SCHEDULER

[NewsBot]

Chantilly Air, Inc. Manassas, Virginia:
PRIMARY SPECIFIC JOB DUTIES, RESPONSIBILITIES

• Respond to client inquiries and provide accurate charter quotes (in 15 minutes or less whenever possible).
• Communicate any regulatory and/or aircraft performance issues to clients.
• Maintain a culture of total customer service focused on anticipating our clients’ needs and exceeding their expectations
• Proactively resolve client issues and disputes from beginning to end
• Analyze aircraft fleet utilization to best serve our client needs and maximize overall safety and profitability.
• Maintain and continually improve company databases (clients and vendors).

ADDITIONAL JOB DUTIES, RESPONSIBILITIES AND AUTHORITY

• Prepare Flight Release paperwork.
• Schedule and record Crewmembers flight times.
• Brief crewmembers with flight details and resolve issues prior to departure.
• Work directly with the crewmembers and customers to ensure that all expectations are properly communicated and delivered.
• Certify that the most current data has been added to the Flight Operating System (FOS)
• Flight Follow all trips
• Ensure all flights are released in compliance with company policies and procedures.
• Ensure that all, ground logistics are handled prior to departure.
• Coordinate with Maintenance Control to ensure the aircraft status will permit the intended operation can be conducted safely and legally.
• Perform other related duties as requested by the Scheduling Manager

** Please Note: will require some NIGHT & WEEKEND in office & “on-call” hours **

Continue reading...