If I were you, I would call Claudia at 405-798-2002, and request to be directly put on a specific PEPC list. As soon as I got the email, I called OKC, and informed them that I would like to be put on the PEPC for Miami, and within a couple of days I had been added to the list. Teri Owens, Zoe ?, and Claudia ?, are the ones who directly deal with the PEPC's, thus it's quicker and more efficient to directly go to the source. I had never gotten anywhere by speaking with any of the operators who answered the standard OKC telephone number.