Yeah. In MEM there were always people saying "I want to work ticket counter. Wanna switch?" I'd switch with them before someone else did, didn't matter if they were ramp or gate. Both were better than ticket counter! I didn't think gate was all that bad. Yeah, you have to constantly tell people why they're flight is delayed/cancelled, but the way we were set up, if the flight cancelled, they'd have to get re-booked on a NWA flight. So, I would tell them "This is the gate it goes out of. It leaves at XXX time. By the time you walk all the way over there, I'll have it fixed in the computer." Worked. I got the job done without someone screaming at me, and they made the flight. As for the delayed, "Weather/ATC out/in of Newark" was the reason of the day most of the time.