You really can't go wrong with a LightSpeed headset. I found out first hand how superb their customer service really is. I purchased a XFR XC, which is the best passive headset period coupled with ANR, back in 2002. 4.5 years later the audio stopped working on a quick turn. Even though I had never registered the headset and it's well out of warranty, I was told to simply mail the headsets to them and they would take care of it. No questions about the warranty and no mention of payment. About a week later I received them back. They replaced the audio box with an upgraded version (cell phone/mp3 interface), new cables, new mic muff, new side tracks, new ear foam pads, and a new headband foam pad. The thing is practically new! At no cost. Nice.