I lived in Cordova which is next door to Germantown. By far one of the nicest areas in the Mem area. As far as the load planning goes, they did actually have load planners at one time who monitored all of the flights, but were removed due to cutbacks. When I was there it was pretty much automated. You're responsible for limting seats and determining min/max payload as well as labeling flights which were weight or balance critical. Unfortunatley, if they do run into a problem with a flight that is overweight or nose-heavy, etc, the dispatcher is the one to find the solution. Those CR2's are finiky little jets when it comes to balance. As long as you pay attention in training, it's no sweat. But you're really hustling on combo bad weather days with heavy loads. That is of course if they are still using NWA's Worldflight and DUI systems.