in order to help team members, other fellow K level managers, people throughout the organization, and external customers develop skills; encourages questions to ensure understanding. Consistently and proactively gives timely, appropriate feedback on performance; reinforces efforts and progress. Consistently and proactively establishes good interpersonal relationships by helping fellow K level managers, people throughout the organization and external customers feel valued, appreciated, and included in discussions.
[ + ] Communication
Consistently and proactively clarifies purpose and importance; stresses major points; follows a logical sequence. Consistently keeps the audience thoroughly engaged through use of techniques such as analogies, illustrations, humor, an appealing style, body language, and voice inflection; consistently frames the message in line with audience experience, background, and expectations; uses terms, examples, and analogies that are meaningful to the audience. Consistently seeks input from audience; checks understanding; presents message in different ways to enhance understanding. Uses syntax, pace, volume, diction, and mechanics appropriate to the media being used. Attends to both direct and indirect messages from others; correctly interprets messages and responds appropriately. Advises fellow K level managers and other internal employees in effective communication techniques
[ + ] Customer Focus
Provides K level direction for making customers and their needs a primary focus of direct report’s job activities and actions; considers how work group’s decisions/actions/plans will affect customers; actively seeks information to understand customers’ circumstances, problems, expectations, and needs; presents project level information to middle and/or senior level managers to build their understanding of issues and capabilities as they relate to customer needs; considers how project level decisions/actions/plans will affect customers; responds quickly to meet significant customer needs and resolve problems; provides K level leadership on monitoring and evaluating customer concerns, issues, and satisfaction and to anticipate customer needs; implements and monitors customer feedback systems to gauge customer satisfaction and makes adjustments to service as indicated by feedback.
[ + ] Managing Conflict
As a K level manager, establishes a clear and compelling rationale for resolving the conflict and communicates the rationale to all involved parties. Collects information from relevant sources to gain a complete understanding the conflict. Objectively views the conflict from all sides. Stays focused on resolving the conflict and avoids personal issues and attacks. Presents and seeks potential solutions or positive courses of action. Takes positive action to resolve the conflict in a way that addresses the issue, dissipates the conflict, and maintains the relationship. Summarizes to ensure that all are aware of agreements and required actions.
[ + ] Motivating Others
Creates a climate within the workgroup in which team members want to do their best. Instills a sense of purpose by communicating and creating buy-in with workgroup goals and objectives. Identifies what each direct report finds rewarding and then equitably administers rewards for behaviors aligned with successful team or individual performance. Works to ensure that each direct report feels his or her work is important.
[ + ] Planning And Organizing
Clearly defines and communicates more critical and less critical work group activities and assignments as a K level manager; adjusts priorities when appropriate. Provides coaching to direct reports on identifying assignment requirements. Maximizes resources through task delegation. Allocates appropriate amounts of time for completing own and others’ work and communicates time allotments to involved parties; avoids scheduling conflicts. Takes advantage of internal and external resources (individuals, processes, departments, and tools) to complete work efficiently; coordinates with internal and external partners. Deals with unexpected priorities effectively.
Technical
Basic Qualifications For Consideration
Do you have experience using metrics to monitor and manage team activities?
Do you have experience partnering with a customer to deliver services and products?
Do you have experience leading or managing cross-functional or cross-organizational teams or projects?
Typical Education/Experience
Other Job related information
- Manage a team that provides the planning, allocation and scheduling of all Flight Services training resources to assure a seamless customer experience and optimized utilization to ensure all business offers and training execution objectives are met. The team is responsible for: Assigning instructors to all wet training, verifying qualifications and specified work rules; Notifying instructors and customers of training assignment and changes to assignments; Continuous coordination with stakeholders and peers; Tracking Instructor Pilot (IP) Visas; Initiating instructor travel requests; Maintaining cost-effective IP usage rules when assigning IPs to scheduled courses; Monitoring courses in progress and making any emergent instructor changes due to simulator malfunctions, instructor or student illness, inclement weather conditions; Verifying dual-qualified instructors and Training Center Evaluators (TCEs) are properly scheduled; Verifying instructors are not scheduled over duty limits and have proper time off between assignments; Recording instructor absences and future training in Aviation Training Management System (ATMS) / Integrated Planning & Scheduling system (IPSS); and Scheduling Simulator fly-out sessions and National Aviation Authority (NAA) evaluations for instructors
- Manage the coordination process of specific customer requirements and ascertain that Flight Services executes the program to customer satisfaction and in compliance with company quality parameters
- Develop plans aligned to team objectives. Implement plans to ensure business and customer requirements are achieved. Assign authority and responsibilities to employees to execute the plan. Review plan execution, make appropriate adjustments, and resolve issues. Monitor appropriate metrics to ensure performance to plan.
