Passenger on the interphone

derg

derg

Apparently a "terse" writer
Staff member
Prior to pushback, the cockpit interphone chime rings.

"Cockpit!"

"Hey, uhhh, it's a little, uhhh, stuffy back here, I'm a retired captain"

Do you immediately comply? Do you notify him that the interphone, unless it's an emergency, is for flight crew only?
 
I would welcome the Cpt. on board and tell him that if there were any thing he needed to just ask ( insert FA's Name ) and that she/or he would be sure to take care of it. I of course would tell the FA about the "conversation" and ask her to watch out for the special pax. I would probably let this behavior slide ... the first time.

Jim
 
offer to let him get some air on the bridge and then when hes not looking push back
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Well I'd let him know it's for emergency use only and the flight crews. Then inform him that interfering with a flight crew is a criminal offense.
 
Him being a former Capt I'm sure he is already aware of all that.
Like someone else said I'd give him a break as a sign of mutual respect...the first time!

-Matthew
 
Actually, while riding the fourth jumpseat at SWA once, I was asked by the FA to call the flight deck and ask for the heat to get turned up. After making sure about three times with them that it was okay (they were doing the beverage service), I got on the interphone and called. Captain was a little weirded out by it until I told him I was his guy riding the FA jumpseat.
 
I agree with C650Cpt.....No need to scold the guy, it's not like he was doing it during rotation. Just direct him to a FA next time and say "Thanks Capt."
 
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I would thank him, tell him to let the FA know, and to make sure to stop by the cockpit after the flight!

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Yes, he knows better being a former captain. Let him slide but tell him to not use it again unless it is an emergency.
 
MikeD said:
Remember the concept of professional courtesy, people. It goes a long way..
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Ah, those friendly airline smiles. You want to get to the hotel and get some rest, but still smile like you are just dying to be there.
 
Totally unacceptable.

You guys would take his word for it that he's a retired captain? My response would be: "If you were actually a retired airline captian you would know better than to do what you're doing right now. Get off my interphone."

Professional coutrtesy goes both ways.
 
Doug Taylor said:
Prior to pushback, the cockpit interphone chime rings.

"Cockpit!"

"Hey, uhhh, it's a little, uhhh, stuffy back here, I'm a retired captain"

Do you immediately comply? Do you notify him that the interphone, unless it's an emergency, is for flight crew only?
Click to expand...

Tell him while he's up to bring you a Coke and some of that yummy snack mix.
 
The old fart could have taken two more appropriate actions. 1) Walk up to the cockpit and introduce himself and make the request or 2) make the request to a flight attendant.

Most guys have no problem in retirement. Some guys have a tough time. For the 30 years they were active they had something to do...probably the last 15 years as a captain flying all over the globe. Then, one day, they have to leave it all behind...no responsibility, no authority, no nothing. One day they land in Paris...the next day they can't even access the machines they flew for their entire career. It's tough on some guys.
 
Invite him up to the cockpit and introduce yourself. You then say, "I am honored to have you on my aircraft today and your comfort, as well as the comfort of all my passengers is important to me. And captain, if there is anything else we can do to make your flight more comfortable, please mention it to our lead flight attendant as I assure you we will do everything we can to make it happen". Chat briefly about his distinguished career and then return to your work. He is a dedicated professional that deserves some respect and you will be a better person for showing some.
 
calcapt said:
Invite him up to the cockpit and introduce yourself. You then say, "I am honored to have you on my aircraft today and your comfort, as well as the comfort of all my passengers is important to me. And captain, if there is anything else we can do to make your flight more comfortable, please mention it to our lead flight attendant as I assure you we will do everything we can to make it happen". Chat briefly about his distinguished career and then return to your work. He is a dedicated professional that deserves some respect and you will be a better person for showing some.
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I agree with you 100 percent.
A little respect to someone that has paid his dues is a great thing. Although he was wrong doing such a thing but you can let it slide for once just because of his past profession.
 
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