This past week I was down in the Phoenix area to visit Pan Am, in addition to a couple of other schools, and boy was I horribly disappointed w/Pan Am... /ubbthreads/images/icons/frown.gif
Keep in mind that this is just my experience, I am sure that there’s probably one good tour that was given out there. But this wasn’t by any means good.
When I showed up for my <font color="red"> prescheduled </font color> tour, I wasn&#8217;t greeted w/a friendly hello, but more like "Oh, they didn&#8217;t call you?"
I was a bit perturbed by this initial statement, and it was followed up with a... "Our tour guide, as well as the person in charge of tour scheduling is out on vacation"
They actually managed to throw a makeshift tour with one of the guys who worked in dispatch; although the depth of information that he made available wasn&#8217;t what I was after, no offence to him. Strictly a building tour, no price overview, washout rate, or any other facts/figures.
The fact of the matter is that, they couldn&#8217;t manage to offer a simple phone call to keep me from coming out there, which would have saved me time and money.
Everyone here knows what a good first impression means, take it from me this was in no way a good first impression. The sole fact that I seemed to have &#8216;fallen through the cracks&#8217; on this matter really gives one a good impression of what their business practices are. It makes me wonder what type of lemonade stand they&#8217;re trying to run over there.
Keep in mind that this is just my experience, I am sure that there&#8217;s probably one good tour that was given out there. But this wasn&#8217;t by any means good.
When I showed up for my <font color="red"> prescheduled </font color> tour, I wasn&#8217;t greeted w/a friendly hello, but more like "Oh, they didn&#8217;t call you?"
I was a bit perturbed by this initial statement, and it was followed up with a... "Our tour guide, as well as the person in charge of tour scheduling is out on vacation"
They actually managed to throw a makeshift tour with one of the guys who worked in dispatch; although the depth of information that he made available wasn&#8217;t what I was after, no offence to him. Strictly a building tour, no price overview, washout rate, or any other facts/figures.
The fact of the matter is that, they couldn&#8217;t manage to offer a simple phone call to keep me from coming out there, which would have saved me time and money.
Everyone here knows what a good first impression means, take it from me this was in no way a good first impression. The sole fact that I seemed to have &#8216;fallen through the cracks&#8217; on this matter really gives one a good impression of what their business practices are. It makes me wonder what type of lemonade stand they&#8217;re trying to run over there.