- Support long term strategic planning of customer training requirements in coordination with the Flight Services Sales team.
- May support revolving shifts.
Closing Date: 09/04/2013about closing dates
Continue reading...
Location Renton, WA
Security Clearance Required? No Security Clearance Required
about security clearance definitions
Position Description
Staff Analyst Manager K - Flight Training Support Administration Manager to manage employees performing activities to develop, coordinate and provide data/ metrics for business plans, budget, personnel projections, meetings and leadership briefings. Acquire resources for projects and processes, provide technical management of suppliers and lead process improvements. Manage, develop and motivate employees.
- Apply in-depth understanding of budget management principles and practices to develop and administer project or operating budgets. Ensure work statement is completed on schedule and budget
- Coach, counsel, mentor and provide developmental opportunities and job assignments to enhance employee performance and expand capabilities. Provide ongoing developmental feedback. Recognize contributions of individuals and teams to improve employee satisfaction and retain a skilled and motivated workforce
- Identify opportunities to improve work-related products and processes within own work group, project or process. Engage and empower employees to make process improvements
- Establish partnerships and relationships with internal customers, stakeholders, peers and direct reports
- Implement policies, procedures and documents to ensure consistent execution of processes within work group in support of Boeing and regulatory requirements. Enforce company rules and policies regarding ethical behavior, safety, security, use of company property, time charging, etc.
- Develop project or operational plans aligned to department objectives. Implement plans to ensure business, technical and customer requirements are achieved. Assign authority and responsibilities to employees to execute the plan. Review plan execution, make appropriate adjustments, and resolve issues. Monitor appropriate metrics to ensure performance to plan
- Convey organizational messages to facilitate the accomplishment of work group, project or process goals. Proactively communicate with employees, peers (e.g., other first-level managers) and customers. Keep others informed by communicating project status, conducting and participating in team meetings, providing presentations and listening to employee concerns and suggestions. Communicate policies and directives to enhance employee awareness of expectations
- Systematically evaluate proper job classification of employees, set employee goals and objectives, manage and evaluate performance to plan on a reoccurring basis. Assign employee salaries based on employee value and Boeing - Forecast resource needs and obtain and manage personnel, facilities, services, equipment and tools to meet project and daily operating requirements. Acquire, deploy and schedule personnel to meet project and operational objectives
- Develop work group, project or operational goals, objectives and related metrics to ensure alignment with company vision/ strategy. Measure progress, making adjustments as needed. Hold direct reports accountable for achieving goals. Achieve goals for productivity, quality and customer satisfaction
- Provide technical direction and guidance to others regarding approved processes, tools, technology and skills for own projects or processes. Ensure work group products or processes meet customer, company, quality, industry and regulatory requirements. Provide approval of work group technical approaches, products and processes
Boeing Leadership Attributes
[ + ] Charts the Course
Starts with the customer ends with the customer. Translates strategy into actionable objectives and plans. Communicates clearly at one-on-one and group levels. Conveys sense of purpose and mission that motivates others. Maintains direction, balancing big-picture concern with day-to-day issues.
[ + ] Delivers Results
Keeps his/her promises. Does not rationalize shortfalls and is accountable. Demonstrates strong operational skills. Marshals the other Leadership Attributes in meeting commitments. Capitalizes on unanticipated opportunities and changing circumstances to meet commitments.
[ + ] Finds a Way
Continuously monitors customers and operations to spot issues. Faces reality and adjusts to keep commitments. Models confidence that sees change as opportunities. Uses Boeing complexity as leverage, not an excuse.
[ + ] Inspires Others
Energizes, excites, and motivates others. Creates and models a confident and winning atmosphere. Builds teams whose impact is far greater than the sum of their parts. Inspires in ways that are consistent with Boeing’s values. Celebrates success and learns from disappointments. Creates an atmosphere where all see opportunities to stretch, take risks, create, contribute and learn.
