NICE. And oddly correct if our customer service standards transfer to the new Pinnacle Corp groups.
"Excuse me, ma'am. Could you tell me where B30 is?"
"I ain't got time fur yoo. I gots to load this hur plane."
NICE. And oddly correct if our customer service standards transfer to the new Pinnacle Corp groups.
"Excuse me, ma'am. Could you tell me where B30 is?"
"I ain't got time fur yoo. I gots to load this hur plane."
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We got a complaint from a passenger that when she got to MSP she asked an agent where her gate was. The gate agent said it is not my responsibility to tell you that.
Yeah, not surprising at all. Takes about three key clicks to find out what gate a flight is leaving from. That's assuming they didn't already slack off by not printing a connecting flight list. The gate agent SHOULD have all connecting flights printed out and at their fingertips as passengers de-plane. Too many already just point away from the podium with an attitude of "I'm too busy to help you" and tell people "Duh moniturs bee over thar."
Is it Regional Elite or Regional Defeat?Uhmm, guys. Common, like totally. That is the Regional Elite* Handling Services! These guys are top, Elite professional handlers.
*Elite hereafter meant to indicate cheap and worthless
Is it Regional Elite or Regional Defeat?