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Ravn Alaska Anchorage, Alaska:<BR /><link /> <link /> <link> <strong>KEY RESPONSIBILITIES</strong><p>The Ravn Alaska Airport Operations Agent is responsible for coordinating communication throughout the airport on behalf of the organization, one of the most critical and safety-focused positions in our operation. They communicate to all necessary personnel any irregular operations, including weather hold information, aircraft equipment changes, delays and/or cancellations, as well as flight arrivals. The Airport Operations Agent will also supply flight crews accurate weight and balance paperwork. Other responsibilities aligned with Ravn Alaska Core Values include but are not limited to:</p><ul><li>Upholding <strong>safety</strong> by following all requirements pertaining to the safe operations near or around aircraft, upholding policies and procedures established in the Company Airport Operations Manual (AOM) and delaying or stopping all airport operations that do not meet these requirements.</li><li>Establishing <strong>reliability</strong> and trust by accurately completing the load close out forms and other necessary records, ensuring documents are filed correctly and on time. The Airport Operations Agent understands how critical it is to the operation that the information they manage is recorded thoroughly and precisely.</li><li>Demonstrating <strong>commitment</strong> by maintaining knowledge of and familiarity with local airport, state, and federal regulations, as well as company policies, to ensure operations are compliant and safe.</li><li>Effectively and efficiently communicating irregular operations to all necessary personnel via ground to air radio, telephone, and written operation logs, supporting safe operations and minimizing disruptions. The Airport Operations Agent plays a key part in the <strong>reliability</strong> of our passenger service.</li><li>Ensuring <strong>integrity</strong> of operations by each day, in all actions and words, emphasizing, demonstrating, and encouraging superior customer service and ensuring that all decisions made are in not only the best interests of <strong>safety</strong> and the company, but also in consideration of potential customer impact.</li><li>Embodying the spirit of <strong>connectedness</strong> by engaging in purposeful and courteous interactions which may sometimes be during moments where time is of the essence and team members may be feeling stressed about meeting deadlines. We are all focused on the success of the operation and should lend support however we can to help our team members achieve their targets.</li><li>Promoting our <strong>commitment</strong> to safe operations by actively taking part in Safety Management System (SMS) activities, including SMS training, promotional activities, and initiatives.</li></ul>
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