[ + ] Lives the Boeing Values
Models, leads and is committed to the Boeing values, principles and business-conduct policies. Earns the trust and respect of all Boeing stakeholders. Ensures effective business, compliance and financial controls. Promotes integrity in all that we do. Demonstrates commitment to and takes advantage of diversity. Creates an environment of respect and inclusion. Does not use abusive or intimidating behavior. Bounds vigorous pursuit of individual and business objectives with overall interest and reputation of the company.
[ + ] Sets High Expectations
Sets high expectations rooted in ensuring competitiveness. Sets high expectations for him/herself first. Has courage to raise the bar continuously/routinely. Holds self and others accountable for continuous improvement. Communicates expectations directly, openly and effectively. Shows people and teams how to reach (acts as a coach).
Competencies
General
[ + ] Building A Successful Team
Works with other K level managers to ensure the purpose and importance of the team are clarified (e.g., team has a clear charter or mission statement); guides the setting of specific and measurable team goals and objectives. Works with other K level managers to help clarify roles and responsibilities of team members; helps ensure that necessary steering, review, or support functions are in place. Works with other K level managers to make procedural or process suggestions for achieving team goals or performing team functions; provides necessary resources or helps to remove obstacles to team accomplishments. Listens to and fully involves others in team decisions and actions; values and uses individual differences and talents. Shares important or relevant information with other K level managers and the team. Adheres to the team’s expectations and guidelines; fulfills team responsibilities; demonstrates personal commitment to the team.
[ + ] Building Organizational Talent
Determines and advises own team and other K level managers on the mix and level of capability required by the business to support current and future objectives; assesses the key strengths and development opportunities of own and other groups. Consistently and proactively identifies developmental assignments and the potential learning within the assignment; consistently and proactively matches assignments with individual developmental opportunities. Provides high visibility to individuals with potential; offers challenging managerial assignments that build confidence and credibility; provides such individuals with a personal vision for this future. Collaborates with other K level managers in aligning support systems, accountabilities, and incentives, which ensure a learning environment. Proactively supports and advocates deserving individuals; actively pursues appropriate recognition, rewards, and resources for strong performers; when necessary, defends strong performers, even in the face of challenges; collaborates with other K level managers in establishing organizational systems to encourage talented individuals to remain within the organization; addresses individuals’ needs for flexibility within the organizational structure; provides a clear career path for talented individuals that provides challenge and career satisfaction.
[ + ] Building Positive Relationship
Consistently and proactively builds effective working relationships with employees, peers (e.g., fellow first-level managers) and customers. Solicits and provides information to clarify situations. Seeks and expands on original ideas, enhances others? ideas, and contributes own ideas about the issues at hand pertaining to the workgroup. Places higher priority on workgroup goals than on own goals. Gains agreement from partners and peers to support ideas or take partnership-oriented action; uses sound rationale to explain value of actions. Establishes good interpersonal relationships by helping people feel valued, appreciated, and included in discussions.
[ + ] Business (Operational) Acumen
Understands the business issues related to operation of own projects and processes. Understands Boeing products and services and how own project or process fits within the larger value stream. Demonstrates general awareness of competition. Understands how to accomplish tasks both through formal channels and the informal network.
[ + ] Coaching/Teaching
Consistently and proactively clarifies expected behaviors, knowledge, and level of proficiency by seeking and giving information and checking for understanding. Consistently and proactively provides instruction, positive models, and opportunities for observation in order to help team members, other fellow K level managers, people throughout the organization, and external customers develop skills; encourages questions to ensure understanding. Consistently and proactively gives timely, appropriate feedback on performance; reinforces efforts and progress. Consistently and proactively establishes good interpersonal relationships by helping fellow K level managers, people throughout the organization and external customers feel valued, appreciated, and included in discussions.
