Late arrivals.

[Wardogg]

Is there anyone in the 135 world that could share some information with me on how you deal with pax that are late to their take off times? 1hr. 3hr. Kind of late. Is there a fee? Do you just wait them out? Especially if they aren’t communicating.

 

[TUCKnTRUCK]

Is there anyone in the 135 world that could share some information with me on how you deal with pax that are late to their take off times? 1hr. 3hr. Kind of late. Is there a fee? Do you just wait them out? Especially if they aren’t communicating.

It’s built into the charter contract. Depends on your operation. Most charge after a set time. Some places ditch you at the 4 hour mark and make you rebook. Larger shop - your ops will make the call. If impacting down line flights they may tell you to gtfo and repo to the next stop. If they’re a 1x customer that’s never booked before- odds are they amount of leeway extends as far as the next flight.