[ + ] Communication
Consistently and proactively clarifies purpose and importance; stresses major points; follows a logical sequence. Consistently keeps the audience thoroughly engaged through use of techniques such as analogies, illustrations, humor, an appealing style, body language, and voice inflection; consistently frames the message in line with audience experience, background, and expectations; uses terms, examples, and analogies that are meaningful to the audience. Consistently seeks input from audience; checks understanding; presents message in different ways to enhance understanding. Uses syntax, pace, volume, diction, and mechanics appropriate to the media being used. Attends to both direct and indirect messages from others; correctly interprets messages and responds appropriately. Advises fellow K level managers and other internal employees in effective communication techniques
[ + ] Customer Focus
Provides K level direction for making customers and their needs a primary focus of direct report’s job activities and actions; considers how work group’s decisions/actions/plans will affect customers; actively seeks information to understand customers’ circumstances, problems, expectations, and needs; presents project level information to middle and/or senior level managers to build their understanding of issues and capabilities as they relate to customer needs; considers how project level decisions/actions/plans will affect customers; responds quickly to meet significant customer needs and resolve problems; provides K level leadership on monitoring and evaluating customer concerns, issues, and satisfaction and to anticipate customer needs; implements and monitors customer feedback systems to gauge customer satisfaction and makes adjustments to service as indicated by feedback.
[ + ] Managing Conflict
As a K level manager, establishes a clear and compelling rationale for resolving the conflict and communicates the rationale to all involved parties. Collects information from relevant sources to gain a complete understanding the conflict. Objectively views the conflict from all sides. Stays focused on resolving the conflict and avoids personal issues and attacks. Presents and seeks potential solutions or positive courses of action. Takes positive action to resolve the conflict in a way that addresses the issue, dissipates the conflict, and maintains the relationship. Summarizes to ensure that all are aware of agreements and required actions.
[ + ] Motivating Others
Creates a climate within the workgroup in which team members want to do their best. Instills a sense of purpose by communicating and creating buy-in with workgroup goals and objectives. Identifies what each direct report finds rewarding and then equitably administers rewards for behaviors aligned with successful team or individual performance. Works to ensure that each direct report feels his or her work is important.
[ + ] Planning And Organizing
Clearly defines and communicates more critical and less critical work group activities and assignments as a K level manager; adjusts priorities when appropriate. Provides coaching to direct reports on identifying assignment requirements. Maximizes resources through task delegation. Allocates appropriate amounts of time for completing own and others’ work and communicates time allotments to involved parties; avoids scheduling conflicts. Takes advantage of internal and external resources (individuals, processes, departments, and tools) to complete work efficiently; coordinates with internal and external partners. Deals with unexpected priorities effectively.
Technical
Basic Qualifications For Consideration
Do you have experience using metrics to monitor and manage team activities?
Do you have experience partnering with a customer to deliver services and products?
Do you have experience leading or managing cross-functional or cross-organizational teams or projects?
Typical Education/Experience
Other Job related information
- Manage a team that provides the planning, allocation and scheduling of all Flight Services training resources to assure a seamless customer experience and optimized utilization to ensure all business offers and training execution objectives are met. The team is responsible for: Assigning instructors to all wet training, verifying qualifications and specified work rules; Notifying instructors and customers of training assignment and changes to assignments; Continuous coordination with stakeholders and peers; Tracking Instructor Pilot (IP) Visas; Initiating instructor travel requests; Maintaining cost-effective IP usage rules when assigning IPs to scheduled courses; Monitoring courses in progress and making any emergent instructor changes due to simulator malfunctions, instructor or student illness, inclement weather conditions; Verifying dual-qualified instructors and Training Center Evaluators (TCEs) are properly scheduled; Verifying instructors are not scheduled over duty limits and have proper time off between assignments; Recording instructor absences and future training in Aviation Training Management System (ATMS) / Integrated Planning & Scheduling system (IPSS); and Scheduling Simulator fly-out sessions and National Aviation Authority (NAA) evaluations for instructors
- Manage the coordination process of specific customer requirements and ascertain that Flight Services executes the program to customer satisfaction and in compliance with company quality parameters
- Develop plans aligned to team objectives. Implement plans to ensure business and customer requirements are achieved. Assign authority and responsibilities to employees to execute the plan. Review plan execution, make appropriate adjustments, and resolve issues. Monitor appropriate metrics to ensure performance to plan.
- Support long term strategic planning of customer training requirements in coordination with the Flight Services Sales team.
- May support revolving shifts.
- Business Unit Commercial Airplanes
- Division Commercial Aviation Services
- Program Flight Services
- Job Type Management
- Experience Level First Level Manager
- US Person Status Required? Yes
Closing Date: 09/04/2013about closing dates
Continue reading...
